Helpdesk support Work, Jobs in Linlithgow, Wln (with Salaries)

IT Support Technician
Norty Ltd —Livingston
- £28,000 a year
- Full-time
- Microsoft Access
- Scripting
- Communication skills
- Free parking
- Employee discount
Quick apply
17h
1st/2nd Line Support Technician
Entire IT Solutions —Edinburgh
- £24,000 - £28,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
HR Assistant
Scottish Children’s Reporter Administration (SCRA) —Stirling
- £32,908 - £34,316 a year
- Care experience
- Microsoft Office
- Administrative experience
2d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
IM&T Infrastructure Analyst
NHS Scotland —Lanarkshire
- £34,544 - £43,039 a year
- Monday to Friday
- Azure
- Windows
- Microsoft Office
7d
Customer Service Advisor
HSBC Global Services Limited —Motherwell
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Free parking
- Annual leave
2d
HR Assistant, Head Office
Scottish Children's Reporter Administration —Stirling
- £32,908 - £34,316 a year
- Temporary
- Microsoft Office
- Administrative experience
- Human resources
2d
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Quick service & fast food restaurant
- Communication skills
- Free parking
4d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
- Windows
- Microsoft Office
- Computer networking
3d
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
Planner - Livingston, West Lothian, EH54 8AF
Apleona —Livingston
- £29,943 a year
- Full-time
- Employee discount
Facilities Helpdesk Administrator – Motherwell, ML1 1RU
Apleona —Motherwell
- £27,459.57 a year
- Monday to Friday
- Microsoft Excel
- Computer literacy
- Computer skills
- Employee discount
10d
Account Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Communication skills
- Time management
9d
Maintenance Engineer - Electrical Bias
ISS Facility Services —Edinburgh
- £40,000 - £42,000 a year
- Day shift
- Maintenance
- In-person
Quick apply
Mobile Electrician
Equans —Bellshill
- Full-time
- Contracts
- IT
- School
- Annual leave
- Employee assistance programme
Mechanical Manager
Equans —Edinburgh
- Full-time
- HVAC
- Annual leave
- Employee assistance programme
Administrator
Apleona —Livingston
- £28,500 - £29,000 a year
- Monday to Friday
- Maintenance
- Employee discount
3d
Laboratory Steward
Leonardo UK Ltd —Edinburgh
- £37,318 - £53,550 a year
- Full-time
- Hybrid work
- Flexible schedule
- Referral programme
Service Coordinator
record uk —Glasgow
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
3d
255393 R1 (SM) Facilities Maintenance (CAFM) Manager
NHS Scotland —Lothian
- £52,845 - £61,466 a year
- Travel
- In-person
1d

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IT Support Technician

Norty Ltd
Livingston

Quick apply

Job details

Permanent | Full-time
£28,000 a year
17 hours ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

TCP
Microsoft Access
DHCP
Computer hardware
IT support
Scripting
DNS
TCP/IP
Canvas
Communication skills
PowerShell
Intune
Help desk
VPN

Full job description

Essential:

JOB TITLE: IT Support Technician

DEPARTMENT: IT

RESPONSIBLE TO: IT Manager

COMPANY OVERVIEW:
Norty Ltd, parent company to 11 leading clothing brands, is excited to announce an opportunity to join our Design team.

For over two decades, Norty and its portfolio of brands have supplied top-quality garments to decorators and embroiderers in the printwear and promotions market. Our brand family includes the hugely popular AWDis, ProRTX, and Henbury.

From hoodies and t-shirts to performance wear and sustainable ranges, Norty offers an unparalleled choice of colours, designs, and fabrics to meet customer needs across the UK, Europe, and the USA.

Learn more: www.norty.com

VISION - To be the world’s canvas for self-expression  

MISSION - To create incredible blank clothing that people love to make, sell and wear.  

VALUES:

Our core values guide the way we do business. They sum up what our business stands for, influence our organisation culture and drive why we do things. It is expected that our team live and breathe the following values:  

Do the right thing – We take active responsibility for delivering the best blanks at the best price while ensuring we are ethical and transparent in our processes.  Empowered individually and as a team, we make changes and take proactive decisions autonomously to do the right thing by our customers and suppliers.  Our principals are never compromised.  

Work together – acting as one we deliver a sum greater than our individual parts.  Our varied skills and resources broaden and enhance the personalised solutions we offer distributors, customers and end users.  We achieve so much more by collaborating closely with our teams, clients. and suppliers.  

Do it with passion – We are passionate about the impact our clothing makes to those who make it, our team, the businesses who sell it and those who wear it.  We want to deliver unrivalled quality, value and choice that is right each time.  Our passion gives us the energy, courage and care to go beyond the expected.  We love what we do.  

Do what you can to make the world a better place – We do what we can to make the world a better place.  Continually looking for opportunities to make a positive change both near and far, breaking old patterns to deliver real improvements and lead the way.  

Never stand still – Change is constant, that’s why we never stand still – we adapt, and generate innovations based on leading the market and offering curated options, this means listening, learning and evolving.  We are humble and genuine in our pursuit of being better everyday.

Key Responsibilities

Provide IT support ensuring internal customer queries are handled efficiently and professionally
Create user accounts, support access requirements and escalate issues where required
Install computer hardware and software, update applications and carry out diagnostic testing
Prepare IT hardware for deployment and support the decommissioning of equipment at end of life
Undertake basic maintenance of computer hardware, IT equipment and related components
Monitor and manage local IT equipment stock levels, escalating requirements where necessary
Respond promptly to IT breakdowns to minimise disruption to operations
Diagnose and troubleshoot software, hardware and connectivity issues
Provide direct end-user support, helping colleagues make effective use of company systems and software
Identify IT risks, incidents and recurring issues, escalating them appropriately
Support the use of security technologies to help protect company computers, servers and data against security threats, data leaks and cyber risks
Work with the wider IT team on specific projects and new system installations as required
Contribute to improvement activity, project support and the ongoing development of the IT function
Support business objectives and undertake other reasonable duties as required

Skills & Experience Required

Essential:

2 years previous experience in an IT support, helpdesk, service desk or technician role
Good working knowledge of computer hardware, software, user accounts, connectivity and general troubleshooting
Ability to provide clear, practical and customer-focused support to employees at all levels
Strong problem-solving skills with the ability to investigate, diagnose and resolve technical issues
Ability to prioritise workload, manage multiple support requests and escalate issues appropriately
Good communication skills, both written and verbal
A proactive, organised and reliable approach to work
Awareness of IT security, data protection and cyber security risks

Desirable:

Experience administering users and groups in Microsoft Entra ID
Experience administering devices and applications in Microsoft Intune
Knowledge of conditional access, device compliance, and identity management
Exposure to automation and scripting (PowerShell)
Experience supporting cloud-first environments
Familiarity with networking concepts including TCP/IP, DNS, DHCP, VPNs, and wireless technologies
Relevant Microsoft certifications or equivalent technical qualifications

Personal Attributes

Self-motivated and proactive
Strong problem-solving mindset
Adaptable and able to thrive in a rapidly growing business
Professional and customer-focused
Reliable and accountable
Team-oriented with a willingness to learn and share knowledge
Able to work under pressure while maintaining attention to detail

Note: This role may require occasional out-of-hours work to support business-critical projects, upgrades, or operational requirements.

*We will only contact candidates who are successful to the next stage*

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

helpdesk support jobs in linlithgow, wln

IT Support Technician

1st/2nd Line Support Technician

HR Assistant

Service Helpdesk Admin Support

IM&T Infrastructure Analyst

Customer Service Advisor

HR Assistant, Head Office

Service Desk Analyst

ICT Network Services Technician

Service Administrator

Planner - Livingston, West Lothian, EH54 8AF

Facilities Helpdesk Administrator – Motherwell, ML1 1RU

Account Manager

Maintenance Engineer - Electrical Bias

Mobile Electrician

Mechanical Manager

Administrator

Laboratory Steward

Service Coordinator

255393 R1 (SM) Facilities Maintenance (CAFM) Manager

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