Hotel manager Work, Jobs in Worcester Wr8 (with Salaries)

Hotel Operations Manager
Homesly Properties —Gloucester
- Weekend availability
- English
- Hotel
- Team management
Quick apply
4d
Country House Manager
HF Holidays —Bourton on the Water
- £35,334 a year
- Weekend availability
- Hotel
- Team management
- Employee discount
Quick apply
Assistant Hotel Manager
TravelodgeHotels —Gloucester
- Up to £29,000 a year
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Assistant General Manager
The Old Lodge —Stroud
- £32,000 - £35,000 a year
- Weekend availability
- Serving
- Hospitality
- Bar
- Employee discount
Quick apply
Leisure Manager
Warner Leisure Hotels —Holme Lacy
- £30,000 - £32,000 a year
- Full-time
- Hotel
- Budgeting
- Training & development
- Free parking
- Annual leave
6h
Operations Manager
Cheltenham Chase Hotel & Spa —Brockworth
- Full-time
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
1d
General Manager
The Moat House Inn —Alcester
- Up to £45,000 a year
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee discount
Quick apply
2d
Lifestyle Manager
Extra Care —Birmingham
- £42,806 a year
- Full-time
- Organisational skills
- Leadership
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Reception Manager
Dumbleton Hall —Evesham
- Weekend availability
- English
- Hotel
- Team management
Quick apply
Sales Manager
The Slaughters Country Inn - Sales / Res / Events —Lower Slaughter
- £45,000 a year
- Weekend availability
- Social media management
- Hotel
- Travel
- Free parking
- Employee assistance programme
Quick apply
2d
Breakfast Team Leader
The Bank House Hotel, Spa & Golf Club —Worcester
- £12.80 an hour
- Part-time
- Customer service
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
2d
Experienced Restaurant Manager (Full time)
Hatherley Manor Hotel & Spa —Gloucester
- £32,000 a year
- Weekend availability
- Bar
- Inventory control
- Sales
- Annual leave
- Employee discount
Quick apply
7d
Pub Manager/Chef
RM INNS LTD —Ledbury
- £30,000 - £90,000 a year
- Full-time
- Hospitality
- Sales
- Culinary experience
Quick apply
Reception Manager
Hotel Du Vin —Stratford-upon-Avon
- £34,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Food & Beverage Manager
HandPickedHotels —Stratford-upon-Avon
- £40,800 a year
- Weekend availability
- Restaurant management
- Hotel
- Budgeting
- Free parking
- Employee assistance programme
Guest Experience Team Leader
Hiddenwell - Head Office —Moreton-In-Marsh
- £32,000 a year
- Full-time
- Hotel
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
10d
Housekeeping Manager
The Stratford Park Hotel —Stratford-upon-Avon
- From £30,160 a year
- Weekend availability
- Hospitality
- Hotel
- Supervising experience
Quick apply
5d
Assistant Food and Beverage Manager
The Abbey Hotel —Redditch
- £29,556.80 a year
- Full-time
- Bar
- Inventory control
- Restaurant management
- Free parking
- Employee assistance programme
Quick apply
2d
Housekeeping Manager
The Kings Arms Hotel —Stow on the Wold
- From £13.50 an hour
- Part-time
- Customer service
- English
- Supervising experience
- Employee discount
- Flexible schedule
Quick apply
Assistant Head Housekeeper
The Torridon —Ross-on-Wye
- £31,590 - £35,590 a year
- Full-time
- Computer literacy
- Hotel
- Supervising experience
- Employee discount
Quick apply

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hotel manager jobs near worcester wr8

Hotel Operations Manager

Homesly Properties
Gloucester

Quick apply

Job details

Full-time
4 days ago

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Financial reconciliation support
Shift management
English
Complaint handling
Housekeeping coordination
Team management
Front desk
Fraud prevention and detection
Cash handling
Leadership
Communication skills
Property management
Hotel front office operations
Hospitality management
Rota coordination

Full job description

Hotel Operations Manager (Multi-Property)

Location: Gloucester, UK (On-site – Managing Two Hotel Properties)

Employment Type: Full-Time, Permanent

About the Role

We are seeking an experienced and highly motivated Hotel Operations Manager to oversee the day-to-day operations of two hotel properties in Gloucester, UK. The successful candidate will be responsible for ensuring exceptional guest experiences, leading front office operations, managing teams, maintaining operational excellence, and driving revenue while ensuring compliance with UK hospitality standards and company policies.

This is a hands-on leadership role requiring excellent communication, problem-solving, organisational, and people management skills.

Key Responsibilities

Guest Experience

- Deliver exceptional customer service and ensure a memorable guest experience.

- Welcome and assist guests professionally and courteously.

- Handle guest complaints promptly and effectively, ensuring timely resolution.

- Ensure all guests are treated fairly, professionally, and without discrimination.

- Monitor guest feedback and implement service improvements.

- Respond professionally to online reviews and guest communications.

Hotel Operations

- Oversee daily operations across two hotel properties.

- Ensure smooth check-in and check-out processes.

- Monitor room availability, occupancy, arrivals, departures, cancellations, and no-shows.

- Ensure accurate guest records are maintained within the Property Management System (PMS).

- Conduct regular operational audits to ensure service excellence.

- Maintain a clean, organised, and welcoming reception environment.

Team Leadership

- Lead, supervise, motivate, and support reception and front office teams.

- Recruit, train, coach, and mentor team members.

- Conduct performance reviews and provide regular feedback.

- Prepare staff rotas and manage shift allocations.

- Conduct shift briefings and handovers.

- Promote teamwork, professionalism, and accountability.

Financial Responsibilities

- Handle cash and payment transactions in accordance with company procedures.

- Verify daily cash and card reconciliations.

- Investigate and report payment discrepancies immediately.

- Prevent fraud through strict adherence to payment verification procedures.

- Support revenue growth through upselling and occupancy optimisation.

Reservations & Revenue Management

- Ensure reservations are processed accurately.

- Monitor occupancy levels and room availability.

- Support revenue management strategies.

- Maximise room sales through upselling opportunities.

- Maintain strong relationships with OTA platforms and booking channels.

Communication & Coordination

Work closely with:

- Housekeeping

- Maintenance

- Reservations

- Food & Beverage (where applicable)

- Senior Management

- External Contractors

Ensure effective communication to provide a seamless guest experience.

Housekeeping & Maintenance Coordination

- Monitor room readiness.

- Coordinate urgent housekeeping requests.

- Report maintenance issues promptly.

- Follow up to ensure repairs are completed efficiently.

Daily Operational Responsibilities

- Monitor occupancy and room availability.

- Review housekeeping status.

- Confirm staff attendance.

- Monitor guest feedback.

- Complete operational reports.

- Review maintenance updates.

- Ensure reception standards are maintained.

- Complete detailed shift handovers.

Candidate Requirements

- Minimum 3–5 years' experience in hotel operations or front office management.

- Previous experience managing hotel teams.

- Excellent customer service and communication skills.

- Strong leadership and organisational abilities.

- Ability to work under pressure and solve problems efficiently.

- Strong financial awareness and cash handling experience.

- Excellent verbal and written English.

Preferred

- Experience managing multiple hotel properties.

- Experience using Property Management Systems (PMS) such as Cloudbeds.

- Knowledge of Booking.com, Expedia, Airbnb, and other OTA platforms.

- Hospitality Management qualification or equivalent experience.

Working Hours

- Full-Time

- On-site role in Gloucester, UK.

- Flexibility to work weekends, bank holidays, and rotational shifts as required.

- Availability to respond to operational emergencies when necessary.

Join our team and play a key role in delivering exceptional guest experiences while leading the successful operation of two hotel properties across the United Kingdom.

How to Apply: Please send your CV or details of your experience to: [email protected]

Work Location: In person

Quick apply

Refine Your Search

hotel manager jobs in worcester wr8

Hotel Operations Manager

Country House Manager

Assistant Hotel Manager

Assistant General Manager

Leisure Manager

Operations Manager

General Manager

Lifestyle Manager

Reception Manager

Sales Manager

Breakfast Team Leader

Experienced Restaurant Manager (Full time)

Pub Manager/Chef

Reception Manager

Food & Beverage Manager

Guest Experience Team Leader

Housekeeping Manager

Assistant Food and Beverage Manager

Housekeeping Manager

Assistant Head Housekeeper

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