Customer experience coordinator Work, Jobs in Pentyrch, Crf (with Salaries)

Senior Resource Coordinator
Wilmington plc —Cardiff
- £32,200 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Recruiting
- Annual leave
- Employee discount
4d
Warehouse Operations Coordinator
Alam Dingin HVAC and Facilities Services —Caerphilly
- £2,300 - £2,500 a month
- Full-time
- Team management
- Warehouse experience
- Computer skills
Quick apply
17h
Office Coordinator
Confused.com —Cardiff
- Full-time
- Google Suite
- Administrative experience
- Continuous improvement
- Work from home
- Employee assistance programme
Quick apply
8d
Community Engagement Coordinator
Hafod —Treharris
- £31,000 a year
- Part-time
- Recruiting
- Communication skills
1d
Customer Data Research Co-Ordinator
Transport for Wales —Pontypridd
- Microsoft Powerpoint
- Presentation skills
- Analytics
14d
Lettings Administrator / Property Coordinator – Cardiff
Williamson & Co —Cardiff
- Part-time
- Customer service
- In-person
Quick apply
7d
Project Coordinator – Solar PV & Battery Installations | £30,000–£34,000
Green Energy Solar —Cardiff
- £30,000 - £34,000 a year
- Full-time
- Inventory control
- Administrative experience
- Travel
- Free parking
- Referral programme
Quick apply
5h
Learning & Development Coordinator / Cydlynydd Dysgu a Datblygu
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Continuous improvement
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
7d
Care Coordinator
Helping Hands —Clevedon
- £29,400 a year
- Supervising experience
- Recruiting
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
8d
Lettings Property Maintenance Coordinator
Connells Group —Cardiff
- Computer literacy
- Microsoft Office
- Communication skills
Quick apply
6d
Assistant Facilities Manager
CBRE —Cardiff
- Full-time
- Microsoft Office
- Administrative experience
- Contracts
Quality Coordinator
Brick Fabrication Ltd —Pontypool
- From £26,436.80 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Quality control
- Free parking
Quick apply
Data Management Coordinator
General Dynamics Land Systems UK —Pentrebach
- £34,400 - £43,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Compliance Administrator
Green Frog Connect Ltd —Weston-super-Mare
- £29,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Retrofit Material Co-ordinator
General Dynamics Land Systems UK —Pentrebach
- £31,200 - £39,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
Technical Services Assistant
Siderise Insulation —Maesteg
- From £25,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Project Manager - IMAC
Vista Retail Support —Cardiff
- £36,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
- Free parking
- Referral programme
Quick apply
14d
Regional Branch Manager
M Barnwell Services —Clevedon
- £35,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Scheme Support Officer
Pobl Group —Newport
- £25,877.80 a year
- Part-time
- Conflict management
1d
Capital Project Manager - Environment
Welsh Water —Newport
- £52,793 - £58,000 a year
- Analysis skills
- Continuous improvement
- Team management
6d

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customer experience coordinator jobs near pentyrch, crf

Senior Resource Coordinator

Wilmington plc -
Cardiff

Apply Now

Job details

Permanent | Full-time | Fixed term contract
£32,200 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Private medical insurance
Employee discount

Qualifications

CRM software
NEBOSH
Resource allocation planning
Continuous improvement
Recruiting
Cross-functional collaboration

Full job description

Company Outline:

Job Role: Senior Resource Coordinator - Training

Location: Hybrid / Cardiff (3 days per week in the office)

Salary: £32,200.00 per annum

Contract Type: Permanent, Full Time

What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why do we want you?

Astutis, part of Wilmington Plc, is looking for a highly organised and proactive Senior Resource Coordinator to become the central hub of our training operations.

Ready to be at the heart of a fast-growing training business?

As our Senior Training Coordinator, you'll orchestrate the scheduling and resourcing of training courses across the UK and beyond, ensuring everything runs smoothly from start to finish.

Partnering with colleagues across Operations, Sales, Technical and Client Success, you'll play a vital role in delivering exceptional learner experiences and driving business success.

Please note: To complete your application, you will be redirected to Wilmington plc’s career site.

At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked “apply”!

Job purpose, tasks and responsibilities:

You will be responsible for:

Plan and schedule public training courses up to 12 months in advance, ensuring capacity aligns with learner demand and business growth objectives.
Manage tutor scheduling and resource allocation across classroom and virtual courses, matching expertise, availability and commercial requirements.
Coordinate all course logistics, including venues, examinations, travel, accommodation and international visa arrangements.
Maintain accurate scheduling, resource and course data within CRM and operational systems to ensure seamless delivery.
Monitor course performance, bookings and delegate numbers, collaborating with Sales to maximise course viability and utilisation.
Work closely with Operations, Technical and Digital Learning teams to ensure courses, content and tutor preparation are delivered on time and to the highest standards.
Support tutor recruitment, onboarding and workforce planning to meet current and future training demands.
Build strong relationships with tutors, acting as a key point of contact and supporting performance, feedback and continuous improvement.
Identify opportunities to improve planning processes, operational efficiency and service delivery while ensuring compliance with KPIs and quality standards.
Represent the Resource Planning function in cross-functional initiatives and provide support during peak operational periods as part of a shared rota.

What's the Best Thing About This Role?

No two days are the same. This is a highly visible role where you'll be at the centre of Astutis' training operation, playing a key part in delivering courses across the UK and around the world.

You'll work closely with colleagues, expert tutors and clients, building strong relationships and making a real impact on both learner experience and business success. With the opportunity to influence planning, drive continuous improvement and help support our ambitious growth plans, this is a role where your contribution will truly matter.

If you love solving problems, balancing priorities and bringing people together to make things happen, you'll thrive here.

What's the Most Challenging Thing About This Role?

Training delivery is fast-paced and constantly evolving, so you'll need to be comfortable thinking on your feet. From managing multiple schedules and deadlines to navigating last-minute changes, you'll play a crucial role in keeping everything running smoothly.

The challenge lies in staying one step ahead, balancing competing priorities and finding solutions when plans change. For someone who enjoys variety, thrives under pressure and takes pride in delivering exceptional results, it's a challenge that's both exciting and rewarding.

Essential and desirable capabilities:

To be successful in this role, you must have:

Previous experience of logistics and / or resource management environment
Solid understanding, knowledge and experience of electronic diary management and CRM systems.
Experience working in a customer-led environment, leading service excellence.

To be successful in this role, it would be great if you have:

Previous experience working in a training company.
General understanding of relevant training certifications and governing bodies including NEBOSH and IOSH.

We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.

Before you go....:

About us

Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you’ll not only make a real difference for our customers, you’ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you're just starting out, returning to work after a break, or looking to take your next step, you’ll be doing work with meaning.

Join us and make a real difference. Click on “APPLY” today!

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Please note that this role may remain advertised until an offer of employment has been made.

#LI-Hybrid

Apply Now

Refine Your Search

customer experience coordinator jobs in pentyrch, crf

Senior Resource Coordinator

Warehouse Operations Coordinator

Office Coordinator

Community Engagement Coordinator

Customer Data Research Co-Ordinator

Lettings Administrator / Property Coordinator – Cardiff

Project Coordinator – Solar PV & Battery Installations | £30,000–£34,000

Learning & Development Coordinator / Cydlynydd Dysgu a Datblygu

Care Coordinator

Lettings Property Maintenance Coordinator

Assistant Facilities Manager

Quality Coordinator

Data Management Coordinator

Compliance Administrator

Retrofit Material Co-ordinator

Technical Services Assistant

Project Manager - IMAC

Regional Branch Manager

Scheme Support Officer

Capital Project Manager - Environment

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