Customer care coordinator Work, Jobs in Watlington, Oxf (with Salaries)

Customer Services Co-ordinator
Eleanor Hospital Logistics —Oxford
- From £30,000 a year
- Weekend availability
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
Quick apply
7d
Contract - Customer Coordinator
Honda —Bracknell
- Monday to Friday
- Remote
- Organisational skills
- Work from home
Administrative Customer Bookings Coordinator
Drift Limits —Hemel Hempstead
- £26,500 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Quick apply
13d
Operations Coordinator
Bicester Motion —Bicester
- £28,000 - £30,000 a year
- Full-time
- Writing skills
- Databases
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Senior Coordinator
IQVIA —Reading
- Full-time
- Hybrid work
Client Support Coordinator
Wood —Reading
- Full-time
- Microsoft Office
- Administrative experience
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
Workflow Co-ordinator ( Operations)
GRM ENERGY LTD —Watford
- From £26,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
2d
Operations and Sales Coordinator
Abracadabra Leaflet Distribution —Winnersh
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Computer literacy
- Free parking
- Annual leave
Quick apply
4d
Sales Co-ordinator
SIG Roofing —Wokingham
- Sales
- Customer service
- IT
- Employee discount
Freight Operations Coordinator
500 Logistics Limited —Thatcham
- £30,000 - £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
Quick apply
Technical Coordinator
The Menu Partners —Bicester
- Up to £33,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
Sales Coordinator
Wiley —Oxford
- £25,353 - £31,384 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Coordinator
SWARCO Group —Hemel Hempstead
- Full-time
- Hybrid work
- Communication skills
1d
Office & Operations Coordinator
Shipleys Foodservice Ltd —Slough
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
10d
E-commerce & Marketing Coordinator
West London Bakeries Ltd. —Bourne End
- £16 - £18 an hour
- Part-time
- Social media management
- Organisational skills
- Computer skills
- Free parking
Quick apply
8d
Guest Services Coordinator
Peverel Court Care —Stone
- £13.05 - £13.30 an hour
- Full-time
- Organisational skills
- Guest services
- Communication skills
- Referral programme
Quick apply
Operations Support Coordinator (Admin Assistant)
Guide Dogs for the Blind Association —Reading
- £24,480 - £25,500 a year
Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
Quick apply
QA Coordinator (12 months fixed term contract)
Bio-Techne —Abingdon
- £34,400 - £55,120 a year
- Full-time
- English
- Bachelor's degree
- Business
- Employee stock purchase plan
10d

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customer care coordinator jobs near watlington, oxf

Customer Services Co-ordinator

Eleanor Hospital Logistics -
Oxford

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
7 days ago

Benefits

Free parking
Employee mentoring programme
Canteen
On-site parking

Qualifications

Computer literacy
Ticket management
Logistics
Internal department liaison
Microsoft Office Suite
Continuous improvement
Ticket management systems
Data entry
Organisational skills
Customer support
Customer interaction
Communication skills
Supply chain customer service

Full job description

Customer Services Coordinator Role Purpose

Please note: Visa sponsorship is not available for this role.

Eleanor Hospital Logistics is seeking a Customer Services Coordinator to support the Customer Services Support Centre (CSSC) across the Oxford Kitting & Carting (OKC) programme and wider surgical logistics operation.

The postholder will provide day-to-day operational support, acting as a key point of contact between theatres, clinical teams, CSSD, warehouse operations, transport providers and procurement teams. The role focuses on coordinating customer enquiries, resolving operational issues, supporting theatre readiness and ensuring the timely movement of surgical equipment, consumables and inventory.

Key ResponsibilitiesOperational Support

Support the daily operation of the Customer Services Support Centre (CSSC).
Coordinate communication between theatres, warehouse teams, CSSD, transport providers and procurement.
Assist with theatre scheduling activities, including changes, cancellations and emergency requests.
Monitor and escalate issues relating to consumables, implants, instrument trays and theatre readiness.
Support the movement and tracking of theatre carts, totes and inventory using operational systems.
Assist with business continuity and emergency operational procedures when required.

Customer Service

Respond to customer enquiries promptly and professionally.
Log, monitor and update customer requests using ticketing systems.
Escalate operational issues in line with agreed procedures.
Maintain accurate records of customer interactions and operational activities.
Support service performance by meeting response time and service level targets.

Systems & Inventory

Use inventory and tracking systems to monitor stock movements and product availability.
Assist with maintaining accurate inventory records and operational data.
Support stock reconciliations and report discrepancies where identified.
Ensure operational records are accurate and support audit and traceability requirements.

Compliance & Quality

Follow infection prevention, health and safety, security and operational procedures.
Comply with Standard Operating Procedures (SOPs) and NHS governance requirements.
Support operational testing, audits and continuous improvement activities.
Help maintain high standards of patient safety and service quality.

Communication

Build positive working relationships with clinical and operational teams.
Provide updates on customer enquiries, stock availability and operational issues.
Work collaboratively across departments to ensure efficient service delivery.

Person SpecificationEssential

Experience in customer service, administration or operational support.
Strong organisational and communication skills.
Ability to prioritise tasks and work in a fast-paced environment.
Good attention to detail and problem-solving skills.
Competent in using Microsoft Office and computer-based systems.

Desirable

Experience within the NHS, healthcare or logistics environment.
Knowledge of inventory management or tracking systems.
Experience supporting theatre, warehouse or clinical services.

Core Competencies

Customer focus
Communication skills
Organisation and coordination
Teamwork
Problem solving
Attention to detail
Digital systems competency
Adaptability

Operational Interfaces

The role will work closely with:

Theatre Teams
CSSD Teams
Warehouse Operations
Transport Teams
Procurement
Customer Services Support Centre (CSSC)
Clinical Support Teams
Suppliers

Key Performance Indicators

Customer enquiry response times
Ticket resolution within agreed timescales
Accuracy of inventory records
Timely escalation of operational issues
Customer satisfaction
Compliance with operational procedures
Data accuracy and system updates

Additional Requirements

Flexibility to work operational hours, including weekends and bank holidays where required.
Completion of mandatory NHS and company training.
Compliance with PPE, infection prevention and health and safety procedures.
Participation in continuous improvement and operational support activities.

Benefits

Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Pay: From £30,000.00 per year

Benefits:

Canteen
Employee mentoring programme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in watlington, oxf

Customer Services Co-ordinator

Contract - Customer Coordinator

Administrative Customer Bookings Coordinator

Operations Coordinator

Senior Coordinator

Client Support Coordinator

Customer Service and technical Support Co-ordinator

Workflow Co-ordinator ( Operations)

Operations and Sales Coordinator

Sales Co-ordinator

Freight Operations Coordinator

Technical Coordinator

Sales Coordinator

Service Coordinator

Office & Operations Coordinator

E-commerce & Marketing Coordinator

Guest Services Coordinator

Operations Support Coordinator (Admin Assistant)

Field Service Coordinator

QA Coordinator (12 months fixed term contract)

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