Operational support officer Work, Jobs in Fleckney, Lec (with Salaries)

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings
Global Telemetrics —Coalville
- £13.00 - £14.50 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
Quick apply
3d
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
3d
Operational Support Grade - HMP Stocken (Prison Support Role)
Ministry of Justice —Melton Mowbray
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Field Officer - Electronic Monitoring
Serco Plc —Northampton
- £27,202 a year
- Weekend availability
- Annual leave
- Employee assistance programme
Exams Officer / Admin
Tutors and Exams Limited —Coventry
- £25,500 - £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Annual leave
- Employee discount
Quick apply
Vaccination Support Officer
Patient Care Locally CIC —Coalville
- £27,193 - £29,842 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
6d
Commissioning Officer
Leicestershire County Council —Leicester
- £35,451 - £39,165 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
10d
PERM - Venue Security Officer
CBS Arena —Coventry
- Weekend availability
- Microsoft Powerpoint
- Computer literacy
- English
- Employee assistance programme
4d
Senior Operational Leader - Corby
Department for Work and Pensions —Corby
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
4d
Security Officer
DPD Group UK —Hinckley
- £34,000 a year
- Full-time
- Analysis skills
- IT
- Communication skills
- Free parking
Quick apply
4d
Repairs Officer
Civic Recruitment Limited —Kettering
- £39.50 an hour
- Full-time
- Customer service
- Maintenance
- Supervising experience
Quick apply
5d
Tenant Liaison Officer/Maintenance Operative
Civic Recruitment Limited —Kettering
- £14.13 - £17.91 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Quick apply
Days Security Officer
InPost UK —Lutterworth
- £27,518.40 a year
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Prison Support Officer - Operations
Serco Group —Leicester
- From £26,510 a year
- Full-time
- English
- Free parking
- Employee discount
Area Support Officer
OCS Group —Kettering
- £12.71 an hour
- Temporary
- Remote
- Computer literacy
- Communication skills
- Annual leave
Quick apply
Administration Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,272 a year
- Full-time
3d
Governance Officer (Pensions and Finance) (111745-0626)
University of Warwick —Coventry
- £35,608 - £46,049 a year
- University
- Communication skills
- Annual leave
6d
ADT Technician
The City of Leicester College —Leicester
- £22,079.11 - £22,429.50 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
Quick apply
Senior Admin Officer
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- IT
- Communication skills
3d
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
Quick apply
3d

I want to receive the latest job alerts for operational support officer in fleckney, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

operational support officer jobs near fleckney, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent
£13.00 - £14.50 an hour
3 days ago

Benefits

Company pension
Company events
On-site parking

Qualifications

Customer service
Logistics
Technical support
Analysis skills
Transportation management systems
Communication skills

Full job description

Operations Coordinator - Vehicle Tracking & Recovery ( internally considered Security Liason Officer)

Location: Coalville, Leicestershire
Job Type: Permanent
Hours: 34 Hours Per Week
Working Pattern: 4 Midweek Days Per Week, Afternoon / Evening Hours (9 Hour Shifts Including a 30-Minute Unpaid Break)
Salary: Starting from £13 per hour during the probationary period, rising to £14.50 afterwards. Performance throughout probation will be assessed against agreed KPI's, training progress, attendance and overall performance standards
Location: Office Based

About Global Telemetrics

Global Telemetrics is one of the UK's leading providers of vehicle tracking and stolen vehicle recovery solutions, operating trusted brands including SmarTrack and Autowatch UK.

Our technology helps protect thousands of vehicles across the UK, while our Operations Team works closely with customers, installers, engineers and police forces to provide outstanding support and assist with vehicle recovery when thefts occur.

Due to continued growth, we are looking for an Operations Coordinator to join our team in Coalville.

Why Join Global Telemetrics?

This is far more than a typical customer service role.

Every day brings a new challenge. You could be helping a customer resolve an issue with their tracking system, supporting an installer in the field, investigating an unusual vehicle alert, assisting with a theft case, or helping coordinate the recovery of a stolen vehicle.

You'll gain experience across customer service, operations, technical support, incident management and vehicle recovery, developing a broad range of valuable skills within a growing and innovative business.

Career Development & Progression

We believe in developing talent from within.

Many of our team members started in entry-level operational roles similar to this one and have gone on to build successful careers across the business. Several colleagues have progressed into:

Senior Operations roles
Team Leader and Management positions
Sales and Account Management roles
Technical and specialist positions
Other key departments across the organisation

We actively support employees who demonstrate commitment, initiative and a willingness to learn. As our business continues to grow, so do the opportunities available to our team.

This role can be the start of a long-term career, not just your next job.

About the Role

This is a varied and fast-paced role where no two days are the same.

Working within our Operations Team, you'll play a key role in supporting customers, monitoring vehicle tracking systems and ensuring incidents are managed effectively. You'll work closely with customers, installers, engineers, colleagues and external agencies to help resolve issues and deliver an excellent customer experience.

A typical day may involve responding to vehicle tracking alerts, speaking with customers by phone, assisting with theft and recovery cases, troubleshooting technical issues, supporting installers, managing support tickets, updating records and ensuring operational tasks are completed accurately.

Full training will be provided on our products, systems and processes, so previous experience within vehicle tracking or telematics is not required.

Key Responsibilities

Alert Monitoring & Incident Response

Monitor vehicle tracking alerts and assess potential security risks.
Contact customers to confirm the status and security of their vehicles.
Escalate suspected theft incidents in line with company procedures.
Support the coordination and administration of vehicle theft and recovery cases.
Liaise with police forces and other stakeholders when required.

Customer Support & Ticket Management

Handle customer enquiries professionally by phone and email.
Investigate and resolve issues raised through the company ticketing system.
Provide customers with advice, guidance and regular updates.
Ensure issues are resolved efficiently and customer expectations are met.
Maintain accurate records of customer interactions and actions taken.

Technical & Installer Support

Support installers and engineers with tracker commissioning and troubleshooting.
Assist with diagnosing and resolving issues remotely where possible.
Test devices and investigate reported tracking or connectivity issues.
Escalate complex technical issues to the appropriate teams when required.

Administration & Operational Support

Maintain accurate customer and vehicle records.
Ensure theft cases and operational activities are fully documented and up to date.
Respond to emails and internal enquiries in a timely manner.
Work collaboratively with other departments to ensure a high standard of service.
Support the day-to-day operation of a busy and dynamic Operations Team.

What We're Looking For

We're looking for someone who is organised, adaptable and enjoys working in a busy environment where priorities can change quickly.

The ideal candidate will be:

Confident and professional when communicating on the phone.
Calm and composed when working under pressure.
Highly organised with excellent attention to detail.
Able to manage multiple tasks and priorities effectively.
A proactive problem solver who enjoys investigating issues and finding solutions.
Customer-focused with a commitment to delivering excellent service.
Comfortable learning new systems, processes and technologies.
A positive team player who takes ownership of their work.

Skills & Experience

Previous experience in any of the following would be beneficial:

Customer service
Administration
Operations support
Helpdesk or ticket management
Technical support
Call handling environments

However, industry experience is not essential.

We are more interested in attitude, reliability, attention to detail, communication skills and a willingness to learn.

Full training will be provided.

Benefits

Competitive salary with progression opportunities.
34 hour working week
Four-Day Working Week
Overtime opportunities available.
Company pension.
On-site parking.
Company events.
Full training and ongoing support.
Genuine internal career progression opportunities.
Opportunity to join a growing and innovative technology business.

Apply Now

If you're confident, adaptable, enjoy problem-solving and thrive in a fast-paced environment where every day is different, we'd love to hear from you.

Join Global Telemetrics and become part of a team that helps protect vehicles, supports customers and plays an important role in recovering stolen assets worldwide

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Pay: £13.00-£14.50 per hour

Work Location: In person

Quick apply

Refine Your Search

operational support officer jobs in fleckney, lec

Operations Coordinator - Vehicle Tracking & Recovery - 4-Day Week, Afternoon / Evenings

Operational Support Officer

Operational Support Grade - HMP Stocken (Prison Support Role)

Field Officer - Electronic Monitoring

Exams Officer / Admin

Vaccination Support Officer

Commissioning Officer

PERM - Venue Security Officer

Senior Operational Leader - Corby

Security Officer

Repairs Officer

Tenant Liaison Officer/Maintenance Operative

Days Security Officer

Prison Support Officer - Operations

Area Support Officer

Administration Officer

Governance Officer (Pensions and Finance) (111745-0626)

ADT Technician

Senior Admin Officer

Compliance Officer - Trees and Landscapes

I want to receive the latest job alerts for operational support officer in fleckney, lec

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected