It support Work, Jobs in Portbury, Som (with Salaries)

Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Organisational skills
- Annual leave
Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
ICT Applications Engineer
Welsh Ambulance Service University NHS Trust —Cwmbran
- £32,557 - £39,631 a year
- Full-time
8d
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
IT Technician
Oasis Community Learning —Bristol
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Travel
- Employee discount
- Gym membership
12d
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- University
- Annual leave
IT Support Engineer
Truebyte —Bath
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Linux
- Communication skills
- Referral programme
- Sick pay
Quick apply
2d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Travel
- Communication skills
IT Service Desk Analyst
PHS Group —Caerphilly
- £26,666 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Employee discount
2d
Service Desk Engineer
IVC —Bristol
- Monday to Friday
- Hybrid work
- Communication skills
- Employee discount
12d
IT Service Desk Analyst
PHSGroup —Caerphilly
- £26,666 a year
- No weekends
- Communication skills
- Time management
- Free parking
- Employee discount
2d
IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
9d
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
Service Desk Team Leader
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Continuous improvement
- Recruiting
- SharePoint
- Employee discount
Service Desk Analyst
Landmark Information Group —Bristol
- Communication skills
- Time management
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
12d

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Technology Support Technician

Semperian Group -
Bristol

Apply Now

Job details

Full-time
Up to £30,000 a year

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Technical troubleshooting
Desktop support
Incident queue management
Ticket management
Computer hardware
Remote access software
Organisational skills
Technical writing
Customer support
Customer interaction
SaaS
Mobile devices

Full job description

Job Advert

Technology Support Technician

Semperian Group are looking to recruit a Technology Support Technician based in Bristol on a full time, permanent contract basis. The Technology Support Technician will act as the first point of contact for technology and user-related queries and incidents across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees.

Technology Support Technician Responsibilities

Key responsibilities include:

Managing and triaging Service Desk tickets, ensuring issues are categorised, prioritised and assigned appropriately.
Identifying, diagnosing and resolving first-line hardware and software issues.
Providing support for in-house developed and SaaS products.
Supporting users via phone, email and remote desktop.
Assisting with the configuration and setup of end-user devices.
Managing technology assets and equipment processes.
Supporting mobile devices, including iPhones and iPads.
Carrying out password resets and supporting account queries.
Creating user guidance, FAQs and other support documentation.

Technology Support Technician Requirements

Proficiency in troubleshooting hardware, software and mobile devices.
Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware.
Experience in a customer-service or customer-facing role.
Excellent customer service skills and the ability to provide support over the phone.
You will also bring a positive, team-oriented approach, strong organisational skills, attention to detail, and a willingness to learn and embrace new technologies.
Appropriate level of DBS check

About Semperian Group:

Semperian Group is a dedicated team of infrastructure experts sharing a core understanding: that effective day to day management delivers value, stability and returns over the long term.

As one of the largest SPV and Asset Management service providers to the PPP / PFI infrastructure market, we seek to protect and enhance the value of our investor’s assets, which currently stand at £3bn.

Semperian Group welcome applications from ex-service and other former military personnel. We are committed to honouring the Armed Forces Covenant and supporting the Armed Forces community.

Location: Bristol

Job Type: Permanent, Full Time

Salary: Up to £30,000

Benefits: We are proud to offer a range of excellent benefits including family friendly policies such as enhanced maternity and paternity pay, menopause support, private medical insurance and healthcare cash plan, access to online GP services, generous pension plan, 25 days annual leave increasing with service, hybrid and flexible working opportunities, life assurance, and a commitment to ongoing learning and development opportunities including support with professional study and memberships.

Diversity: We're incredibly proud to be an equal opportunity employer and are working to create a more diverse and inclusive workplace that celebrates diversity and creates equity amongst our employees. We are proud of the work we have done so far, but know that we still have a way to go both as an employer and in supporting the industry to represent the communities and society we operate in. We encourage applications from candidates of all backgrounds. If you require reasonable adjustments at any part of your application, please get in touch.

Apply Now

Refine Your Search

it support jobs in portbury, som

Technology Support Technician

Helpdesk Technician 1st/2nd Line

ICT Applications Engineer

Technical Support Co-ordinator

2nd Line IT Support Technician

IT Technician

Systems Support Developer / Analyst (Microsoft Dynamics 365)

IT Support Engineer

Technical Support Officer - End User Hardware and Devices

IT Service Desk Analyst

Service Desk Engineer

IT Service Desk Analyst

IT Support Team Leader

IT Infrastructure Field Support Engineer

Infrastructure Support Engineer

IT Applications Support Technician

Microsoft Support Engineer

Service Desk Team Leader

Service Desk Analyst

Senior Customer Service Representative - FM Helpdesk

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