Service engineer Work, Jobs in Newtownabbey, Ant (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
3d
Service Engineer (Coffee Machines)
Field Service Solutions —Belfast
- £38,000 - £42,000 a year
- Overtime
- Up to 50% travel
- Customer service
- Maintenance
- Life insurance
Quick apply
3d
Mechanic/Fitter
M Large Tree Services Ltd —Newtownabbey
- Up to £45,000 a year
- Overtime
- Welding
- In-person
- Mechanical knowledge
Quick apply
12d
Field Service Engineer (based in Belfast area)
Shredding Machinery Solutions Ltd —Belfast
- £36,000 - £40,000 a year
- Overtime
- Hybrid work
- Customer service
- Maintenance
- English
Quick apply
10d
Maintenance Technician
Johnsons Belfast —Belfast
- £35,000 - £41,000 a year
- Full-time
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
9d
RME Mechatronics Apprentice - Northern Ireland Locations 2026 - Fixed Term Contract
Amazon UK Services Ltd. - A10 —Belfast
- Weekend availability
- Engineering
- Maintenance
- Continuous improvement
EPOS Field Service Engineer
TXP Talent —Belfast
- £30,000 a year
- Weekend availability
- Customer service
- Driving
- POS
- Annual leave
Quick apply
9d
Product Engineer
Brett Martin —Newtownabbey
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
- Free parking
- Annual leave
Quick apply
Gas Service Engineer
North Down Boilers Ltd —Bangor
- £36,400 a year
- Full-time
- Carpentry
- Schematics
- Basic maths
Quick apply
2d
Aircraft Inspector
Babcock International —Belfast
- £34,911.69 a year
- Full-time
- Computer literacy
- Maintenance
- IT
- Annual leave
Electrical Project Engineer
Secure Power Systems and Engineering Ltd —Belfast
- £2,900 - £3,200 a month
- Full-time
- Continuous improvement
- No degree
- Organisational skills
Quick apply
Senior Electrical Design Engineer
Delap & Waller —Antrim
- Full-time
- Hybrid work
- Schematics
- Engineering
- System design
- Free parking
- Health & wellbeing programme
Quick apply
Telematics Support Advisor
Motia —Antrim
- £26,875 a year
- Full-time
- CRM software
- Free parking
- Annual leave
Quick apply
Assistant Engineer
AtkinsRéalis —Belfast
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Engineering
Maintenance Planning Coordinator
10–12 Corporation Square, Belfast BT1 3AJ, County Antrim —Belfast
- £28,000 - £40,000 a year
- Full-time
- Engineering
- Maintenance
- Continuous improvement
Quick apply
2d
Service Engineer
UCC Coffee UK & Ireland Ltd —Belfast
- £33,000 a year
- Full-time
- Customer service
- Electrical experience
Quick apply
9d
VacancyTitle: Project Engineer - Wastewater
Nicholas O'Dwyer —Belfast
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Mentoring
- Annual leave
- Employee assistance programme
Field Service Engineer/Inspector
WHScott & Son —Belfast
- Full-time
- Computer literacy
- Maintenance
- Mentoring
Quick apply
Heating Installer
Equans —Belfast
- Full-time
- Schematics
- Customer service
- Annual leave
- Employee assistance programme
Gas Engineer
Equans —Belfast
- £36,000 a year
- Full-time
- Continuous improvement
- Plumbing
- Annual leave
- Employee assistance programme

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
3 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service engineer jobs in newtownabbey, ant

Technical Support Engineer

Service Engineer (Coffee Machines)

Mechanic/Fitter

Field Service Engineer (based in Belfast area)

Maintenance Technician

RME Mechatronics Apprentice - Northern Ireland Locations 2026 - Fixed Term Contract

EPOS Field Service Engineer

Product Engineer

Gas Service Engineer

Aircraft Inspector

Electrical Project Engineer

Senior Electrical Design Engineer

Telematics Support Advisor

Assistant Engineer

Maintenance Planning Coordinator

Service Engineer

VacancyTitle: Project Engineer - Wastewater

Field Service Engineer/Inspector

Heating Installer

Gas Engineer

I want to receive the latest job alerts for service engineer in newtownabbey, ant

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