Customer service supervisor Work, Jobs in Lee, Ham (with Salaries)

Conference and Events Sales Supervisor
Marwell Hotel —Winchester
- £29,000 a year
- Weekend availability
- Hospitality
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
13d
Front of House Supervisor
Slim Chicken's - Portsmouth —Portsmouth
- £12.91 an hour
- Part-time
- Restaurant
- Restaurant experience
- Communication skills
- Employee assistance programme
- Employee discount
Store Supervisor
Footasylum —Portsmouth
- Part-time
- Sales
- Leadership
6d
Retail Store Supervisor
Mamas & Papas —Fareham
- Full-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Sales Admin Team Leader
Dawson Forte —Chilworth, Nursling and Rownhams
- £30,000 - £35,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
2d
Retail Store Supervisor (6mth FTC)
Mamas & Papas —Southampton
- Part-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Retail Assistant Manager
Majestic Wine Warehouses Ltd. —Southampton
- £25,775.88 a year
- Customer service
- Team management
- Mentoring
- Employee discount
10d
Shift Supervisor
The Old Mill —Sway
- Up to £13 an hour
- Part-time
- Hotel
- Restaurant
- Restaurant experience
- Flexible schedule
- Referral programme
Quick apply
Guest Service Supervisor
Mitie —Portsmouth
- £14.37 an hour
- Weekend availability
- Supervising experience
- Team management
- Front desk
12d
Supervisor
Burrells —Winchester
- Up to £28,184 a year
- Weekend availability
- Customer service
- Conflict management
- In-person
- Employee discount
Quick apply
12d
Supervisor/Duty Manager
Picturedrome Electric Theatre co. ltd —Bognor Regis
- £13.00 - £13.25 an hour
- Part-time
- Hospitality
- English
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
6d
Shift Manager
The Olive & Vine —Fareham
- £13.50 an hour
- Part-time
- Serving
- Hospitality
- Bar
Quick apply
Catering Operations Supervisor
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Hospitality
- University
- Annual leave
9d
Shift Supervisor
Cobra Coffee —Winchester
- £13.65 an hour
- Weekend availability
- English
- Supervising experience
- Employee discount
- Life insurance
9d
Shift Supervisor
Cobra Coffee —Bognor Regis
- £13.55 an hour
- Weekend availability
- Hospitality
- Customer service
- Training & development
- Employee discount
- Life insurance
11d

I want to receive the latest job alerts for customer service supervisor in lee, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Conference and Events Sales Supervisor

Marwell Hotel -
Winchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year
13 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Hospitality
Sales
Customer service
Microsoft Office
Conversion optimisation
Organisational skills
Communication skills
Hotel experience

Full job description

Job Title: Conference and Events Sales Supervisor
Location: Marwell Hotel Winchester South
Department: Commercial
Reports to: Sales Manager

Job Purpose

As the Conference and Events Sales Supervisor, you will be the first point of contact for clients enquiring about meetings, weddings, social events, and private functions. Your role is to handle incoming enquiries, convert leads into confirmed bookings, and support the delivery of seamless and memorable events. With a keen eye for detail, strong customer service skills, and a sales-focused approach, you'll help maximise revenue and ensure client satisfaction.

Key Responsibilities

Sales & Enquiry Handling

Respond promptly and professionally to all incoming enquiries via phone, email, and online platforms.
Prepare and send tailored proposals, quotations, and contracts in line with brand standards.
Follow up on open enquiries to drive conversion and maximise event revenue.
Upsell additional products and services to enhance the client experience and increase spend.
Maintain accurate and detailed client records and update the booking system regularly.

Event Planning & Coordination

Work closely with clients to understand their event requirements and guide them through the planning process.
Produce function sheets and event summaries with clear instructions for operational teams.
Coordinate with internal departments (F&B, kitchen, housekeeping, AV) to ensure smooth delivery of each event.
Support the Sales Manager in conducting client show rounds and pre-event meetings where required.

Administrative Support

Ensure all bookings and communications are logged accurately in the events diary and CRM system.
Assist with invoicing, payment tracking, and post-event feedback collection.
Contribute to departmental reporting and help monitor key metrics like conversion rates and enquiry levels.
Maintain knowledge of hotel facilities, packages, and local competition.

Skills & Experience Required

Previous experience in a customer-facing, sales, or event coordination role (hospitality or hotel experience preferred).
Excellent written and verbal communication skills.
Strong organisational skills and the ability to manage multiple enquiries and deadlines.
Proficient in Microsoft Office and hotel booking/event software (e.g., Opera, Delphi, or similar).
Friendly, professional, and confident when dealing with clients and colleagues.
A commercial mindset with a passion for delivering results and exceeding client expectations.
Flexibility to support events during evenings or weekends if required.

Why Join Us?

This is a fantastic opportunity to become part of an exciting transformation and make a genuine impact from day one.

In return, we offer:

Competitive salary
Ongoing training and development opportunities
Clear career progression within a growing hotel group
Exposure to sales, events, marketing and commercial operations
A supportive and collaborative team environment
The chance to be part of an exciting new chapter for the hotel

If you're ready to bring energy, ideas and ambition to a role where no two days are the same, we'd love to hear from you.

Pay: £29,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service supervisor jobs in lee, ham

Conference and Events Sales Supervisor

Front of House Supervisor

Store Supervisor

Retail Store Supervisor

Sales Admin Team Leader

Retail Store Supervisor (6mth FTC)

Retail Assistant Manager

Shift Supervisor

Guest Service Supervisor

Supervisor

Supervisor/Duty Manager

Shift Manager

Catering Operations Supervisor

Shift Supervisor

Shift Supervisor

I want to receive the latest job alerts for customer service supervisor in lee, ham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected