Technology management occupations Work, Jobs in Lisvane, Crf (with Salaries)

IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
1st Line Service Desk Team Lead
ARO —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- No degree
- Employee assistance programme
Quick apply
2d
Problem Manager
Vista Retail Support —Cardiff
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Free parking
- Referral programme
Quick apply
9d
Configuration Manager (Service Asset & Configuration Management - SACM)
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- IT
Quick apply
10d
Senior IT Service Manager
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
8d
IT Operations Lead (Admiral Money)
Admiral —Cardiff
- Azure
- Management
- AWS
- Annual leave
12d
Engineering Leader – Performance Software (UK)
Performance Software —Cardiff
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Business development
- Project management
- Leadership
Quick apply
Project Manager - IMAC
Vista Retail Support —Cardiff
- £36,000 - £45,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Project management
- Free parking
- Referral programme
Quick apply
10d
Digital & Technology Project Manager - 10 month FTC
YeoValley —Highbridge
- £50,000 a year
- Azure
- PMP
- ERP systems
- Free parking
Quick apply
11d
Senior Delivery Manager
Scrumconnect Consulting —Bridgend
- £56,000 - £75,000 a year
- Hybrid work
- Agile
Head of AI Transformation
Proxima —Cardiff
- Hybrid work
- Azure
- Travel
- AI
- Annual leave
14d
Senior Product Owner
LDMS —Cardiff
- Full-time
- Hybrid work
- Azure
- Machine learning
- AI
- Employee assistance programme
Quick apply
Head of IT
Central Support —Bristol
- £55,000 - £65,000 a year
- Full-time
- Hospitality
- Project management
- Computer networking
- Annual leave
- Employee discount
Quick apply
2d
Network Provisioning Manager, Singapore.
IndigoTG —Magor
- £120,000 a year
- Organisational skills
- Communication skills
Director Product Management
LexisNexis Risk Solutions —Cardiff
- Full-time
- Machine learning
- Product management
- Organisational skills
8d
Director Product Management
RELX —Cardiff
- Full-time
- Machine learning
- Product management
- Organisational skills
8d
Programme Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Annual leave
9d
Product Manager - Atamis
Banyan Software —Cardiff
- Product management
- Software development
- Communication skills
Quick apply
4d
Product Delivery Manager - PCS
Baker Hughes —Nailsea
- PMP
- Engineering
- Project management
- Flexible schedule
- Life insurance
Chief Digital Officer
Vivobarefoot —Bristol
- Hybrid work
- AI
- Leadership
11d

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IT Support Team Leader

Redkite Solicitors -
Cardiff

Apply Now

Job details

Full-time
£32,500 a year

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Customer service
IT support
Organisational skills
IT
Leadership
Communication skills

Full job description

Job Information

Date Opened

23/06/2026

Job Type

Full time

Industry

IT Services

City

Cardiff

Province

Cardiff (Caerdydd GB-CRD)

Country

United Kingdom

Postal Code

CF10

About Us

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Job Description

IT Support Team Leader

Salary: £32,500

Location: Swansea/Cardiff

Contract: Permanent, Full-time

Hours: 35 hours – (flexibility required, including occasional out-of-hours)

Start Date: ASAP

We’re looking for a people-focused, organised, and proactive IT Support Team Leader to lead a high-performing IT support team across Redkite, with a focus on Microsoft 365, Copilot, and excellent day-to-day service delivery across Cardiff and Swansea. This is an exciting opportunity for an experienced IT Support professional who is ready to take the next step into leadership, develop their coordination and management skills, and make a positive impact on how colleagues experience technology across the firm. You’ll have a passion for excellent user support, an interest in IT innovation, and a desire to drive continuous improvement across IT services.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meenot the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What Will You Be Doing?

Supervising and supporting the IT team, helping colleagues prioritise their work, develop their skills, and deliver an outstanding service
Championing innovation and supporting the firm’s AI journey, helping colleagues adopt new technologies safely, confidently, and in ways that deliver real value
Creating a positive and responsive support experience for colleagues across the firm, whether assisting face-to-face or remotely
Building strong relationships across the business as a visible, approachable, and trusted IT leader who understands users’ needs
Bringing structure, organisation, and a proactive mindset to the day-to-day delivery of IT services
Continuously reviewing and improving processes, administration, and ways of working to make IT more effective and user-focused
Taking ownership of escalated issues, ensuring colleagues feel supported and informed until a successful resolution is reached
Promoting positive technology habits, cyber security awareness, and a culture of shared responsibility across the firm
Playing a key role in IT projects, service improvements, and technology rollouts that enhance the colleague experience
Identifying opportunities to improve how IT supports the business, bringing fresh ideas and practical solutions that drive positive change

Requirements

Who We’re Looking For:

Experience in a Team Leader, Senior IT Support, IT Support Coordinator, or similar role
A genuine passion for delivering excellent customer service
Strong organisational and workload management skills
The ability to remain calm and focused during incidents and service issues
Excellent communication skills and the confidence to work with stakeholders at all levels
The ability to explain technical concepts in simple, non-technical language
Experience supporting Microsoft 365 environments
An interest in process improvement, automation, and modern workplace technology
A full driving licence and willingness

Benefits

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

A role where you can make a visible impact on how IT is delivered across the firm
Support to develop your leadership, organisational, and professional skills
Generous annual leave (plus additional days with length of service)
Option to buy or sell annual leave
Life Assurance
Redkite Rewards scheme
Pension Scheme
Contributions to gym membership
Career development and learning support

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Apply Now

Refine Your Search

technology management occupations jobs in lisvane, crf

IT Support Team Leader

1st Line Service Desk Team Lead

Problem Manager

Configuration Manager (Service Asset & Configuration Management - SACM)

Senior IT Service Manager

IT Operations Lead (Admiral Money)

Engineering Leader – Performance Software (UK)

Project Manager - IMAC

Digital & Technology Project Manager - 10 month FTC

Senior Delivery Manager

Head of AI Transformation

Senior Product Owner

Head of IT

Network Provisioning Manager, Singapore.

Director Product Management

Director Product Management

Programme Manager

Product Manager - Atamis

Product Delivery Manager - PCS

Chief Digital Officer

I want to receive the latest job alerts for technology management occupations in lisvane, crf

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