Client services occupations Work, Jobs in Aldridge, Wmd (with Salaries)

Account Manager – Strategic Accounts
BELFOR UK Ltd —Tamworth
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
Quick apply
Account Executive
Lemoncake Events —Lichfield
- £27,000 - £28,500 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Employee discount
Quick apply
4d
Apprenticeship Employer Liaison Co-Ordinator
Chartered Institution of Railway Operators —Stafford
- £28,000 a year
- Full-time
- Hybrid work
- Databases
- Administrative experience
- IT
- Free parking
- Health & wellbeing programme
Quick apply
10d
Service Adviser
TECS GROUP —Burntwood
- Up to £27,000 a year
- 8 hour shift
- Microsoft Outlook
- Salesforce
- Financial services
- Annual leave
- Referral programme
Quick apply
6d
Contract Support Administrator
Babcock International —Walsall
- Up to £26,000 a year
- Full-time
- Contracts
- Annual leave
Client Relationship Executive
Centrick —Birmingham
- £23,250 - £25,250 a year
- Full-time
- In-person
- Communication skills
- Sick pay
Quick apply
Service Coordinator
Orona UK —Cannock
- Microsoft Word
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
2d
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- CRM software
- Communication skills
Quick apply
Client Concierge
Niche & Bespoke —Birmingham International Airport
- £28,750 - £36,000 a year
- Weekend availability
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Customer Service Advisor
Quanex —Wolverhampton
- Full-time
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
Transport Customer Services Operator
Maritime Transport —Tamworth
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service
Trelleborg Sealing Solutions - Aerospace —Swadlincote
- Monday to Friday
- Communication skills
- Employee assistance programme
- Referral programme
12d
Key Account Support Executive
Culligan UK limited —Wolverhampton
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Free parking
- Employee assistance programme
Quick apply
11d
Client Liaison Officer
OnLogistics —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Sick pay
Quick apply
3d
Customer Success Manager, Birmingham
Dalux —Birmingham
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
- Free parking
- Employee assistance programme
Customer Service Advisor
Marshalls PLC —Burton-On-Trent
- £25,000 - £25,598 a year
- Full-time
- CRM software
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Master's degree
- Bachelor's degree
- Data entry
- Employee assistance programme
- Life insurance

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client services occupations jobs near aldridge, wmd

Account Manager – Strategic Accounts

BELFOR UK Ltd -
Tamworth

Quick apply

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Complaint handling
Relationship management
Management reporting
Customer interaction
Account management

Full job description

ACCOUNT MANAGER - STRATEGIC ACCOUNTS

Working closely with senior stakeholders both internally and externally, you will help ensure client requirements are met, issues are proactively managed, and service standards remain consistently high. A highly visible role offering significant exposure to senior leadership, strategic client management, and the commercial drivers behind a key account relationship. You will support the successful delivery, performance, and ongoing development of a major client relationship. The role will require travel, including to Manchester, Birmingham and client locations as required.

KEY OUTCOMES & RESPONSIBILITIES

Support the management and ongoing development of a major strategic client account.
Build strong, professional relationships with key client contacts and internal stakeholders.
Act as a day-to-day point of contact, ensuring client queries and requests are handled efficiently and professionally.
Produce, analyse, and present Management Information (MI), performance reports, and service data.
Monitor account performance against agreed service levels and contractual obligations.
Coordinate and track client actions, claims, service requests, and ongoing initiatives through to completion.
Manage complaints and escalations alongside relevant internal teams, ensuring prompt and effective resolution.
Attend client review meetings, operational meetings, site visits, and industry events as required.
Identify opportunities to improve service delivery and enhance the client experience.
Work collaboratively with Operations, Finance, Claims, Complaints, and other support functions to ensure seamless service delivery.
Maintain accurate records, reporting, and account documentation.
Support account planning activities and contribute to the retention and growth of the client relationship.
Ensure responsibilities specific to your role as detailed within BKH P001 Health & Safety Policy are complied with
Any other reasonable management request

Pay: £35,000.00-£40,000.00 per year

Work Location: Hybrid remote in Tamworth

Quick apply

Refine Your Search

client services occupations jobs in aldridge, wmd

Account Manager – Strategic Accounts

Account Executive

Apprenticeship Employer Liaison Co-Ordinator

Service Adviser

Contract Support Administrator

Client Relationship Executive

Service Coordinator

Customer Support Coordinator

Client Concierge

Complaints Coordinator

Customer Service Advisor

Transport Customer Services Operator

Customer Service

Key Account Support Executive

Client Liaison Officer

Customer Success Manager, Birmingham

Customer Service Coordinator

Customer Service Coordinator

Customer Service Advisor

Pre-Implementation Specialist

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