Line support engineer Work, Jobs in Langley Park, Dur (with Salaries)

VoIP & Network Infrastructure Engineer
LM Global Telecoms Ltd —Gateshead
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Project Coordinator
L3 Optics —Seaham
- Up to £40,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
13d
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- Training & development
- Communication skills
Quick apply
Support Contract Engineer (Document Control)
Express Engineering —Gateshead
- £28,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
7d
2nd Line Support Engineer - Night Shift
razorblue Careers —Stockton-on-Tees
- £31,500 - £38,500 a year
- Night shift
- Hybrid work
- Mentoring
- Communication skills
- Life insurance
- Referral programme
Quick apply
5d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
Electrical Maintenance Engineering Assessor
TDR Training Ltd. —Newcastle upon Tyne
- £35,000 - £49,500 a year
- Full-time
- Maintenance
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Infrastructure and Network Engineer
Waterstons —Durham
- £27,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance programme
- Sick pay
Production Engineer
OpenWorks Engineering —Prudhoe
- Full-time
- CAD
- Computer literacy
- Engineering
Quick apply
CAD Technician
PS Design & Engineering —Washington
- Full-time
- Hybrid work
- AutoCAD
- Employee assistance programme
Gas Engineer
believe housing —Bishop Auckland
- £39,037 a year
- Part-time
- Annual leave
Logistics Engineer
Atlas Copco Group —Washington
- Data analysis skills
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
6d
HVAC Engineer
CBRE —Gateshead
- Weekend availability
- Maintenance
- HVAC
- Mechanical knowledge
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Gateshead
- Full-time
- Computer Science
- Up to 50% travel
- Java
Distribution Specialist (North England)
Axalta Coat. Sys. UK —Darlington
- English
- Presentation skills
- Bachelor's degree
Quick apply
Electrician (Contracting Division)
EPPH —Durham
- Driving
Account Manager - North East or North Yorkshire
HSL Compliance Limited —Durham
- CRM software
- Supervising experience
- Team management
- Annual leave
- Sick pay
Quick apply
13d
Electrical and Instrumentation Technician
DNV —Ferryhill
- Full-time
- Hybrid work
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
Safety & Security Engineer
North —Washington
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
RF Payload Engineer
Lockheed Martin Corporation —Newcastle upon Tyne
- £93,000 - £116,000 a year
- Full-time
- University
- Employee assistance programme
- Employee discount

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line support engineer jobs near langley park, dur

VoIP & Network Infrastructure Engineer

LM Global Telecoms Ltd
Gateshead

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Benefits

Free parking
Annual leave
Company pension

Qualifications

Technical troubleshooting
Network installation
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Ticket management
CSCS
Network cabling installation
Network infrastructure
Safe working at height
VoIP
Equipment installation and commissioning
Network support
Data cabling installation
Telecommunication
Customer support
Customer interaction
Fault diagnosis and repair
Project leadership
Communication skills
Help desk

Full job description

Overview

We're looking for an experienced VoIP and Network Infrastructure Engineer to join our technical team in a role that spans both site work and remote support. Day to day you'll either be out on a customer sites installing and configuring telephony and connectivity, or you'll spend time in the office on the service desk handling support, working tickets through to resolution, and, leading customer projects from handover to sign-off.

The right person is as comfortable diagnosing a call-quality issue over the phone as they are terminating cabling on site. You'll need solid technical knowledge, a genuinely helpful manner and can do attitude with customers, and the ability to manage your own workload and keep your records accurate as you go.

Regular travel is required, including occasional overnight stays which can be anywhere in the UK

Key Responsibilities

VoIP & Network Engineering

Install, configure, and maintain VoIP telephone systems and hosted telephony platforms
Diagnose and resolve VoIP, network, and connectivity faults.
Complete customer installations, moves, adds, and changes (MACs).
Configure routers, and network infrastructure equipment.
Support internet connectivity services including leased lines, broadband, and failover solutions.
Perform system upgrades, migrations, and hardware replacements.
Produce accurate installation and fault resolution documentation.

Structured Cabling

Install and terminate Cat5e, Cat6, Cat6a, Fibre optic would be good but not essential
Carry out testing and certification of structured cabling installations.
Deliver projects ranging from single cable runs through to large-scale cabling deployments.
Ensure all cabling work is completed to industry standards and customer specifications.

Site Work & Customer Support

Attend customer sites to diagnose and resolve technical issues.
Provide exceptional customer service and technical advice at all times
Liaise with customers, suppliers, and internal teams to ensure successful project delivery within an acceptable time frame.
Work safely and professionally in commercial, industrial, and the occasional construction environment.
Participate in out-of-hours work where required.
Provide first and second line remote support, helping customers resolve issues by phone as well as on site.
Act as project lead on some customer installations, seeing the work through from sales handover to completion.

Essential Requirements

Strong understanding of VoIP technologies, SIP trunking, and hosted telephony platforms.
Experience installing and troubleshooting network switches and general equipment.
Proven structured cabling experience, including installation, termination, and testing.
Experience working with switches, routers, firewalls, and wireless networking equipment.
Experience providing remote or helpdesk-based support and working tickets to SLA.
Ability to work at height using ladders, access equipment, or elevated work platforms
Full Clean UK driving licence.
Willingness to travel throughout the UK and stay away from home when required.
Strong fault-finding and problem-solving skills.
Excellent communication and customer-facing skills.
Willingness to undergo DBS and background checks
Ability to work independently and as part of a growing team.

Desirable Qualifications & Experience

Manufacturer certifications, (Gamma, Cisco, Draytek, Ubiquiti, Yealink, Microsoft Teams Voice, etc.).
ECS/CSCS Card.
IPAF Certification.
PASMA Certification.
Fibre optic installation and testing experience.
Cisco Broadsoft
Wildix
3CX

What We Offer

Competitive salary based on experience.
33 days' annual leave (including bank holidays).
Ongoing training and certification opportunities.
Opportunity to work on a wide variety of telecoms and infrastructure projects.

Person Specification

The ideal candidate will be a reliable, customer-focused engineer who takes pride in delivering high-quality installations and support services. You will be confident working in challenging environments, capable of managing your own workload, and committed to maintaining the highest standards of safety and workmanship at all times and above all always put the customer first.

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Free parking

Work Location: Hybrid remote in Gateshead NE11 0SH

Quick apply

Refine Your Search

line support engineer jobs in langley park, dur

VoIP & Network Infrastructure Engineer

Project Coordinator

2nd Line Support Technician

Support Contract Engineer (Document Control)

2nd Line Support Engineer - Night Shift

3rd Line Network Support Engineer

Electrical Maintenance Engineering Assessor

Infrastructure and Network Engineer

Production Engineer

CAD Technician

Gas Engineer

Logistics Engineer

HVAC Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Distribution Specialist (North England)

Electrician (Contracting Division)

Account Manager - North East or North Yorkshire

Electrical and Instrumentation Technician

Safety & Security Engineer

RF Payload Engineer

I want to receive the latest job alerts for line support engineer in langley park, dur

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