Customer support coordinator Work, Jobs in Altham, Lan (with Salaries)

Sales Coordinator
ENERGYSMART NATIONWIDE LTD —Burnley
- £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Business Support & Commercial Coordinator
Parsch UK —Chorley
- £15,190 - £17,722 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Internal Sales Co-ordinator
Pets Choice Ltd —Blackburn
- £27,500 a year
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
Customer Care & Service Coordinator (Customer Support)
Envirovent —Saltaire
- £25,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
- Free parking
- Annual leave
Quick apply
Car Park and Guest Experience Coordinator
Petersham Nurseries - Richmond —Church
- Hospitality
- Customer service
- Restaurant experience
Quick apply
Activities & Wellbeing Co-ordinator (Customer Experience Lead)
EQ Care —Blackburn
- £19,827 a year
- Part-time
- Microsoft Office
- IT
- Annual leave
- Referral programme
10d
Client Services Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
5d
Sales Coordinator
Resapol —Leigh
- £30,000 a year
- Full-time
- Sales
- Customer service
- IT
- Free parking
Quick apply
5d
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
11d
Service Coordinator
Woodley Equipment Company Ltd —Bolton
- From £25,272 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
5d
Client Service Coordinator
Centre for Assessment —Manchester
- Up to £27,000 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
8d
Commercial - Customer Excellence Coordinator
Finsbury Food Group —Whitefield
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bakery
- Employee assistance programme
- Employee discount
Quick apply
Mortgage Support Coordinator - Full Training Provided
Express Mortgage Services —Wigan
- From £26,106 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
8d
Business Support Coordinator/Administrator
Avove —Brighouse
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Customer Relationship Management Marketing Coordinator
Fig Solutions- Business and Advisory Ltd —Manchester
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Customer service
- Annual leave
- Flexible schedule
Quick apply
3d
Customer Service Coordinator - Manchester
Rapport —Manchester
- £22,500 a year
- Part-time
- Employee assistance programme
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
HR & Payroll Coordinator (FTC)
Sika —Preston
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Sales Coordinator
John Crane —Manchester
- Full-time
- Sales
- Customer service
- ERP systems
Quick apply

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customer support coordinator jobs near altham, lan

Sales Coordinator

ENERGYSMART NATIONWIDE LTD -
Burnley

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

On-site parking

Qualifications

CRM software
Sales
Customer service
Renewable energy
Lead generation
Communication skills
Time management

Full job description

Sales & Surveying Coordinator

Job Title

Sales & Surveying Coordinator

Reports To

Directors

Job Summary

We are seeking a highly motivated and organised Sales & Surveying Coordinator to support the continued growth of the business across Solar PV, Air Source Heat Pumps, Boilers, and Insulation measures. The role is responsible for managing freelance lead generators, coordinating surveys, assisting the sales team in driving conversions, and ensuring a seamless transition from enquiry through to installation.

Working closely with Sales, Surveying, and Installation teams, the Sales & Surveying Coordinator will play a key role in increasing sales volume, maintaining a positive customer experience, and ensuring projects progress efficiently from lead generation to completion.

Key Responsibilities

Sales Support & Business Growth

Support the Sales Team in achieving business targets and driving sales volume.
Assist with progressing opportunities through the sales pipeline and increasing conversion rates.
Follow up quotations and customer enquiries to help secure sales and maximise close rates.
Monitor pipeline activity and identify opportunities to improve performance and efficiency.
Maintain accurate CRM records and provide regular sales reports and updates.

Lead Generation Management

Manage relationships with freelance lead generators and external marketing partners.
Monitor lead quality, conversion rates, and overall performance.
Ensure a consistent flow of qualified leads into the business.
Provide feedback and support to lead generation partners to maximise results.
Develop strategies to increase lead volume and improve return on investment.

Survey Coordination

Arrange and schedule surveys for Solar PV, Air Source Heat Pumps, Boilers, and Insulation projects.
Coordinate surveyor diaries and maximise utilisation.
Ensure customers are kept informed throughout the survey process.
Prepare and issue survey information and documentation to surveyors.
Maintain records of completed surveys and ensure information is transferred accurately to the sales and design teams.

Installation Coordination

Liaise closely with the Installation Department to secure suitable installation dates.
Ensure smooth handover from sales to operations.
Keep customers informed of project progress and expected installation timelines.
Assist in resolving any issues that may impact project delivery or customer satisfaction.

Customer Experience

Act as a point of contact for customers throughout the sales and survey process.
Deliver excellent customer service and maintain high levels of customer satisfaction.
Proactively manage customer expectations and respond promptly to enquiries.

Continuous Improvement

Work collaboratively with Sales, Surveying, Design, and Operations teams to improve processes and maximise efficiencies.
Identify opportunities to increase sales performance and improve customer journeys.
Contribute to achieving company growth objectives and maintaining industry-leading standards.

Skills and Experience Essential

Previous experience in sales coordination, customer service, scheduling, or administration.
Strong organisational and time-management skills.
Excellent communication and relationship-building abilities.
Experience managing multiple priorities in a fast-paced environment.
Proficient in CRM systems.
Commercial awareness and a customer-focused approach.

Desirable

Experience within the renewable energy, heating, or construction sectors.
Knowledge of Solar PV, Air Source Heat Pumps, Boilers, and Insulation measures.
Experience managing external lead generation partners or appointment setters.
Understanding of MCS, PAS 2030/2035, or TrustMark requirements.

Personal Attributes

Results-driven and commercially minded.
Highly organised with strong attention to detail.
Positive, proactive, and customer-focused.
Excellent interpersonal and communication skills.
Ability to work effectively with internal teams and external partners.
Comfortable working towards targets and supporting business growth.

Key Performance Indicators

Lead conversion rates.
Survey booking and completion rates.
Sales pipeline progression and close rates.
Customer satisfaction scores.
Installation lead times and handover efficiency.
Lead generator performance and return on investment.
Contribution to achieving monthly and annual sales targets.

Pay: £27,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in altham, lan

Sales Coordinator

Business Support & Commercial Coordinator

Internal Sales Co-ordinator

Customer Care & Service Coordinator (Customer Support)

Car Park and Guest Experience Coordinator

Activities & Wellbeing Co-ordinator (Customer Experience Lead)

Client Services Coordinator

Sales Coordinator

Service Coordinator

Service Coordinator

Service Coordinator

Client Service Coordinator

Commercial - Customer Excellence Coordinator

Mortgage Support Coordinator - Full Training Provided

Business Support Coordinator/Administrator

Customer Relationship Management Marketing Coordinator

Customer Service Coordinator - Manchester

Internal Sales Coordinator

HR & Payroll Coordinator (FTC)

Sales Coordinator

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