E commerce operations lead Work, Jobs in Marlow, Bkm (with Salaries)

Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
Quick apply
E-Commerce Manager
KD Wholesale Cash & Carry Ltd —Watford
- £49,000 - £56,000 a year
- Full-time
- Microsoft Powerpoint
- Management
- Social media management
Quick apply
E-commerce Operations & Business Development Manager
DOR SOLUTIONS —West London
- Full-time
- Inventory control
- Sales
- Business development
Quick apply
Lead DCI Operations Specialist
Capital One UK —Farnborough
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Training & development
UK Operations & Warehouse Manager
Kiara Sky Professional Nails —London
- From £22 an hour
- Full-time
- In-person
- Communication skills
Quick apply
1d
E-Commerce Executive - Irish Region
MHStar UK Ltd. —Greenford
- £35,000 - £45,000 a year
- Full-time
- Merchandising
- In-person
- Analytics
- Free parking
Quick apply
12d
Executive Assistant
The Fidaris Group —Brentford
- £26,000 - £29,000 a year
- Management
- ERP systems
- In-person
- Annual leave
Quick apply
9d
CRM & Web Specialist
BYD Europe —Uxbridge
- CRM software
- Marketing
- Project management
4d
Head of Digital
Bestway Group —Park Royal
- Full-time
- CRM software
- AI
- Leadership
Quick apply
Marketing Controller
Bestway Group —London
- Full-time
- Team management
- Leadership
Quick apply
Senior Solutions Engineering Manager
Crane Worldwide Logistics UK —Middlesex
- PMP
- Engineering
- Master's degree
11d
EMEA eCommerce Marketing & Content Director
Stanley Black & Decker —Maidenhead
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
- Employee discount
IT Manager - UK, France & Finland
Plaza Premium Lounge (UK) Ltd —West Drayton
- Weekend availability
- Hospitality
- Computer Science
- PMP
- Free parking
Quick apply
12d
Key Account Manager, Mandarin and English Speaking
Spreetail —Leighton Buzzard
- Full-time
- Remote
- English
- Bachelor's degree
- No degree
Quick apply
Warehouse Operative Nights
Evri —Weybridge
- £14.23 - £21.35 an hour
- Overtime
- Annual leave
HR Officer – Part Time
TBA Global LTD —London
- £22,000 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Master's degree
Quick apply
1d
Partner Success Manager - Retail
TD Synnex —Basingstoke
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Senior Retail Operations Manager - Fixed Term
Maybourne —South West London
- Full-time
- Training & development
- Annual leave
- Referral programme
Quick apply
Market Manager - Bed Frame, Surface and Safe Patient Handling
Baxter —Reading
- Remote
- Marketing
- Analysis skills
- Bachelor's degree
- Annual leave
HR Officer – Full Time
TBA Global LTD —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Master's degree
- Continuous improvement
Quick apply
1d

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e commerce operations lead jobs near marlow, bkm

Sales Advisor/Customer Service Advisor

Westfield Fasteners Ltd
Aylesbury

Quick apply

Job details

Full-time
£26,500 - £29,500 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Returns processing
Customer service
Stakeholder liaison
E-commerce
Certificate of higher education
B2B sales
Direct sales
Customer support
Customer interaction
Sales and customer service experience
Communication skills

Full job description

Westfield Fasteners Ltd – Sales Advisor/Customer Service Advisor

We have an exciting opportunity for a Sales Advisor/Customer Service Advisor to join our busy and expanding team. The position will be based at our premises in rural Long Crendon, Buckinghamshire. We are in the hardware business, distributing and retailing fasteners to our world wide range of customers, mainly via our e-commerce platform. Throughout the last decade we have established ourselves as a leading UK supplier. Our continuous growth has lead us to the decision to expand our office based customer service team.

The key role of the Sales Advisor/Customer Service Advisor is to undertake day-to-day work in our office dealing with a large variety of enquiries and tasks via telephone and email, ensuring all tasks are being completed in a timely manner contributing to the daily smooth running operation.

You must be comfortable working in a busy environment with a can-do attitude, have a willingness to learn, great attention to detail and show great manners. As the work includes dealing with customers, suppliers and other businesses over telephone and via email we’d expect you to be confident with strong communication skills verbally and in writing, self-motivated and enthusiastic to offer outstanding work. Important personal qualities, such as being naturally inquisitive, thorough and helpful, resonate with us. A high level of discretion is required as you will have access to personal and commercially sensitive information.

Job purpose:

To work individually and as part of a team, sharing in the efficient completion of the multitude of tasks involved in the daily running of our sales and distribution centre.

Job description and duties:

Respond to and act upon enquiries, via email and telephone.
Process customer orders via email and telephone.
Process quote requests and purchase orders via email and telephone.
Prepare and organize bespoke quotes for customers.
Process returns.
Keep our data base/records accurate and up to date in writing.
Customer guidance and advise on products and requirements.
Excellent product knowledge.
Liaising and communicate with suppliers, couriers and organizing UK/ International shipments.
Liaising and communicate with new and existing UK and International customers.
Learn to operate the company’s bespoke computer system.
Carry out any ad-hoc tasks that are identified as required.
Contribute toward Westfield Fastener’s continual growth.

Experience:

Previous experience of a customer service role is required.
Previous experience of E-commerce customer service is advantageous.
Previous knowledge of fasteners is advantageous.
Knowledge of standard office procedures and equipment.

Essential personal attributes required for this role:

A passion for customer service and organization.
Strong attention to detail.
Knowledge of legal requirements and regulations involved in online sales.
Confident working under your own initiative whilst being part of a team.
Staying calm, assertive and efficient under pressure.
Ability to be flexible and adapt to quick changes.
Good communication skills, verbally as well as in writing.
Positivity and a can-do attitude.
Full driving licence required. You will need your own vehicle to reach the premises.

Hours:

Working hours are Monday to Friday 8.30am – 5.00pm. Please make sure these hours of work are practical for you before applying for the role.

Benefits:

Pension scheme available.
25 days holiday per year, plus public holidays.
Free on-site parking.
Free coffee and tea facilities.
Opportunity to progress within the company for the right candidate.

Salary:

The salary for this role will be depending on previous experience and skills.

Interviews will be undertaken continually during the recruitment period.

No agencies please.

(£12.21 per hour, 21y and older)

Job Type: Full-time

Pay: £26,500.00-£29,500.00 per year

Benefits:

Company pension
Free parking
On-site parking

Application question(s):

Will you be able to reliably commute to Long Crendon?

Education:

Certificate of Higher Education (preferred)

Experience:

Sales: 3 years (required)

Licence/Certification:

Drivers licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

e commerce operations lead jobs in marlow, bkm

Sales Advisor/Customer Service Advisor

E-Commerce Manager

E-commerce Operations & Business Development Manager

Lead DCI Operations Specialist

UK Operations & Warehouse Manager

E-Commerce Executive - Irish Region

Executive Assistant

CRM & Web Specialist

Head of Digital

Marketing Controller

Senior Solutions Engineering Manager

EMEA eCommerce Marketing & Content Director

IT Manager - UK, France & Finland

Key Account Manager, Mandarin and English Speaking

Warehouse Operative Nights

HR Officer – Part Time

Partner Success Manager - Retail

Senior Retail Operations Manager - Fixed Term

Market Manager - Bed Frame, Surface and Safe Patient Handling

HR Officer – Full Time

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