Assistant management Work, Jobs in Gloucester, Eng (with Salaries)

Customer Service Advisor
Gloucester Quays —Gloucester
- £13.45 an hour
- Part-time
- Microsoft Word
- Customer service
- Continuous improvement
- Employee discount
Quick apply
4d
General Assistant
Hobbycraft —Gloucester
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Communication skills
- Employee discount
3d
Office Assistant
One Stop Fire and Security —Stonehouse
- £25,420.00 - £48,260.74 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
- Employee discount
Quick apply
2d
Sales Assistant
Schuh —Cheltenham
- Part-time
- Customer service
- Merchandising
- Employee assistance programme
- Employee discount
6d
8hr Part-time Sales Consultant
Adidas —Gloucester
- 8 hour shift
- Customer service
- English
- Retail sales
- Employee discount
- Referral programme
3d
Quoting Assistant
Greentree (Verton Ltd) —Tewkesbury
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
12d
Health Care Assistant
Within Reach services Limited —Gloucester
- £12.71 - £14.20 an hour
- Part-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
3d
Admin Assistant
Neptune Building Services Limited —Gloucester
- £21,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
Assistant Service Manager
Vertu Motors —Gloucester
- £38,000 - £48,000 a year
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Quick apply
Care Assistant
Park View Care Home —Gloucester
- £12.94 an hour
- Weekend availability
- No experience needed
- English
- In-person
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Gloucester
- Up to £29,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
PA to Chief Operating Officer
Let's Talk Well —Mitcheldean
- From £13.65 an hour
- Part-time
- In-person
- Free parking
- Sick pay
Quick apply
Education Team Assistant - Term time, 8 hours per week Fixed Term 12 months
Diocese of Gloucester —Gloucester
- £23,850 - £25,486 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Employee assistance programme
Quick apply
4d
Retail Assistant - 8 Hours
Levi Strauss & Co. —Gloucester
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Assistant Manager
Everlast Gyms —Gloucester
- Weekend availability
- Training & development
- Leadership
- Employee discount
- Gym membership
Quick apply
Ophthalmic Research Coordinator, Band 5
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Full-time
3d
Senior Administration Officer - Permanent - Gloucester - Full Time / Part Time
HM Prison & Probation Service —Gloucester
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
- Employee discount
10d
Store Fulfilment Assistant (Christmas)
Boots —Gloucester
- £13.02 an hour
- Temporary
- Employee assistance programme
- Employee discount
2d
Administration and Clerical Assistant, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Annual leave
Fundraising and Events Assistant (Female Only)
The Nelson Trust —Stroud
- £24,500 - £25,500 a year
- Part-time
- Hybrid work
- CRM software
- Communication skills
- Time management
- Annual leave
- Referral programme
13d

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Customer Service Advisor

Gloucester Quays -
Gloucester

Quick apply

Job details

Part-time
£13.45 an hour
4 days ago

Benefits

Company pension
Company events
Employee discount
Paid volunteer time
Enhanced maternity leave

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Customer service
GCSE
Complaint handling
Continuous improvement
Front desk
Customer interaction
Cash handling

Full job description

Purpose

Provide proactive, professional, timely, efficient and friendly service to all external and internal customers of the centre, ensuring relevant information is given and all queries are followed through to the customer’s satisfaction to enhance the customer experience.

Key Accountabilities

Meet and greet internal and external customers in centre in line with the Gloucester Quays Customer Service Standards resolving queries/complaints in a professional and friendly manner, and proactively offer information to add the greatest value possible to the customer experience
Assist in Centre Events supporting elements such as selling tickets for chargeable activities, manning areas or helping with family activities but it is crucial applicants are very friendly and enthusiastic
Adhere to the centre and Customer Services Training manuals, highlighting any areas for improvement to the Customer Services Manager, to contribute to continuously improving the service function within the centre
Ensure the Customer Services Desk and centre is always clean, tidy, well-organised and well-stocked with relevant and up to date information to ensure that Gloucester Quays is positively promoted at all times.
Record, coordinate and report relevant information including lost property and car park top up cards, efficiently balancing gift card sales and other transactions so that managers, customers and tenants have accurate information
Provide a comprehensive support service to the Office Assistant/Reception when necessary, including updating contact information, coordinating telephone calls, and maintaining a voicemail service to ensure that external clients are dealt with quickly and effectively
Highlight potential customer issues and innovative customer service suggestions to the management team to improve customer service
Loaning of wheelchairs/mobility scooters to disabled customers ensuring a relevant item is collected from the customer as a deposit and checking the vehicle for any damage on return
Hiring out of children’s Turbo Tots to customers ensuring the correct charges are made and collected for the period of time the Turbo Tot is used, checking for any damage on return and keeping clean
Handle customer complaints, monitoring and respo9ndiong to all methods of feedback, providing appropriate solutions and alternatives within the agreed time limits; follow up to ensure resolution
Contribute to overall sales targets by proactively anticipating the customer’s needs and increasing customer satisfaction
Cashing up the till daily ensuring compliance with operational procedures, keeping accurate records and correct balance each day, reporting any irregularities to the management team
Assisting with coach parties including a Meet and Greet service
Administrative tasks for the Facilities Manager
Other duties as required by the Customer Services Manager

Competencies

1. Customer Focus

2. Communication

3. Problem Solving

4. Initiative

5. Flexible and Adaptable

6. Attention to Detail

7. Team Work

Knowledge and Skills

· GCSE standard or equivalent

· Experience in a customer service role

· IT skills – Word, Excel and Outlook

Job Type: Part-time

Pay: £13.45 per hour

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Paid volunteer time

Ability to commute/relocate:

Gloucester, Gloucestershire: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

assistant management jobs in gloucester, eng

Customer Service Advisor

General Assistant

Office Assistant

Sales Assistant

8hr Part-time Sales Consultant

Quoting Assistant

Health Care Assistant

Admin Assistant

Assistant Service Manager

Care Assistant

Assistant Hotel Manager

PA to Chief Operating Officer

Education Team Assistant - Term time, 8 hours per week Fixed Term 12 months

Retail Assistant - 8 Hours

Assistant Manager

Ophthalmic Research Coordinator, Band 5

Senior Administration Officer - Permanent - Gloucester - Full Time / Part Time

Store Fulfilment Assistant (Christmas)

Administration and Clerical Assistant, Band 2

Fundraising and Events Assistant (Female Only)

I want to receive the latest job alerts for assistant management in gloucester, eng

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