Client services occupations Work, Jobs in Roker, Twr (with Salaries)

Customer Engagement Advisor
Eco Logic Partners —Newcastle upon Tyne
- £25,420.00 - £41,145.73 a year
- Full-time
- CRM software
- Spanish
- Analysis skills
- Free parking
- Employee discount
Quick apply
3d
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Customer Success Advisor
Daisy Education UK —Gateshead
- £25,000 - £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Presentation skills
Quick apply
9d
Customer Account Specialist
TT Electronics plc —Bedlington
- Full-time
- Data entry
- Annual leave
- Employee assistance programme
Aftersales Advisor
BCA —Newcastle upon Tyne
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Travel
- Communication skills
HelpPoint Administrator
Churchill Group —Gateshead
- £26,000 - £27,000 a year
- CRM software
- Computer literacy
- Administrative experience
- Employee discount
- Sick pay
Quick apply
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Customer Success Manager
Arctic Wolf —Newcastle upon Tyne
- £28,200 - £63,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
11d
Customer Service Executive
Essentra —Jarrow
- £24,800 a year
- Manufacturing
- Communication skills
- Annual leave
- Employee discount
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Client Services Specialist
WPS Advisory —Newcastle upon Tyne
- £27,420 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Maths
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Client Associate
Gallagher Benefit Services —Gateshead
- £39,500 - £77,000 a year
- Basic maths
- Organisational skills
- Communication skills
Customer Operations Executive
Pentland Brands —Sunderland
- Hybrid work
- Analysis skills
- Employee discount
- Flexible schedule
4d
Part Time Customer Experience Administrator
Bazaar Group —Cramlington
- Part-time
- Salesforce
- Financial services
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Client Partner
Seriös Group —Newcastle upon Tyne
- Up to £70,000 a year
- Hybrid work
- Sick pay
Quick apply
8d
Business Support Adviser
UMi Commercial Ltd (Trading as UMi) —Durham
- £27,000 a year
- Temporary
- Hybrid work
- Customer service
- Accounting
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
Onboarding Agent
Everything Managed Group —Newcastle upon Tyne
- £27,000 a year
- Full-time
- CRM software
- Communication skills
Quick apply
3d
Support Operational Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
Quick apply
4d
Account Manager
Restore PLC —Durham
- £28,000 a year
- Monday to Friday
- CRM software
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
10d

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client services occupations jobs near roker, twr

Customer Engagement Advisor

Eco Logic Partners
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£25,420.00 - £41,145.73 a year
3 days ago

Benefits

Free parking
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
CRM software
Spanish
Client engagement
Internal department liaison
Analysis skills
Customer renewal management
B2B
B2B sales
Organisational skills
Relationship management
Customer support
Customer interaction
Phone etiquette
Sales and customer service experience
Account management
Communication skills
Negotiation
Time management

Full job description

ob Specification – Customer Engagement Advisor

Location

Heworth, NE10

Job Type

Full-Time | Permanent

Salary

Competitive Basic Salary + Performance Bonus + Incentives

About the Role

We are looking for an enthusiastic and commercially focused

Customer Engagement Advisor to join our growing team. This is an exciting opportunity for someone who enjoys building long-term client relationships, delivering exceptional customer service, and identifying opportunities to add value.

As a Customer Engagement Advisor, you will manage an existing portfolio of B2B customers, ensuring they receive outstanding service while identifying opportunities to cross-sell additional utility solutions, including energy, water, and waste management services.

If you're target-driven, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you.

Key Responsibilities

Manage and develop a portfolio of existing B2B customer accounts.
Build strong, lasting relationships with clients through regular communication.
Identify opportunities to cross-sell and upsell utility services, including energy, water, and waste solutions.
Deliver an exceptional customer experience, achieving high levels of customer satisfaction and positive feedback.
Handle customer enquiries, renewals, and account reviews professionally and efficiently.
Work towards individual and team sales and customer engagement targets.
Maintain accurate customer records using CRM systems.
Collaborate with internal departments to ensure a seamless customer journey.
Stay informed about industry developments, products, and market trends.

Skills & Experience

Essential

Previous experience in account management, customer service, customer engagement, or sales.
Excellent communication and relationship-building skills.
Commercially aware with the ability to identify sales opportunities.
Strong organisational and time management skills.
Ability to work in a target-driven environment.
Proficient in Microsoft Office and CRM systems.

Desirable

Experience within the utilities, energy, telecoms, financial services, or contact centre sectors.
Previous B2B account management experience.
Experience working with customer satisfaction metrics or service quality targets.

Personal Attributes

Customer-focused with a passion for delivering exceptional service.
Positive, motivated, and results-driven.
Confident communicator with excellent listening skills.
Team player who thrives in a collaborative environment.
Resilient, proactive, and eager to learn.
Strong problem-solving and negotiation abilities.

What We Offer

Competitive basic salary.
Performance-related bonus scheme.
Monday to Friday working hours.
Ongoing training and professional development.
Supportive and collaborative working environment.
Career progression opportunities within a growing business.
Recognition and rewards for outstanding performance.

Why Join Us?

Join a dynamic team where your relationship-building skills, commercial mindset, and commitment to customer excellence will be recognised and rewarded. If you enjoy working with business clients, achieving targets, and making a real impact, this is the perfect opportunity to grow your career.

Pay: £25,420.00-£41,145.73 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking
Referral programme

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in roker, twr

Customer Engagement Advisor

Customer Success Manager

Customer Success Advisor

Customer Account Specialist

Aftersales Advisor

Customer Success Manager

HelpPoint Administrator

Customer Success Manager

Customer Success Manager

Customer Service Executive

Customer Success Manager -Full time - Permanent - Gateshead

Client Services Specialist

Client Associate

Customer Operations Executive

Part Time Customer Experience Administrator

Client Partner

Business Support Adviser

Onboarding Agent

Support Operational Specialist

Account Manager

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