Guest experience manager Work, Jobs in Hamilton, Slk (with Salaries)

Regional Manager, Pub Partners
Stonegate Group —Glasgow
- From £56,600 a year
- Full-time
- Remote
- Driving
- Conflict management
- Recruiting
- Annual leave
- Employee discount
Quick apply
6d
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Hotel
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Assistant General Manager
RES Events Limited —Glasgow
- Full-time
- Hospitality
- Bar
- Management
Quick apply
General Manager
Goals Football —Glasgow
- £34,250 a year
- Full-time
- Management
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
Everyman Media —Glasgow
- Full-time
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Hotel Operations Manager
JV Hotels & Resorts —Glasgow
- £51,600 - £70,800 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Life insurance
Quick apply
Guest Service Manager
Radisson Hotel Group —Glasgow
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
Quick apply
Assistant Manager
Mojito Hamilton —Hamilton
- £25,420 - £30,000 a year
- Weekend availability
- Bar
- Customer service
- Restaurant management
- Employee discount
Quick apply
3d
Duty Manager
Citation Wedding and Events —Glasgow
- Full-time
- Supervising experience
- In-person
- Training & development
- Health & wellbeing programme
- Employee assistance programme
Quick apply
2d
General Manager - Motherwell
KFC Scotland —Motherwell
- £38,000 - £42,000 a year
- Full-time
- Restaurant management
- Training & development
- Restaurant
- Employee discount
Assistant Manager
TRG Concessions Sanfords —Glasgow
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Restaurant management
- Leadership
- Employee discount
Quick apply
Guest Services Manager
Hotel Indigo Glasgow —Glasgow
- Nights as needed
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
5d
Pub Manager
Wetherspoon Papas —Uddingston
- Up to £45,000 a year
- Full-time
- Cooking
- Supervising experience
- Quality control
- Employee discount
- Flexible schedule
Quick apply
11d
Spa Manager
Kimpton —Glasgow
- Management
- Hotel
- Recruiting
- Annual leave
- Employee assistance programme
New Business Manager
The Travel Chapter —Glasgow
- Weekend availability
- Computer literacy
- Business development
- Travel
Quick apply
Senior General Manager
The Ivy Glasgow Brasserie —Glasgow
- Up to £70,000 a year
- Full-time
- Restaurant management
- English
- Mentoring
- Employee discount
Quick apply
Receptionist
HFD PAYROLL LIMITED —Bellshill
- £27,276.59 - £27,276.60 a year
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
5d
Duty Manager
AXM Club Glasgow —Glasgow
- Part-time
- Management
- Customer service
- Hotel
Quick apply
4d
Assistant Manager
TRG Concessions - Primo Volo Manager —Glasgow
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Restaurant management
- Leadership
- Employee discount
Quick apply
Assistant Manager
TRG Concessions - Caledonia Bar Glasgow Airport —Glasgow
- £35,617 - £38,987 a year
- Full-time
- Hospitality
- Restaurant management
- Leadership
- Employee discount
Quick apply

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Regional Manager, Pub Partners

Stonegate Group -
Glasgow

Quick apply

Job details

Full-time
From £56,600 a year
6 days ago

Benefits

Private dental insurance
Annual leave
Discounted or free food
Private medical insurance
Employee discount

Qualifications

Procurement
Change management
Driving
Conflict management
Data analytics
Recruiting
Relationship management
Operational strategy development
Negotiation

Full job description

Regional Manager - Publican Partners

Region: Scotland

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are looking for an experienced Regional Manager, covering the Scotland Region. You will support a number of publicans and their businesses within the Core L&T Division. The key objectives of this role are to produce and implement a quality, robust strategic plan for your region, which is designed to increase ‘whole pub profit’ for each pub, benefiting publican profitability and regional like for like income.

To achieve growth, it is essential to recruit and develop capable, well-funded publicans while maintaining high property standards across all leased and tenanted pubs. This commitment to quality supports excellent retailing and protects asset value. Continual enhancement of retailing standards is accomplished by offering business advice, facilitating regular reviews, and providing opportunities for skills development. Clear and compliant meeting minutes are produced for all business reviews, ensuring consistent standards and alignment with the Pubs Code.

The company upholds the legal and behavioural requirements of the Pubs Code, treating publicans fairly and supporting them in fulfilling their business plans and delivering high retail standards and customer experiences. Regular reviews of business performance help identify opportunities for improvement, with actionable plans created for both parties. A challenging but respectful approach is adopted towards publicans who do not fully exploit commercial opportunities, encouraging them to maximise their potential.

Effective collaboration with Pub Support Centre functions and key suppliers is maintained to achieve procurement objectives and operational goals, ensuring all partnerships contribute to the overall success of the business.

Skills & Experience:

** Must be able to drive and stay overnight as needed **

** Experienced Multi-Unit Leader with proven results **

Strong leadership aligned with company values
Proactive, self-motivated, and highly organised
Focuses on guest experience and sets high standards
Effective time and relationship management; influences and supports Publicans
Makes informed decisions using data analysis
Adapts well to change and leads others through transitions
Communicates confidently with strong negotiation skills
Handles conflicts and difficult conversations effectively
Demonstrates business acumen in delivering efficiencies
Committed to ongoing personal and professional growth

What makes Stonegate a great place to work?

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

We offer a competitive benefits package including:

25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
Bonus Scheme
Access to discounted Private Medical Insurance and Dental Insurance
Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate

You'll also receive Life Assurance with access to Help @ Hand, early access to your pay via Stream, and access to the Stonegate Xtra portal for a wide range of high street discounts. Additionally, we offer discounted David Lloyd membership and award-winning Learning & Development programmes to further your career. Plus, there are a variety of other benefits available to support you both inside and outside of work.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on [email protected].

Quick apply

Refine Your Search

guest experience manager jobs in hamilton, slk

Regional Manager, Pub Partners

Guest Services Manager

Assistant General Manager

General Manager

Assistant Manager

Hotel Operations Manager

Guest Service Manager

Assistant Manager

Duty Manager

General Manager - Motherwell

Assistant Manager

Guest Services Manager

Pub Manager

Spa Manager

New Business Manager

Senior General Manager

Receptionist

Duty Manager

Assistant Manager

Assistant Manager

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