Receptionist Work, Jobs in Great Yarmouth Nr30 (with Salaries)

Medical Receptionist
Lakenham Surgery —Norwich
- £12.86 an hour
- Part-time
- Front desk
- In-person
- Communication skills
- Annual leave
- Sick pay
Quick apply
13d
Meet and Greet Receptionist
Kingsley Healthcare —Lowestoft
- £13.45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Nursing home
- Employee assistance programme
- Employee discount
2d
Administrator
Pilgrims' Friend Society —North Walsham
- £29,120 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
14d
Receptionist
Inspiration Trust —Norwich
- £12,894 - £13,096 a year
- Part-time
- Computer literacy
- Administrative experience
- Maths
- Free parking
- Annual leave
13h
Receptionist
Cosmo Norwich —Norwich
- Part-time
- Organisational skills
- Front desk
- Restaurant experience
Quick apply
23h
Reception & Bookings Coordinator
Georgian Townhouse No.9 —Norwich
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Employee discount
Quick apply
5d
Receptionist
NHS Professionals —Norwich
- £12.92 an hour
- Temporary
- Administrative experience
- Data entry
- Front desk
Quick apply
2d
Legal Secretary
Mallory Pryce —Norwich
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Receptionist
The Elite Venue Selection —Norwich
- Weekend availability
- Hotel
- Front desk
- In-person
- Employee discount
- Referral programme
Quick apply
13d
Receptionist
Autotech Car Service Norwich —Norwich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Computer literacy
- Sick pay
Quick apply
1d
VacancyTitle: Receptionist
Together Dental —Norwich
- £12.80 - £13.80 an hour
- Temporary
- Hospitality
- Computer literacy
- Administrative experience
- Employee assistance programme
- Referral programme
Hotel Receptionist -part/full time
The Wroxham Hotel/Scarborough Hill Country Inn —Norwich
- From £13 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
Quick apply
Head Receptionist
Vets4Pets/Companion Care —Norwich
- £13.50 an hour
- Part-time
- Customer service
- Care experience
- Communication skills
- Employee discount
Business Administrator - Mayflower Court
Norse Group LTD —Norwich
- £28,704.72 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Paid training
- Referral programme
10d
VacancyTitle: Head Receptionist
Together Dental —Norwich
- £14.05 - £14.55 an hour
- Full-time
- Mentoring
- Recruiting
- Training & development
- Employee assistance programme
- Referral programme
Head Receptionist
Together Dental —Norwich
- £14.05 - £14.55 an hour
- Full-time
- Supervising experience
- Mentoring
- Recruiting
- Employee assistance programme
- Referral programme
Apprentice Receptionist / Administrator
Newmedica —Norwich
- £16,640 a year
- Full-time
- Computer literacy
- Microsoft Office
- Front desk
- Annual leave
Quick apply
10d
Night Receptionist
Dunston Hall Hotel, Spa & Golf Resort —Norwich
- £12.71 - £13.16 an hour
- Night shift
- Bar
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
6d

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Medical Receptionist

Lakenham Surgery
Norwich

Quick apply

Job details

Part-time | Fixed term contract | Zero hours contract
£12.86 an hour
13 days ago

Benefits

Annual leave
Company pension
Sick pay
On-site parking

Qualifications

Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GCSE
Infection prevention & control
Scanning
Patient service
Appointment booking and call handling
Medical reception and administration experience
Clinical audit participation
Risk management
Infection prevention and control standards
Hazard identification and control
Front desk
Cross-infection control
Patient record updating
Managing patient records
Communication skills

Full job description

Job summary

Lakenham Surgery is current seeking two additional Medical Receptionists to join our friendly and supportive practice team.

The successful applicants will need excellent interpersonal and communication skills and should be willing to upskill further as required. Would suit good team players who are able to provide support and help to colleagues to ensure that we provide the best possible care to our patients.

Summary of Responsibilities

Reception Duties

Deal with all general enquiries, explain procedures and make new and follow-up appointments
Work in accordance with the Practice Reception Care Navigation Protocol to book patients the most appropriate appointment or signpost them to the correct service, depending on an assessment of their individual needs
Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
Receive and make telephone calls as required and process messages received on-line.
Ensure messages are taken accurately and recorded and passed on appropriately to both clinical and non-clinical colleagues
Enter requests for home visits into the computer system, ensuring careful recording of all relevant details and referring to the Duty Doctor
Action repeat prescription requests and ensure that they are processed within 48 hours in line with Practice protocol
Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same
Enter patient information on to the computer as required
Provide patients with test results, directing them to the NHS App and supporting them with information on how to access and use this as required
Process incoming post accurately (received on paper and electronically) and scan into patients records, ensuring compliance with practice protocols relating to Prospective Access to Patient Records
Cover colleagues’ holiday and sick cover as required
Record actions taken in patient record where appropriate or in accordance with practice protocols
Any other administration duties as necessitated by the needs of the Practice

Working Pattern

Vacancy 1 – Initial Fixed Term 12 Month Contract but with Potential for Substantive Role after Fixed Term Period - 28 Hours per Week – Monday, Thursday & Friday

Vacancy 2 – Zero hours contract but with the expectation of availability of in excess of 20 hours work on a weekly basis - To support cover of sickness, annual leave and other absences

Confidentiality

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

In the performance of the duties outlined in this Job Description, the post-holders may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holders will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Practice Health & Safety Policy, to include

Using personal security systems within the workplace according to Practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified
Act as Chaperone when requested by a clinician and in accordance with the Chaperone policy.

Equality and Diversity

The post-holders will support the equality, diversity and rights of patients, carers and colleagues, to include

Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with the Practice policies and procedures, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development

The post-holders will participate in any training program implemented or required by the Practice as part of this employment, such training to include

Participation in an annual individual performance review, including taking responsibility for maintaining a record of their own personal and/or professional development
Taking responsibility for their own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Undertaking training in support of the responsibilities of the role and the requirements of the practice

Quality

The post-holders will strive to maintain quality within the Practice, and will

Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
Work effectively with individuals in other agencies to meet patients’ needs
Effectively manage own time, workload and resources

Communication

The post-holders should recognise the importance of effective communication within the team and will strive to

Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise people’s needs for alternative methods of communication and respond accordingly

Contribution to the Implementation of Services

The post-holders will

Apply Practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate

About us

We are a long-established surgery based just outside the centre of Norwich with approximately 8,600 patients. We aim to provide positive access to services and high standard of clinical care to our diverse patient population and are expanding our team to further support these objectives. We have an incredibly friendly and supportive team ethic and encourage a team approach in everything that we do. We use SystmOne and FootFall to support the delivery of clinical services.

Qualifications

Desirable

Educated to a good standard (minimum GCSE Level with Maths and English)

Experience

Essential

Prior experience of working in a Medical Receptionist role in general practice
Evidence of Right to Work in the UK

Other

Essential

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay: £12.86 per hour

Benefits:

Company pension
On-site parking
Sick pay

Experience:

Primary Care Medical Receptionist : 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in great yarmouth nr30

Medical Receptionist

Meet and Greet Receptionist

Administrator

Receptionist

Receptionist

Reception & Bookings Coordinator

Receptionist

Legal Secretary

Receptionist

Receptionist

VacancyTitle: Receptionist

Hotel Receptionist -part/full time

Head Receptionist

Business Administrator - Mayflower Court

VacancyTitle: Head Receptionist

Head Receptionist

Apprentice Receptionist / Administrator

Night Receptionist

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