Customer relations manager Work, Jobs in Measham, Lec (with Salaries)

Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Budgeting
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Customer Service Coordinator
SLS Scientific Laboratory Supplies —Nottingham
- £26,300 - £27,500 a year
- Full-time
- Salesforce
- Analysis skills
- Financial services
- Free parking
- Annual leave
Quick apply
Customer Experience Manager
Sainsbury's —Burton-On-Trent
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
1d
Warehouse Operations Manager
DSV —Swadlincote
- Full-time
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
Centre Head and Curriculum Manager
The Manufacturing Technology Centre —Coventry
- £57,000 - £70,000 a year
- Full-time
- Continuous improvement
- Travel
- Recruiting
Quick apply
Area Manager
Nestlé —Tutbury
- Up to £65,000 a year
- Full-time
- Continuous improvement
- Team management
- Quality control
13d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
2d
HR Advisor - ER (Maternity cover)
Lilac-ice —Swadlincote
- £38,000 - £40,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
7d
Planner
McDermott Building & Civil Eng Ltd —Coleshill
- Full-time
- Civil engineering
- Contracts
- Construction experience
Quick apply
10d
Lead Planning Coordinator
Water Environmental Treatment LTD —Amington
- £30,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
4d
Marketing Manager
Syensqo —Heanor
- £65,000 - £90,000 a year
- Business development
Quick apply
17h
BMS Sales Manager - Midlands Region
Learnd —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Sick pay
Facilities Manager
CBRE —Nottingham
- Full-time
- Management
- Communication skills
HR Manager
Everyman Driving Experiences —Loughborough
- From £35,000 a year
- Full-time
- Management
- Supervising experience
- Human resources
- Employee discount
Quick apply
7d
Account Manager - Boots Tamworth
Chanel —Tamworth
- Full-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
Assistant Communications Manager, Wellness
Boots —Nottingham
- Full-time
- Employee assistance programme
- Employee discount
Shift Manager
Moonpig —Tamworth
- Continuous improvement
- Quality control
- Employee discount
- Flexible schedule
Customer Fulfillment Manager (CFM) - Nuclear Market - M/F
Arabelle Services UK Ltd —Loughborough
- Engineering
- Maintenance
- English
Quick apply
6h
Regional Assessor
Marshalls PLC —Derby
- Full-time
- Remote
- Employee discount
Quick apply
10d
Assistant Communications Manager - Healthcare
Boots —Nottingham
- Full-time
- No degree
- Communication skills
- Employee assistance programme
- Employee discount

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customer relations manager jobs near measham, lec

Sales Manager

First Fence -
Swadlincote

Quick apply

Job details

£40,000 - £45,000 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Employee relations case handling
Sales management
Employee relations
Complaint handling
Performance management
Sales forecasting
Overseeing budgeting and forecasting
Relationship management
Ongoing financial performance monitoring
Professional development mentoring
Budgeting
Root cause analysis
Financial management
Leadership
Team motivation leadership

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: Between £40,000 - £45,000 depending on experience

Hours: 45 hour per week, Monday - Friday, between the hours of 07:00 - 18:00

Location: First Fence Ltd, Kiln Way, Swadlincote DE11 8EA

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

The Sales Manager is a hands-on, tactical leader responsible for the day-to-day operational execution of the sales strategy. This role focuses on leading, motivating, and developing Sales Team Leaders to ensure the Inbound, Outbound, and Admin teams consistently adhere to sales processes, maintain strict compliance, and achieve revenue and gross profit targets.

Key Responsibilities

Team Leadership: Lead, mentor, and develop Team Leaders across Inbound, Outbound, and Administration, ensuring they are equipped to manage and coach their teams effectively.
HR First Point of Contact: Serve as the primary "first line" contact for team HR matters, including initial inquiries, employee relations, investigations, disciplinary hearings, and appeals.
Performance Management: Conduct regular performance reviews, create structured performance improvement/support plans, and proactively keep team members on track to meet expectations. Support the implementation of Team Lead and Sales Advisors KPIs
Resource & Budget Management: Oversee team budgets, staffing allocations, and daily operational needs.
Process & Compliance Enforcement: Oversee full sales process compliance, ensuring all reps adhere strictly to corporate procedures and governance.
Financial Sign-Off: Review and formally approve deals, quotes, or transactions exceeding £8,000.
CRM & Data Quality: Maintain total data integrity in the CRM. Ensure leads are assigned correctly and promptly, with zero outstanding tasks or unaddressed pipelines.
KPI, Revenue & GP Tracking: Continuously monitor and drive daily/weekly Key Performance Indicators (KPIs), revenue, and Gross Profit (GP) metrics to ensure targets are met or exceeded.
Key Account Engagement: Remain directly involved with higher-level, key customer accounts to strengthen relationships and support major deal closures.
Risk & Complaint Escalation: Act as a critical point of escalation for complex customer issues. Directly communicate any critical or business-risk customer complaints to the Head of Sales, complete with root-cause analysis and solution-based resolutions.
Strategy Execution: Translate strategies designed by the Head of Sales into daily and weekly actionable targets for the sales floor.
Reporting & Forecasting: Produce accurate, tactical sales forecasts, revenue reports, and pipeline analysis for the Head of Sales.
Operational Cover: Provide direct leadership and operational coverage during Team Leader absences to ensure business continuity.

Requirements:

Sales & Negotiation: Proven track record in achieving sales targets, driving revenue/GP growth, and closing key accounts.
People & HR Leadership: Experience managing performance reviews, handling HR escalation, and supporting underperforming team members back onto track.
Operational Discipline: Strong attention to data quality, lead distribution, task management, and CRM governance.
Problem-Solving & Root-Cause Analysis: Ability to resolve complex customer issues quickly and present root-cause solutions to senior leadership.
Financial Acumen: Comfort managing team budgets, financial approvals (up to/over £8k), and margin/GP tracking.

Our business constantly evolves. This description reflects current core responsibilities, but responsibilities may update over time as operational needs and growth opportunities change.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

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Refine Your Search

customer relations manager jobs in measham, lec

Sales Manager

Customer Service Coordinator

Customer Experience Manager

Warehouse Operations Manager

Centre Head and Curriculum Manager

Area Manager

Head of People & Culture

HR Advisor - ER (Maternity cover)

Planner

Lead Planning Coordinator

Marketing Manager

BMS Sales Manager - Midlands Region

Facilities Manager

HR Manager

Account Manager - Boots Tamworth

Assistant Communications Manager, Wellness

Shift Manager

Customer Fulfillment Manager (CFM) - Nuclear Market - M/F

Regional Assessor

Assistant Communications Manager - Healthcare

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