Resident advisor Work, Jobs (with Salaries)

Resident Advisor
Railway Housing Association —Darlington
- £29,919 a year
- Full-time
- Sick pay
Quick apply
14d
Resident Advisor (Fixed-Term Contract)
Fresh Student Living —London
- £26,400 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Life insurance
Quick apply
9d
Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Computer literacy
- English
- Typing
4d
Senior Healthy Lifestyle Advisor
ICE Creates —Reading
- £28,000 a year
- Weekend availability
- Hybrid work
- CRM software
- Supervising experience
- No degree
- Health & wellbeing programme
- Sick pay
Quick apply
7d
Associate Director, Senior Environmental and Social Advisor (Infrastructure)
European Bank for Reconstruction and Development —London
- English
- Organisational skills
- Communication skills
Senior Progress Advisor
Islington Council —Islington
- £51,228 - £54,360 a year
- Full-time
- Leadership
- Employee discount
4d
Resourcing Advisor
Care UK —Colchester
- Hybrid work
- Recruiting
Customer Transitions Advisor
Metropolitan Thames Valley —London
- £41,236 - £43,406 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
1d
Employee Relations Advisor
Portsmouth City Council —Portsmouth
- £39,151 - £42,838 a year
- Hybrid work
- Customer service
- Conflict management
- Human resources
1d
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
10d
Senior Event Health & Safety Advisor
HornerSalus Ltd —London
- Up to £55,000 a year
- Overtime
- English
- Bachelor's degree
- IT
- Flexitime
- Work from home
Quick apply
Data Protection Advisor
Peabody —Pitsea
- £37,102 a year
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
10d
Crisis Resilience Fund - Welfare Benefits and Energy Advisors (Trainees Considered)
Community Law Service (Northampton and County) —Wellingborough
- £24,779 - £28,962 a year
- Part-time
- Hybrid work
- Travel
- Annual leave
- Flexible schedule
Quick apply
11d
Wellbeing Advisor (Registered Nurse)
Extra Care —Birmingham
- £19.05 an hour
- Part-time
- Computer literacy
- Master's degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
22h
Cabinet Advisor
Newham Council —London
- £45,750 - £49,056 a year
- Full-time
- Communication skills
21h
Resident Advisor
Biscuit Factory —Belfast
- £26,277.50 a year
- Full-time
- Front desk
- Time management
- Life insurance
Quick apply
3d
Careers and Employment Advisor, 35 hours
Worcestershire County Council —Worcester
- £29,832 - £31,877 a year
- Full-time
- Hybrid work
- Annual leave
7d
Health Referral Advisor - Brio Leisure
Brio Leisure —Chester
- £17,560 a year
- Part-time
- Hybrid work
Quick apply
10d
Resident Experience Advisor - Part Time
iQ Student Accomodation —Oxford
- £13,750 - £27,500 a year
- Part-time
- Hotel
- Front desk
- Annual leave
4d
Operational Support Advisor
Southern Housing —Sittingbourne
- £31,726 a year
- Hybrid work
- Analysis skills
- Organisational skills
- In-person
- Annual leave
11d

I want to receive the latest job alerts for resident advisor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resident Advisor

Railway Housing Association
Darlington

Quick apply

Job details

Permanent | Full-time
£29,919 a year
14 days ago

Benefits

Company pension
Sick pay
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Client services
Customer support
Customer interaction

Full job description

We're looking for an enthusiastic, customer-focused Resident Advisor to join our Resident Hub Team. This is an opportunity to play a vital role in delivering outstanding services to our residents while making a genuine difference to people's lives every day.

As the first point of contact for residents, applicants, contractors and partners, you'll ensure every interaction is positive, professional and focused on finding the right solution.

No two days are the same. One moment you could be helping a resident report a repair, the next supporting someone through the process of applying for a home, responding to tenancy enquiries or providing advice and guidance over the phone, online or in person. You'll work across a range of services, helping residents access the support they need while ensuring enquiries are resolved quickly and efficiently.

Customer service is at the heart of this role. You'll be responsible for managing enquiries through a variety of channels, including telephone, email, social media, face-to-face contact and digital platforms. You'll take ownership of issues wherever possible, keeping residents informed and ensuring accurate records are maintained. You'll also support the delivery of repairs by diagnosing issues through effective questioning, arranging appropriate contractor appointments and helping us achieve excellent outcomes for residents.

We're looking for someone who genuinely enjoys helping people and takes pride in delivering excellent customer service. You'll be a confident communicator with strong listening and problem-solving skills, able to remain calm and professional when dealing with challenging situations. You'll be well organised, comfortable using IT systems and committed to maintaining accurate records and delivering high-quality outcomes.

Experience in customer service, contact centres, housing, repairs administration or a similar resident-facing environment would be beneficial. More importantly, we're looking for someone who shares our values, is passionate about creating great resident experiences and wants to contribute to an organisation that puts people at the heart of everything it does.

In return, you'll join a supportive and inclusive organisation with a strong social purpose and a proud history of serving communities. You'll have opportunities to learn, develop and grow your career while working with colleagues who are passionate about making a positive difference. If you're looking for a role where you can build relationships, solve problems and help people feel at home, we'd love to hear from you.

If you’re interested in joining our team and our mission to deliver exceptional services to residents, please send in your CV and a covering letter letting us know why you’re interested in joining us to [email protected] by Sunday 9 August 2026.

If you’d like to have a chat about the role, please email [email protected] and one of our colleagues will be in touch. The role description is available in the pack on our website www.railwayha.co.uk/about/-job-vacancies/

We’re excited to hear from you!

Job Types: Full-time, Permanent

Pay: £29,919.00 per year

Benefits:

Company pension
On-site parking
Sick pay

Application question(s):

• Have you got experience of working in a fast-paced customer service environment?
• Can you work collaboratively with colleagues to resolve problems?

Work Location: Hybrid remote in Darlington DL2 2GL

Quick apply

Refine Your Search

resident advisor jobs

Resident Advisor

Resident Advisor (Fixed-Term Contract)

Contact Centre Advisor

Senior Healthy Lifestyle Advisor

Associate Director, Senior Environmental and Social Advisor (Infrastructure)

Senior Progress Advisor

Resourcing Advisor

Customer Transitions Advisor

Employee Relations Advisor

Accommodation Advisor

Senior Event Health & Safety Advisor

Data Protection Advisor

Crisis Resilience Fund - Welfare Benefits and Energy Advisors (Trainees Considered)

Wellbeing Advisor (Registered Nurse)

Cabinet Advisor

Resident Advisor

Careers and Employment Advisor, 35 hours

Health Referral Advisor - Brio Leisure

Resident Experience Advisor - Part Time

Operational Support Advisor

I want to receive the latest job alerts for resident advisor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected