Client services manager Work, Jobs in Longbridge, Wmd (with Salaries)

Sales and Customer Service Manager
N & S Consultants Ltd —Harborne
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
8d
Customer Success Manager (UK)
LegionellaDossier —Birmingham
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Contracts
- In-person
- Leadership
- Annual leave
Quick apply
4d
Integration Team Manager
AFH Financial Group —Bromsgrove
- Full-time
- Microsoft Excel
- Management
- Analysis skills
- Employee discount
Pensions Administration Manager
Hymans Robertson LLP —Birmingham
- £50,000 - £63,000 a year
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
Quick apply
1d
Key Account Manager
Eco2Solar —Droitwich
- Up to £45,000 a year
- Full-time
- Hybrid work
- Annual leave
12d
Customer Sales Manager
Care UK —Birmingham
- £40,000 a year
- Weekend availability
- Sales
- Business development
1d
Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Mentoring
- Communication skills
- Employee assistance programme
Sales Office Manager
Park Hall Hotel and Spa —Wolverhampton
- £40,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Hotel
Quick apply
Helpdesk Team Leader
Equans —Birmingham
- £26,500 - £27,975 a year
- Full-time
- Mentoring
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
4d
Client Service & Operations Assistant
First Intuition —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager
CitySprint —Warwick
- £36,549 - £56,079 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Microsoft Office
Quick apply
Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
10d
Project Manager
Helping Hands Homecare —Alcester
- £48,000 - £54,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Agile
Quick apply
9d
Service Delivery Manager
Cox Automotive —Coventry
- £40,000 a year
- Full-time
- Customer service
- Employee discount
Executive Assistant
FLTD Construction —Redditch
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
Quick apply
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
14d
Employer Engagement Manager
The JTL Group —Birmingham
- Up to £51,100 a year
- Full-time
- Sales
- Business development
- Driving
- Annual leave
- Employee assistance programme
Business Development Manager - Industry
Royal HaskoningDHV —Birmingham
- £70,000 - £85,000 a year
- Part-time
- Master's degree
- Business development
- Presentation skills
Senior Account Manager
WORD360 Language Services —Birmingham
- £44,000 - £47,000 a year
- Hybrid work
- CRM software
- Sales
- Contracts
- Annual leave
- Flexible schedule

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client services manager jobs near longbridge, wmd

Sales and Customer Service Manager

N & S Consultants Ltd
Harborne

Quick apply

Job details

Permanent | Full-time
£25,420 - £30,000 a year
8 days ago

Benefits

Company pension

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Customer Service Manager

Location: Office Based in Harborne
Department: Medico-Legal Consultants
Reports to: Head of Case Management
Employment Type: Full-Time

About Medical Expert Chambers

Medical Expert Chambers is one of the UK's fastest-growing medico-legal organisations, providing independent expert medical evidence to solicitors, insurers, public bodies and the courts. Our nationwide panel of leading consultants and healthcare professionals delivers high-quality expert witness reports across more than 100 medical specialties.

Our mission is simple: to make obtaining expert medical evidence faster, easier and more reliable.

We combine exceptional customer service, innovative technology and rigorous quality standards to deliver an outstanding experience for both our legal clients and our medical experts.

www.medicalexpertchambers.co.uk

The Opportunity

We are seeking an organised, proactive and customer-focused Customer Services Manager.

This is a fast-paced and rewarding role requiring exceptional organisational skills, excellent communication and the ability to manage multiple complex cases simultaneously while maintaining the highest standards of client service.

You will act as the central point of contact for solicitors, medical experts and claimants throughout the lifecycle of each instruction, ensuring every case progresses efficiently and deadlines are consistently achieved.

Key ResponsibilitiesCase Management

Manage a portfolio of medico-legal cases from instruction through to completion.
Liaise with solicitors to obtain instructions, medical records and supporting documentation.
Review new instructions for completeness and identify any missing information.
Coordinate appointments between claimants and medical experts.
Monitor every stage of the case to ensure agreed turnaround times are achieved.
Track outstanding actions and proactively progress delayed cases.
Maintain accurate case records using the company's case management system.
Ensure reports are delivered within agreed service levels.

You will be working with an excellent fun loving team .Client Communication

Provide an exceptional service to solicitors throughout the life of every case.
Respond promptly to telephone and email enquiries.
Keep clients updated on appointment dates, report progress and expected completion times.
Build strong long-term relationships with law firms through proactive communication.

Administration

Upload and maintain documentation within the case management system.
Prepare correspondence and appointment confirmations.
Record case milestones accurately.
Assist with invoicing and administrative tasks where required.
Produce progress updates and performance reports when requested.

What We're Looking For

The successful candidate will be highly organised, professional and committed to delivering exceptional client service.

Essential Skills

Excellent organisational skills.
Ability to prioritise a large and varied workload.
Outstanding written and verbal communication.
Strong attention to detail.
Excellent telephone manner.
Confident using Microsoft Office and CRM/case management software.
Ability to work independently and as part of a team.
Professional, calm and solutions-focused approach.

Desirable Experience

Previous medico-legal case management experience.
Experience working within healthcare or legal services.
Knowledge of expert witness processes.
Understanding of CPR Part 35.
Experience liaising with consultants or healthcare professionals.
Familiarity with legal terminology and litigation processes.

Personal Attributes

We are looking for someone who is:

Highly organised.
Positive and enthusiastic.
Customer focused.
Commercially aware.
Reliable and accountable.
Able to remain calm under pressure.
Professional at all times.
A confident problem solver.
Able to build strong working relationships.
Committed to continuous improvement.

What We Offer

Competitive salary.
Performance-related bonus opportunities.
Company pension.
Ongoing professional development.
Structured training programme.
Career progression within a rapidly growing organisation.
Modern office environment.
Supportive and collaborative team culture.

Why Join Medical Expert Chambers?

This is an exciting opportunity to become part of an ambitious organisation that is transforming the delivery of expert medical evidence across the UK.

You'll work alongside leading consultant specialists, support some of the country's most respected law firms, and play a key role in ensuring individuals receive timely, high-quality medico-legal assessments.

If you're passionate about delivering exceptional service, thrive in a fast-paced environment and enjoy making a real difference, we'd love to hear from you.

There is plenty of scope to promoting and accelerated promotion in this role across various departments.

Pay: £25,420.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in longbridge, wmd

Sales and Customer Service Manager

Customer Success Manager (UK)

Client Relationship Manager (Full Time, 37.5 hours per week)

Integration Team Manager

Pensions Administration Manager

Key Account Manager

Customer Sales Manager

Marcus by Goldman Sachs, Customer Operations Manager, Associate, Birmingham

Sales Office Manager

Helpdesk Team Leader

Client Service & Operations Assistant

Business Development Manager

Account Manager – Strategic Accounts

Project Manager

Service Delivery Manager

Executive Assistant

Receptionist & Front of House Coordinator

Employer Engagement Manager

Business Development Manager - Industry

Senior Account Manager

I want to receive the latest job alerts for client services manager in longbridge, wmd

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