Scheduling coordinator Work, Jobs in Milton Keynes, Eng (with Salaries)

Claims/Customer Experience Coordinator (Leak Detection)
BELFOR UK Ltd —Wellingborough
- £26,605.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
3d
Project Manager Services Coordinator
Vertiv —Bedford
- Microsoft Excel
- Maintenance
- Project management
Service & PPM Coordinator (Catering Equipment)
Arolite Limited —Wellingborough
- £30,000 a year
- Full-time
- Hybrid work
- Maintenance
- Microsoft Office
- IT
- Free parking
- Work from home
Quick apply
10d
Contract Coordinator
Keystone Building & Renovation —Northampton
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
6d
Service Coordinator
Mitie —Wellingborough
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Office Coordinator – Vehicle Sourcing & Sales
Dans action vehicles —Bicester
- £30,000 a year
- Overtime
- Sales
- Customer service
- Microsoft Office
Quick apply
5d
Client Scheduler / Administrator (3 month contract)
Kiwa —Dunstable
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
Quick apply
Logistics Coordinator
YSD Logistics Ltd —Northampton
- £12.71 - £13.00 an hour
- Full-time
- Analysis skills
- Data entry
- Typing
- Free parking
Quick apply
Sales Support Executive
Independent Substation Services Ltd —Aylesbury
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
6d
Qualified Dental Nurse/Treatment Care Co-Ordinator
MK Smiles Dental Practice —Milton Keynes
- £12.71 - £14.00 an hour
- Full-time
- Customer service
- Administrative experience
- Patient care
- Employee discount
Quick apply
4d
Health & Safety and HR Coordinator (Part-Time)
Golf2Golf ltd —Hemel Hempstead
- £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Paint Coordinator
Cadillac Formula 1® Team —Silverstone
- Full-time
- ERP systems
- Agile
- Annual leave
Quick apply
6d
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- HVAC
- Communication skills
- Sick pay
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Project Coordinator, (Milton Keynes)
KOMPAN —Milton Keynes
- Hybrid work
- Customer service
- English
- Microsoft Office
10d
Operations & Scheduling Coordinator
ULG Group LTD —St. Neots
- From £24,000 a year
- Full-time
- Microsoft Word
- Sales
- Customer service
- Free parking
Quick apply
3d
Kitchen Project Coordinator & Office Administrator
Kitchen Makeovers —Harpenden
- £40,000 - £50,000 a year
- Full-time
- Google Suite
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
14d
Coordinator, Sea Production
RWS Global —Milton Keynes
- Weekend availability
- Hospitality
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Facilities Coordinator
Catchyz Holdings Group Ltd —Northampton
- £2,700 - £33,000 a month
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
4d

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scheduling coordinator jobs near milton keynes, eng

Claims/Customer Experience Coordinator (Leak Detection)

BELFOR UK Ltd -
Wellingborough

Quick apply

Job details

Full-time
£26,605.80 a year
3 days ago

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

CUSTOMER EXPERIENCE COORDINATOR (LEAK DETECTION)

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. We want you to help us ensure that every touchpoint with BELFOR is engaging, efficient and effective

ROLE PURPOSE

BELFOR is seeking a skilled and customer focused Claims Handler to join our growing Leak Detection Department. This role is responsible for managing leak detection claims from initial instruction through to completion, ensuring an outstanding customer experience at every stage of the journey.

As the central point of contact for policyholders, insurers, clients, field technicians, and subcontractors, you will coordinate the administrative and operational aspects of Leak Detection claims, ensuring all activities are completed efficiently, accurately, and in accordance with client service level agreements (SLAs). You will play a key role in supporting customers through what can often be a stressful situation, providing clear communication, empathy, and professional claim management throughout the process.

KEY OUTCOMES & RESPONSIBILITIES

Manage Leak Detection claims from receipt of instruction through to job completion and claim closure.
Act as the primary point of contact for policyholders, insurers, loss adjusters, technicians, and internal stakeholders.
Maintain regular communication with customers throughout the claim lifecycle, providing updates, arranging appointments, and resolving queries.
Review new instructions and ensure claims are progressed within client and insurer service level agreements.
Coordinate Leak Detection appointments and allocate work to technicians based on location, availability, and job requirements.
Monitor claim progress and proactively identify and resolve any delays or issues.
Accurately maintain claim records, case notes, reports, and supporting documentation within internal and client management systems.
Liaise with insurance companies, loss adjusters, private clients, contractors, and internal departments to facilitate timely claim progression.
Review Leak Detection technician reports and ensure all required information has been obtained accurately before progressing claims to the next stage.
Ensure customers receive a consistently high standard of service, demonstrating empathy and professionalism throughout their claim journey.
Support achievement of departmental KPIs, service levels, and customer satisfaction targets.
Escalate complex or high-priority cases appropriately and provide timely updates to management.

SKILLS AND EXPERIENCE REQUIRED

Previous experience handling claims, insurance administration, customer service, scheduling, or a similar coordination role.
Experience managing customer interactions via telephone and email.
Strong understanding of customer service principles and the ability to handle sensitive conversations with empathy.
Experience working within process driven environments and meeting service level agreements.
Excellent organisational skills with the ability to manage multiple claims simultaneously.
GCSE Maths and English (or equivalent).

PREFFERED SKILLS & KNOWLEDGE

Previous experience within the insurance, property restoration, Leak Detection, or building repair sectors.
Knowledge of the property claims process and insurance industry practices.
Experience using claims management systems, scheduling software, or client portals.
Strong IT skills, including Microsoft Office applications and Excel.
Excellent verbal and written communication skills.
Strong attention to detail and accuracy when managing claim records.
Ability to prioritise workloads and adapt to changing business demands.
Problem-solving skills with a proactive approach to claim progression.
Ability to work effectively both independently and as part of a team.

WHAT SUCCESS LOOKS LIKE

The successful customer experience coordinator will deliver excellent customer outcomes by ensuring claims are managed efficiently, communication is proactive, and all stakeholders are kept informed throughout the process. They will take ownership of claims from instruction to completion, helping BELFOR maintain exceptional service standards and customer satisfaction while supporting the continued growth of our Leak Detection Department.

BENEFITS

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Pay: £26,605.80 per year

Work Location: In person

Quick apply

Refine Your Search

scheduling coordinator jobs in milton keynes, eng

Claims/Customer Experience Coordinator (Leak Detection)

Project Manager Services Coordinator

Service & PPM Coordinator (Catering Equipment)

Contract Coordinator

Service Coordinator

Office Coordinator – Vehicle Sourcing & Sales

Client Scheduler / Administrator (3 month contract)

Field Service Coordinator

Logistics Coordinator

Sales Support Executive

Qualified Dental Nurse/Treatment Care Co-Ordinator

Health & Safety and HR Coordinator (Part-Time)

Paint Coordinator

Service Operations Manager - Hemel

Scheduling Coordinator

Project Coordinator, (Milton Keynes)

Operations & Scheduling Coordinator

Kitchen Project Coordinator & Office Administrator

Coordinator, Sea Production

Facilities Coordinator

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