Distribution operations occupations Work, Jobs in Wethersfield, Ess (with Salaries)

Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
8d
Operations Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £54,923.98 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
7d
Transport Manager
Kinaxia Transport & Warehousing —Colchester
- £50,000 a year
- Full-time
- Management
- Employee assistance programme
- Employee discount
Quick apply
Equine Transport Operations & Client Manager
Fonture Equine Transport Ltd —Newmarket
- From £25,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Driving
- Negotiation
- Referral programme
Quick apply
1d
DLM | Operations Manager Nights | Bury St Edmunds | LTL | Replacement
XPO Logistics —Bury St. Edmunds
- £38,000 - £47,500 a year
- Night shift
- Management
- Communication skills
- Employee discount
Quick apply
Junior Export Operator
DCG Logistics —Chelmsford
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Data entry
- Referral programme
Quick apply
1d
Export Admin Team Supervisor
Sealey —Bury St. Edmunds
- Full-time
- Computer literacy
- Microsoft Office
- Supervising experience
- Free parking
- Employee discount
Quick apply
Manager in Transport
ALEEZAY LIMITED —Chelmsford
- £33,400 a year
- Full-time
- Analysis skills
- Supervising experience
- Organisational skills
- Free parking
Quick apply
20h
Freight Forwarder
Saffron Vantage —Witham
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Transport Planner
Kersey Freight Ltd —Hadleigh
- £28,000 - £35,000 a year
- Full-time
- Management
- Driving
- Organisational skills
Quick apply
10d
Customer Solutions Advisor
Rhenus SE & Co. KG —Maldon
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Employee assistance programme
1d

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Operations Manager

First Bus -
Chelmsford

Apply Now

Job details

Permanent | Full-time
£55,000 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Management
Customer service
Mentoring
Business coaching
Leadership
Negotiation

Full job description

About First Bus:

Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.

We have a fantastic opportunity for an Operations Manager to join our Chelmsford depot on a full time permanent basis.

Reporting to the General Manager the Operations Manager is accountable for all aspects of operational performance for the depot. As a champion of our customers, the successful candidate will build and maintain a customer centric culture.

You will support your team in delivering excellent customer experiences, while leading a governance agenda that support legislative and policy compliance.

Through your leadership, the Operations Manager will establish and develop and engaged, talented and high performing operations team, nurturing an innovative and continuous improvement culture.

Key Responsibilities

Ensure cost efficient delivery of a safe, punctual service
Dynamically analyse and manage information, systems and data both retrospectively and proactively to ensure continuous improvement of service performance.
Drive engagement with drivers, management team, and customers
Ensure collaboration between operational and engineering team members, fostering excellent working relationships between drivers and Supervisors to ensure a consistent customer experience
Manage Service delivery team across all assigned depots in accordance with FirstGroup policies, standard operating procedures and all relevant legislation
Deliver agreed plans and budgets, including established level of service and service quality.
Ensure staff planning at the depot meets the operating requirements of the business
Ensure an effective working relationship with recognised trade union representatives and officials
Manage and plan collision reduction and staff/passenger injury reduction
Manage and deliver agreed key performance indicators • To effectively manage the teams in all areas of people management; development, absence management and compliance
Ensure positive working relationships are maintained between operations, commercial and engineering functions
Liaise with external bodies to improve performance of lost miles and punctuality.
Ensure all cash handling procedures are followed
Act as the ‘Transport Manager’ for the company as defined by the Traffic Commissioner

Skills/Experience

Proven leadership skills are essential to provide strategic and day to day direction to your team and be an effective manager of collective relationships in a unionised environment
Strong influencing and negotiation skills
Excellent customer service focus
Team builder and driver of high-performance teams
Certificate of Professional Competence in Passenger Transport would be desirable.
A willingness to study for CPC is essential
passion for safety and driving to deliver a high performing safety behavioural culture
Budgetary and financial experience with a capability in logical system analysis to communicate results in formats comprehensible to all disciplines
Ability in endorsing commitment to set long/short-term objectives
Mentoring/coaching skills in the progression of the deliverables of the business
Self-reliant and straightforward communicator with skill sets to promote the customer facing business, in a positive light with the capacity to inspire in a structured and encouraging way
Aptitude to build and maintain stakeholder relations, indicative of a professional leader
Capacity to manage and commute between multi-site operations, providing cover when required

Salary - £55,000 plus up to 15% annual bonus

£4,000 Transport Manager supplement

Rewards

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support

We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
Cycle to work scheme
25 days' holiday + bank holidays
Pension scheme and chance to buy discounted First Group shares
Enhanced maternity / paternity pay
Flexible working

Equal Opportunities

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.

Apply Now

Refine Your Search

distribution operations occupations jobs in wethersfield, ess

Operations Manager

Operations Manager

Manager Service Delivery & Transport

Transport Manager

Equine Transport Operations & Client Manager

DLM | Operations Manager Nights | Bury St Edmunds | LTL | Replacement

Junior Export Operator

Export Admin Team Supervisor

Manager in Transport

Freight Forwarder

Transport Planner

Customer Solutions Advisor

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