It support Work, Jobs in Thrupp, Gls (with Salaries)

1st Line IT Admin Support
ProCook —Haresfield
- Up to £30,000 a year
- Full-time
- Free parking
- Annual leave
Quick apply
4d
IT Support Engineer
GBE Converge —Gloucester
- Up to £30,000 a year
- Weekend availability
- Up to 50% travel
- English
- Travel
- Free parking
- Life insurance
Quick apply
2d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Continuous improvement
- Travel
- Mentoring
- Referral programme
Quick apply
Internal IT Specialist
Avantis Education Inc —Gloucester
- £34,000 - £36,000 a year
- Full-time
- Microsoft Word
- Azure
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- SharePoint
- Referral programme
Quick apply
1st Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Communication skills
ICT Service Desk Technician
HFT —Bristol
- £26,747.82 a year
- Full-time
- Communication skills
Quick apply
3d
Data Centre Technician, Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Travel
- Mentoring
3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
Technical Support Engineer Level II/III – Technology Services (Gloucester)
Neilson Financial Services —Gloucester
- Hybrid work
- Continuous improvement
- SharePoint
- Financial services
- Employee assistance programme
- Employee discount
Quick apply
IT Triage Technician
Burges Salmon —Bristol
11d
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Swindon
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
IT and Technical Support Technician
Ingenia Ltd —Bristol
- £30,000 - £35,000 a year
- Full-time
- Research
- In-person
- Free parking
Quick apply
IT Service Desk Apprentice
QA Apprenticeships —Swindon
- £18,000 a year
- 12 hour shift
- SharePoint
- Communication skills
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
Network Support Technician
Selnet Optima Networks Ltd. —Bristol
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- No degree
Quick apply
Level 1 Help Desk Engineer
ClearskyIT —Melksham
- £25,000 - £28,000 a year
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Bereavement leave
Quick apply
8d
IT Technician
Cheltenham Ladies' College —Cheltenham
- £25,949 - £29,644 a year
- Call to connect
Quick apply
Senior On-site IT Support Technician
Magnera Corporation —Lydney
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
7d

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1st Line IT Admin Support

ProCook -
Haresfield

Quick apply

Job details

Temp to perm | Full-time
Up to £30,000 a year
4 days ago

Benefits

Free parking
On-site gym
Annual leave
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Incident queue management
User account provisioning
Ticket management
User account management
Onboarding coordination
IT permissions management
Customer support
Microsoft Dynamics 365 Business Central
Help desk
Mobile devices
Identity & access management

Full job description

We are looking for a 1st Line IT Admin Support to join our IT team on an initial 3 months fix term contract. You will provide first-line IT administrative support, triage service desk tickets, and manage colleague onboarding and offboarding activities while ensuring a positive user experience and timely resolution of routine IT requests.

This is a full-time role, requiring 37.5 hours per week, working in our Gloucester office, on a 3 months fix term contract basis with the possibility of potentially becoming permanent.

Requirements

Key Responsibilities

Service Desk & Ticket Management

Monitor and triage incoming IT support tickets.
Resolve basic first-line technical queries.
Escalate complex issues to the appropriate IT specialists.
Track ticket progress and ensure users receive regular updates.
Maintain accurate service desk records.

Joiners, Movers & Leavers

Coordinate IT onboarding for new starters.
Support Microsoft 365 administration, including user management, licensing and mailbox administration
Set up laptops, peripherals and mobile devices.
Ensure all system access is provisioned before start dates.
Manage offboarding activities, including account deactivation and equipment recovery.
Support internal role changes and access amendments.

User Account Administration

Create and amend user accounts across business systems.
Reset passwords and support account lockout requests.
Manage distribution lists and shared mailboxes.
Maintain user permissions in line with company processes.

General IT Administration

Maintain IT asset registers.
Record hardware allocation and returns.
Assist with software licensing administration.
Coordinate equipment deliveries and collections.
Produce basic reporting on ticket volumes and service levels.
Follow IT security policies and procedures.

Colleague Support

Answer routine IT queries via Ticket and Telephone.
Provide guidance on common applications and systems.
Assist colleagues with Microsoft 365 issues.
Support meeting room and conferencing technology where required.
Deliver a professional and customer-focused support experience.

Ideal Candidate

Previous Service Desk or IT Administration experience.
Strong customer service skills.
Good knowledge of Microsoft 365.
Organised and detail-oriented.
Able to manage multiple priorities.
Comfortable working independently with clear escalation routes.
BC (Business Central) knowledge/skills desirable but not mandatory.

Benefits

Salary is up to £30,000/annum pro-rata depending on experience and skills

️ Free parking on-site
Free gym access on-site
- Unlimited coffee and tea throughout the day
Free fresh fruit and cake daily
Subsidised meals - breakfast and lunch
Opportunity to work with a passionate team
Generous colleague discount - 40% off to spend in store or online
Employee Assistance Programme
Friends and Family Referral Scheme
️33 Days Annual Leave (including bank holidays) pro-rata
️ B Corp certified company committed to ethical practices and sustainability
A company recognised as a Great Place to Work for 5 consecutive years
Disability Confident Leader

We Welcome Everyone

At ProCook we are committed to diversity and inclusion, and we welcome applications from people of all abilities.
If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.

About ProCook’s Sustainability Commitment:

At ProCook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.

Quick apply

Refine Your Search

it support jobs in thrupp, gls

1st Line IT Admin Support

IT Support Engineer

2nd Line IT Support Engineer

Internal IT Specialist

1st Line IT Support Engineer

1st Line IT Support Technician

ICT Service Desk Technician

Data Centre Technician, Operations, IT, & Support Engineering

3rd Line ICT Support Technician

2nd Line IT Support Technician

Technical Support Engineer Level II/III – Technology Services (Gloucester)

IT Triage Technician

Data Center Technician , Operations, IT, & Support Engineering

IT and Technical Support Technician

IT Service Desk Apprentice

Support Analyst

Network Support Technician

Level 1 Help Desk Engineer

IT Technician

Senior On-site IT Support Technician

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