Client services occupations Work, Jobs in Corsham, Wil (with Salaries)

After Sales Support Coordinator
MillerKnoll —Melksham
- Full-time
- Customer service
- Organisational skills
- Communication skills
4d
Customer Service Representative
Holcim —Swindon
- CRM software
- Sales
- Customer service
- Employee discount
6d
Protection Retentions Handler
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Bank Business Partner
Acacium Group —Bath
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
10d
Account Manager
Computershare —Bristol
- Full-time
- Customer service
- SQL
- Financial services
- Work from home
Customer Support Specialist
Industry Supplies Co —Bristol
- £28,000 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Work from home
- Employee discount
Quick apply
12d
Snr Customer Care & Resolutions Specialist
MillerKnoll —Melksham
- Full-time
- CRM software
- Customer service
- Organisational skills
4d
Key Account executive
TRADEBE —Swindon
- Up to £35,000 a year
- Microsoft Office
- Continuous improvement
- Travel
- Employee discount
11d
Customer Account Manager
Cleveland Cable Co Ltd —Bristol
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
4d
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
6d
Accountant - Client Services & Communications
Whittaker, Gregory & Co Ltd —Chipping Sodbury
- From £38,000 a year
- Full-time
- English
- In-person
Quick apply
17h
Client Services Administrator - 12 Month Fixed Term Contract
Ecosurety —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
4d
Partnerships & Client Care Coordinator
Stride Treglown —Bath
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
11d
Contract Coordinator
Arcus FM —Cirencester
- £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
4d
Client Relationship Partner
Acacium Group —Swindon
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
6d
Client Success Manager
Agora Labs —Bristol
- £24,681.34 - £30,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Communication skills
Quick apply
Client Relationship Executive
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
Quick apply
13d
Microtricity Customer Relationship Manager
Ecotricity —Stroud
- £30,000 a year
- Hybrid work
- Management
- Computer literacy
- Microsoft Office
- Employee discount
Contract Support
Lancer Scott —Bristol
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d

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client services occupations jobs near corsham, wil

After Sales Support Coordinator

MillerKnoll -
Melksham

Apply Now

Job details

Full-time
4 days ago

Qualifications

Sales support
Customer service
Organisational skills
Communication skills

Full job description

Why join us?

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

After Sales Support Coordinator

Melksham - SN12 6GN

Job summary

The wider Commercial Support team brings together a number of specialised functions under one service umbrella including Customer Care, Project Management, Design, Sales Support and Corporate Accounts Support. As a team we support and manage orders that move through the business from concept to completion. Through teamwork, synergies and knowledge-sharing our mission is to support and maximise the customer experience whilst dealing with Herman Miller.

As After Sales Support Coordinator, you are responsible for handling all service issues and warranty claims that are received from our dealers, clients and consumers. Demonstrating a customer focused, positive can-do attitude, you will work closely with our quality, operations and product teams to ensure that service issues and warranty claims are dealt with quickly and efficiently and within a 24-hour time frame.

As a brand ambassador, work closely with these clients to gain a full understanding and interpretation of their issues and claims and deliver a high quality and timely response ensuring that our service level agreement is met and ensuring customer retention.

In addition, you will work closely with our internal teams keying and managing orders for HM showrooms, exhibitions and staff purchases.

Specific responsibilities

Customer focused day to day management of the online Service Issue Form (SIF) ensuring our service level agreement is met. Going the extra mile to ensure a full understanding and interpretation of the issue from the client to deliver a high quality and timely response.
Empowered to make decisions on processing replacements without photos and as a goodwill if necessary
Working closely with our quality and operations teams to identify and resolve service issue and warranty claim trends. Are there recurring themes or issues?
Work closely with the Corporate Accounts team to ensure service issues for Corporate Account projects are resolved quickly
Become a product expert to ensure complete understanding of our product ranges to assist in the resolution of service issues and warranty claims.
Take full responsibility for the monthly reporting of SIF requests and ensure we are working towards an improvement in response and resolution time.
Oversee and manage the processing through to completion of HM showroom orders, exhibition orders and staff purchases.
Any other tasks that may be required in the Commercial Support team

Job holder requirements

Minimum 3 years’ experience in Customer Service
Innovative, critical thinking and problem-solving skills
The ability to work independently and in a team oriented, collaborative environment
The ability to effectively prioritise and execute tasks in a high-pressure environment
Good communication and organisational skills with a strong ability to influence and build relationships with colleagues, dealers and end clients.
Excellent attention to detail and levels of accuracy
Excellent customer service orientation

Company values

Leadership – leading by example

Purpose – energy and drive

Beliefs – integrity and trust

Design – problem solving

Connections – relationships

Growth – continuous improvement

Performance – achieve standards

Company requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999

Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].

Apply Now

Refine Your Search

client services occupations jobs in corsham, wil

After Sales Support Coordinator

Customer Service Representative

Protection Retentions Handler

Service Delivery Manager

Bank Business Partner

Account Manager

Customer Support Specialist

Snr Customer Care & Resolutions Specialist

Key Account executive

Customer Account Manager

Customer Experience Agent

Accountant - Client Services & Communications

Client Services Administrator - 12 Month Fixed Term Contract

Partnerships & Client Care Coordinator

Contract Coordinator

Client Relationship Partner

Client Success Manager

Client Relationship Executive

Microtricity Customer Relationship Manager

Contract Support

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