Technical support specialist Work, Jobs in Cardington, Shr (with Salaries)

Technical Support Engineer - EV & Energy Solutions
Luceco Plc —Telford
- Full-time
- Customer service
- Organisational skills
- Software development
- Free parking
- Employee stock purchase plan
Quick apply
2d
Business Transformation Specialist
Shoothill Ltd —Shrewsbury
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Software development
- Free parking
Quick apply
2d
Operations Coordinator
Reconomy —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Store discount
Site Implanted Technical Service
FLSmidth, Inc. —Welshpool
- Full-time
- Sales
- Marketing
- Engineering
- Employee assistance programme
- Flexible schedule
Customer Service Coordinator
Be Scientific —Shrewsbury
- £27,000 - £30,000 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
8d
Network Operations Centre (NOC) Director
Specialist Network Operations LLC —Oswestry
- £70,000 - £85,000 a year
- Full-time
- Management
- Computer Science
- Analysis skills
- Free parking
Quick apply
4d
Manufacturing Manager
Clayton Engineering Limited —Knighton
- Full-time
- Management
- Engineering
- Continuous improvement
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Admin & Data Entry Specialist
RIV WORLDWIDE LTD —Kidderminster
- £25,000 - £27,500 a year
- Full-time
- Microsoft Excel
- Data entry
- Typing
Quick apply
Senior Mechanical Engineer (Technical Leadership)
Lindstrand Industries LTD —Oswestry
- Full-time
- Hybrid work
- CAD
- English
- Mentoring
Quick apply
Paid Media Executive
Croud —Shrewsbury
- £26,228 - £29,368 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
- Life insurance
Quick apply
Quality Measurement Technician
RHEINMETALL —Telford
- Full-time
- Leadership
- Communication skills
- Annual leave
14d
Improvement Engineer
Epson —Telford
- £39,676 - £41,264 a year
- Full-time
- Engineering
- Microsoft Office
- Programmable logic controllers
- Free parking
- Sick pay
Quick apply
Armourer
Babcock International —Telford
- £31,200 - £35,189 a year
- Full-time
- Maintenance
- Mechanical knowledge
- Annual leave
1d
Materials Scientist
Morgan Advanced Materials —Stourport-on-Severn
- Full-time
- Doctoral degree
- Laboratory experience
- University
Paid Media Account Director
Croud —Shrewsbury
- £45,530 - £54,030 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
Quick apply
Poultry Manager
Grocott Group —Shrewsbury
- Weekend availability
- In-person
- Communication skills
Quick apply
4d
Senior Scala Engineer
Capgemini Sogeti —Telford
- Hybrid work
- Continuous improvement
- APIs
Maintenance Operative
CareTech Group —Shrewsbury
- £27,000 a year
- Full-time
- Maintenance
- Referral programme
2d
Mechanical Maintenance Engineer - Days & Nights
Wienerberger AG —Kidderminster
- £48,000 a year
- Overtime
- Maintenance
- Employee assistance programme
General Operative
Grainger and Worrall —Bridgnorth
- Up to £14 an hour
- Full-time
- Travel
- Free parking

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technical support specialist jobs near cardington, shr

Technical Support Engineer - EV & Energy Solutions

Luceco Plc
Telford

Quick apply

Job details

Permanent | Full-time
2 days ago

Benefits

Free parking
Casual dress
Additional leave
Employee stock purchase plan
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Customer service
Technical support
IT support
Organisational skills
Telecommunication
Software development
Communication skills

Full job description

Technical Support Engineer – EV & Energy Solutions

Location: Telford, Shropshire (Office Based)
Contract: Full Time | Permanent | Monday to Friday
Salary: Competitive + 10% Performance Bonus
Benefits: Pension, Private Healthcare Contribution, SIPS Scheme and More

Join the Future of Smart Energy

Are you a technically minded problem-solver who enjoys helping customers, troubleshooting technology and learning new systems?

Do you want to build your career within one of the UK's fastest-growing sectors, working with innovative EV charging and energy storage solutions that are helping shape a smarter, greener future?

If so, we'd love to hear from you.

At Sync Energy, part of the Luceco Group, we're looking for a Technical Support Engineer to join our growing team and become a trusted technical expert for customers, installers and partners across our range of EV charging and energy products.

About Sync Energy

Sync Energy is a leading UK manufacturer of electric vehicle charging solutions and battery storage systems.

As demand for sustainable energy technology continues to grow, we're investing heavily in innovation, product development and customer experience. Our products are helping businesses and homeowners transition to cleaner, smarter energy solutions, and we're looking for talented people to join us on that journey.

The Opportunity

This is an excellent opportunity for someone with technical support, electrical, networking, telecommunications, electronics or customer service experience to develop their career within the rapidly expanding EV and renewable energy sector.

You'll provide technical support across a range of products, helping customers diagnose faults, resolve issues and maximise the performance of their equipment.

No two days are the same, and you'll have the opportunity to work closely with Product, Engineering and Software Development teams while continually expanding your technical knowledge.

What You'll Be Doing

Providing first-class technical support to customers, installers and distribution partners.
Diagnosing and resolving hardware, software and connectivity issues.
Supporting product commissioning and configuration activities.
Investigating faults across EV chargers and energy storage products.
Escalating complex technical issues to specialist internal teams where required.
Maintaining accurate records through support ticketing systems.
Prioritising and managing multiple customer cases simultaneously.
Communicating technical information clearly and confidently to both technical and non-technical customers.
Contributing to product improvements through customer feedback and issue analysis.
Supporting the ongoing development of technical knowledge resources and troubleshooting guides.

A Typical Day Might Include

· Helping an installer configure a new EV charger

· Troubleshooting a connectivity issue with a customer

· Working with engineering teams to investigate a product fault

· Providing technical guidance over the phone and email

· Testing potential solutions before communicating them to customers

· Identifying recurring issues and helping improve future products

About You

We're looking for someone who enjoys solving problems, helping people and learning new technologies.

You may already have experience in:

Technical Support
Technical Helpdesk
Customer Technical Support
Electrical Products
Electronics
Telecommunications
Networking
Renewable Energy
Smart Home Technology
IT Support
EV Charging Solutions

Essential Skills

Strong troubleshooting and problem-solving abilities.
Excellent communication skills, both written and verbal.
Ability to manage multiple priorities and deadlines.
Customer-focused approach with a passion for delivering excellent service.
Strong organisational skills and attention to detail.
Confidence working with technical products and systems.
Positive attitude and willingness to learn.

Desirable Experience

EV Charging Technologies
Battery Storage Systems
Electrical Products
Networking and Connectivity Support
Technical Customer Service
CRM or Helpdesk Systems

Don't worry if you don't tick every box. If you have a strong technical aptitude and a passion for customer support, we'd still love to hear from you.

Why Join Sync Energy?

Join a growing business at the forefront of the UK's energy transition.
Work with innovative EV charging and energy storage technologies.
Develop your technical expertise within a rapidly expanding market.
Access ongoing training and development opportunities.
Work alongside experienced engineering, product and software teams.
Enjoy genuine career progression opportunities as the business continues to grow.
Be part of a supportive, collaborative and forward-thinking team.

Build Your Future With Us

Whether you're currently working in technical support, electrical products, IT support, telecommunications or another customer-facing technical role, this could be the perfect opportunity to develop a rewarding career within the EV and smart energy sector.

Apply today and help power the future with Sync Energy.

Benefits:

Additional leave
Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Employee stock purchase plan
Free parking
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Telford TF3 3BD: reliably commute or plan to relocate before starting work (preferred)

Experience:

Technical support: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Location:

Telford TF3 3BD (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in cardington, shr

Technical Support Engineer - EV & Energy Solutions

Business Transformation Specialist

Operations Coordinator

Site Implanted Technical Service

Customer Service Coordinator

Network Operations Centre (NOC) Director

Manufacturing Manager

Admin & Data Entry Specialist

Senior Mechanical Engineer (Technical Leadership)

Paid Media Executive

Quality Measurement Technician

Improvement Engineer

Armourer

Materials Scientist

Paid Media Account Director

Poultry Manager

Senior Scala Engineer

Maintenance Operative

Mechanical Maintenance Engineer - Days & Nights

General Operative

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