Administrative and operations assistant Work, Jobs in Preston, Lan (with Salaries)

Customer Service Advisor
MCR Property Group Ltd —Preston
- £14 an hour
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
2h
EXECUTIVE OFFICE COORDINATOR
TOYLAND —Preston
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee discount
Quick apply
10d
Executive Assistant to CEO
Grafton Ecommerce Limited —Preston
- From £24,420 a year
- Part-time
- Google Suite
- Computer literacy
- Research
- Free parking
- Store discount
Quick apply
Administator
Sector Security Services Ltd —Preston
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Accounts Assistant
Lithia —Preston
- Microsoft Excel
- Microsoft Office
- Accounting
- Annual leave
- Employee discount
Operations Assistant
Chiptech International —Lancaster
- £26,730 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
9d
ADMIN ASSISTANT
Baker & Coleman Solicitors —Blackburn
- £6 - £10 an hour
- Microsoft Word
- Microsoft Outlook
- Accounting
Quick apply
6d
Finance Assistant
Black Box Security Alarms System Ltd —Chorley
- £13 - £14 an hour
- Part-time
- Microsoft Excel
- Sales
- Administrative experience
Quick apply
7d
Senior Administrative Officer - Public Protection
HM Prison & Probation Service —Blackburn
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
- Annual leave
- Employee discount
8d
Retail Assistant (Opticians)
Boots —Lancaster
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
7d
Executive Assistant – Store Operations
Ready Steady Store Ltd —Manchester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- QuickBooks
- Free parking
- Health & wellbeing programme
Quick apply
2d
Assistant Team Leader: Exams
Preston College —Fulwood
- £27,387 - £29,052 a year
- Full-time
- Administrative experience
- Free parking
- Annual leave
Purchasing Assistant
Lovania Nurseries Ltd —Preston
- From £13.75 an hour
- Full-time
- Computer literacy
- ERP systems
- Administrative experience
- Free parking
Quick apply
2d
Operations Administrator/Assistant
Architectural Engineering Limited —Skelmersdale
- From £1 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Data entry
Quick apply
2d
Part Time Office and Warehouse Assistant (20-25 Hours Per Week)
AAL LTD —Ormskirk
- From £12.71 an hour
- Part-time
- Hybrid work
- Computer literacy
- Data entry
- Warehouse experience
Quick apply
Accounts Assistant (Retail)
IM Group Services Limited —Blackburn
- £35,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
Quick apply
Executive Assistant
RDX INC LTD —Bury
- £31,300 a year
- Full-time
- ERP systems
- Microsoft Office
- Administrative experience
Quick apply
1d
HLTA
Lancashire County Council —Seven Stars
- £32,061 - £36,363 a year
- Full-time
- Microsoft Word
- Administrative experience
- Experience working with children
8d
Assistant Accountant
Heathcote and Co —Manchester
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Operations Administrator
Car & Commercial Solutions Ltd —St Helens
- From £8 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
8d

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Customer Service Advisor

MCR Property Group Ltd -
Preston

Quick apply

Job details

Permanent
£14 an hour
2 hours ago

Qualifications

Hospitality
Customer communication
Client engagement
Stakeholder liaison
UK GDPR
Administrative support experience
Microsoft Office Suite
Complaint handling
Microsoft Office
Administrative experience
Client services
Data entry
Organisational skills
Front desk
Customer interaction
Document management
Communication skills
Property management

Full job description

Customer Service Assistant

Location: Preston
Employment Type: Full-time

About Flow Student

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities. With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comfort, community, and convenience.

Operating across locations including Preston, Liverpool, Sheffield, Coventry, Nottingham, and Sunderland, Flow Student is investing in its growing portfolio to create vibrant communities where students can feel at home throughout their university journey.

Our aim is simple: to provide students with more than just a room, creating welcoming environments where they can live, study, socialise, and thrive.

About the Role

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site.

As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-focused service while supporting the smooth day-to-day operation of the building.

You will play an important role in creating a positive student community by building strong relationships with residents, supporting engagement activities, managing enquiries, and ensuring students receive the highest level of service throughout their stay.

The role will also involve supporting administrative processes, maintaining accurate records, assisting with rental management systems, supporting arrears management, and ensuring compliance with company procedures.

Key Responsibilities

Act as the first point of contact for students, providing a welcoming and professional customer service experience

Respond to resident enquiries, requests, and complaints promptly, ensuring issues are resolved effectively or escalated appropriately

Build positive relationships with students to improve satisfaction, encourage re-bookings, and create a strong sense of community

Support arrivals, departures, room inspections, and key student accommodation processes

Maintain accurate student records and update information within internal systems

Complete administrative tasks including reporting, correspondence, and document management

Support rent collection activity, including monitoring accounts, assisting with arrears communications, and liaising with guarantors where required

Support the delivery of resident engagement activities, events, and community initiatives

Promote a safe, inclusive, and positive living environment for all residents

Identify and appropriately escalate safeguarding, welfare, health and safety, or compliance concerns

Support audits, inspections, and compliance checks to ensure site standards are maintained

Ensure all activities are completed in line with GDPR and company policies

Requirements

Previous experience within a customer service, administration, hospitality, residential, or similar customer-facing environment

Excellent communication and interpersonal skills with the ability to build strong relationships

A professional, approachable, and empathetic approach when supporting residents

Strong organisational skills with the ability to manage multiple priorities effectively

Good IT skills with confidence using systems, databases, and Microsoft Office applications

Ability to handle sensitive situations with professionalism and discretion

Experience within PBSA, student accommodation, property management, or hospitality is desirable but not essential

Experience supporting rent, payments, arrears, or administrative processes would be advantageous

What Success Looks Like

Success in this role will be measured through delivering excellent customer service, maintaining accurate administration, supporting strong resident satisfaction, contributing to a positive student community, and helping ensure the Preston site operates efficiently and effectively.

Quick apply

Refine Your Search

administrative and operations assistant jobs in preston, lan

Customer Service Advisor

EXECUTIVE OFFICE COORDINATOR

Executive Assistant to CEO

Administator

Accounts Assistant

Operations Assistant

ADMIN ASSISTANT

Finance Assistant

Senior Administrative Officer - Public Protection

Retail Assistant (Opticians)

Executive Assistant – Store Operations

Assistant Team Leader: Exams

Purchasing Assistant

Operations Administrator/Assistant

Part Time Office and Warehouse Assistant (20-25 Hours Per Week)

Accounts Assistant (Retail)

Executive Assistant

HLTA

Assistant Accountant

Operations Administrator

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