Call centre Work, Jobs in York (with Salaries)

Contact Centre Claims Advisor
Benenden Health —York
- £26,300 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Annual leave
Customer Service Advisor
Gemini Worktops —York
- Up to £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
2d
Customer Contact Centre Advisor (Payments / Technical Support)
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
Ticket Sales Advisor
Leeds United Football Club —Leeds
- Microsoft Word
- Microsoft Excel
- Sales
5d
Retail Area Collector
Salvation Army Trading Co. Ltd. —Goole
- £27,106 a year
- Full-time
- Microsoft Outlook
- Customer service
- Driving
11d
Telesales Agent
Velvet Properties —Leeds
- From £24,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
3d
Sales Executive (Outbound B2B) – Digital Signage & AV Solutions
Snugfort Limited —Farnley and Wortley
- £30,000 - £36,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
Sales Team Leader
Verisure Services (UK) Limited —Leeds
- £24,000 a year
- Full-time
- Management
- Sales
- Team management
- Employee discount
- Referral programme
Quick apply
Portuguese Customer Service Advisor
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
12d
Sports Performance Data Collector (Rugby)
Oval Insights Ltd —Leeds
- From £24,420 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Free parking
Quick apply
11d
Telesales Account Manager
Bond International —Pocklington
- £28,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
2d
Telesales Executive Team Leader
Leodis Coffee Ltd —Leeds
- £26,000 - £31,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12d

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Customer Service Advisor
Business Waste —York
Develop relationships with customers by following up on enquiries; contacting customers via phone and email and developing relationships that last beyond the…
£25,470 a year
Quick apply
8d
Customer Service Advisor
Gemini Worktops —York
Provide an exceptional level of service to our customers ensuring that all communication is both professional and positive. Job Type: Permanent, Full-time.
Up to £28,000 a year
Quick apply
2d

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Contact Centre Claims Advisor

Benenden Health -
York

Apply Now

Job details

Full-time
£26,300 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Gym membership
Referral programme
On-site parking

Qualifications

Communication skills

Full job description

Benenden Health has exciting opportunities for Contact Centre Claims Advisor within its Member Services department, based in our Contact Centre, where you are on the frontline assisting our members. Each call is unique and requires you to use your initiative, apply discretion and work within our mutual ethos.

Working on the telephone, you will have the potential and passion to deliver in a dynamic and changing work environment. You’ll have an excellent telephone manner and strong communication skills, but most importantly, strive to deliver a great member experience. As part of the role, you will also work towards agreed Key Performance Indicators (KPIs) to ensure we maintain a consistently high standard of service delivery.

You will use our inhouse technology systems to record information and support members through their journey. Full training is provided, but you must be comfortable using a computer and navigating multiple systems while speaking with members.

Dealing with enquiries ranging from hearing loss to hip replacements, the role requires someone with resilience and empathy. Someone who can confidently lead members through our services to the best and most appropriate outcome for them. You’ll be an active and effective listener who can gather important information in difficult circumstances, and you’ll know how to ask the right questions at the right timeprobing sensitively and purposefully to uncover the details that matter most.

This role is essential to the successful journey for our members and the future of our outstanding business.

We are interested to hear from candidates with the following skills:

Excellent telephone manner and an ability to adapt to different situations
Enthusiastic, passionate and positive
Self-motivated and resilient
Desire to help others
Ability to question effectively and listen with empathy
Comfortable using computers and learning new systems

Training & Induction
A full induction programme will provide you with the product knowledge and system skills needed to support our members. This includes:

4 weeks of fulltime classroom training (Monday to Friday, 9am5pm), where you will learn our core products and receive full training on our inhouse technology system.
Followed by 2 weeks in our Coaching Academy, where you will begin handling live calls with dedicated support to help you build confidence.

A full induction program and on-going training will provide you with an intimate knowledge and understanding of Benenden Health’s core product. There is a requirement to attend 6 weeks’ full-time training Monday to Friday, 9am-5pm, starting on 24th August 2026. You must be available for the whole training period and have no annual leave.

Hybrid working is available after a successful 6month probation period; the first 6 months will be fully officebased.

Part-time hours of 22.5 hours min/3 days, would be considered, after the 6 weeks of full time training is completed.

With a 119year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same, and the opportunities are as diverse as the members we serve.

Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including:

Free Corporate Benenden Health membership
Free Corporate Benenden Cash plan (helps towards Dental, optical and complementary therapies)
Free onsite car parking
Up to 35 days’ holiday including bank holidays, and no weekend or bank holiday working
Pension with up to 10% employer contributions
Discount available on other Benenden products
Employee Assistance Program
Unlimited access to £500 Refer a Friend Bonus Scheme
Discount and cashback on hundreds of highstreet retailers
Opportunity for hybrid working
Excellent training and career progression opportunities
Cycle to work scheme
Free hot drinks
Free fruit
Employee engagement events
Supporting local charities
Onsite First Aiders and Mental Health First Aiders
Free onsite gym

For further information on this role, please refer to the Role Profile.

Apply Now

Refine Your Search

call centre jobs in york

Contact Centre Claims Advisor

Customer Service Advisor

Customer Contact Centre Advisor (Payments / Technical Support)

Ticket Sales Advisor

Retail Area Collector

Telesales Agent

Sales Executive (Outbound B2B) – Digital Signage & AV Solutions

Sales Team Leader

Portuguese Customer Service Advisor

Sports Performance Data Collector (Rugby)

Telesales Account Manager

Collections Specialist

Telesales Executive Team Leader

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