Banking relationship manager Work, Jobs in Erdington, Wmd (with Salaries)

Client Relationship Manager
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Leadership
11d
Property Manager
Student Castle Property Management Services Ltd —Birmingham
- From £39,000 a year
- Full-time
- Management
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
3d
Associate Relationship Manager, Mid Markets - Midlands
Lloyds Banking Group —Birmingham
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Banking
11d
Client Relationship Manager (Full Time, 37.5 hours per week)
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Leadership
- Annual leave
Quick apply
11d
Regional Lead - Direct Relationship Management - Midlands
Allica Bank —Birmingham
- Full-time
- Hybrid work
- Customer service
- Business development
- Team management
General Manager
Gamefinity —Leamington Spa
- £26,178.85 - £29,000.00 a year
- Weekend availability
- Business development
- Organisational skills
- In-person
- Employee discount
Quick apply
12d
Product and Proposition Manager
Barclays —Birmingham
- Hybrid work
- Data analysis skills
- Communication skills
- Banking
Banking Representative - Birmingham/Solihull
Metro Bank PLC —Birmingham
- £26,230 a year
- Full-time
- Computer skills
- Banking
Director, Wealth Manager
Royal Bank of Canada —Birmingham
- Full-time
- Business development
- Team management
- Financial services
1d
Senior Manager, Banking, Finance Strategy
Deloitte —Birmingham
- Hybrid work
- Business development
- No degree
- AI
Retail Bureau Manager
Eurochange —Birmingham
- £13.80 an hour
- Part-time
- Organisational skills
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
1d
Commercial Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Negotiation
- Employee discount
Relationship Director | S3 | Corporate Clients | Birmingham
A01 Santander UK plc —Birmingham
- £67,898 - £101,846 a year
- Full-time
- Hybrid work
- Spanish
- English
- Business development
3d
Senior Account Manager
Close Brothers —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Financial services
Portfolio Manager
Close Brothers —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Banking
- Time management
Rent Officer
Redditch Borough Council —Redditch
- £32,061 - £35,412 a year
- Call to connect
- Organisational skills
- Communication skills
- Banking
- Annual leave
3d
Reward Lead
BNP Paribas —Solihull
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee discount
Financial Crime Operations Quality Control Specialist
Deutsche Bank —Birmingham
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Quality control
- Employee discount
Corporate Planning & Management, Global Procurement - EMEA Travel Manager, Vice President, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Communication skills
- Employee assistance programme
National Account Manager
Bestway Group —Coventry
- Full-time
- Presentation skills
- Mentoring
- Organisational skills
Quick apply

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Client Relationship Manager

Auriga Services -
Birmingham

Apply Now

Job details

Full-time | Fixed term contract
£40,000 a year
11 days ago

Qualifications

Contract management
Resource allocation planning
Operations management
Stakeholder collaboration
Client engagement
Stakeholder liaison
Data analysis skills
Internal department liaison
Performance management
Continuous improvement
Continuous improvement cycles oversight
Partnership building
Relationship management
Management reporting
Multidisciplinary collaboration
Leadership
Team motivation leadership
Communication skills

Full job description

Job Salary: £40,000
Team: Client Partnerships
Contract Term: Permanent
Location: Hybrid working (office base is in Birmingham City Centre) expectation to be in the office at least one day a week. And to attend face to face meetings, events and conferences as required across the UK.
Hours: 37.5 hours per week, Monday to Friday

Role Purpose: To manage, grow and expand strategic partnerships, ensuring retention and optimisation. This role is key in delivering Auriga’s mission to empower people in financially vulnerable circumstances by developing impactful and financially sustainable partnerships.

The Client Relationship Manager is accountable for ensuring high-quality service delivery while effectively leading and managing individual and team performance to meet contractual and organisational objectives.

Responsibilities:

Partnership retention and management:

Lead and manage key client partnerships across multiple sectors, acting as the primary point of contact.
Build strong, trusted relationships with clients, ensuring high levels of satisfaction and engagement.
Retain and grow existing partnerships through excellent service, innovation and continuous improvement.

Contract management:

Ensure contractual obligations, SLAs and KPIs are consistently achieved or exceeded.
Monitor contract performance, identify risks and implement solutions to address areas of concern.
Work closely across teams to ensure contracts remain commercially viable and operationally effective.

Reporting and performance analysis:

Produce and oversee regular client reporting, demonstrating performance against agreed KPIs, financial targets and social impact measures.
Analyse operational data to identify trends, risks and opportunities for improvement.
Use insight to support service improvements, innovation and informed decision making.

Stakeholder management and collaboration:

Develop effective working relationships with clients and internal stakeholders to achieve shared objectives.
Collaborate across departments to ensure consistent, high-quality service delivery.

Management:

You will line manage a team of direct reports, including setting clear objectives aligned to organizational strategy.
Plan and allocate resources effectively to ensure contractual requirements are met. Forecast staffing requirements and optimise team capacity to support service demand.
Promote a positive, collaborative and engaging work environment that motivates team members to perform at their best

Performance monitoring:

Drive your teams individual and team performance against agreed objectives, KPIs and quality standards. Drive continuous improvement through regular coaching, feedback and performance management.
Implement performance improvement plans where required to achieve expected standards.
Monitor workloads and productivity to ensure efficient, cost-effective service delivery.

Process Improvement and innovation:

Identify improvements to process to ensure we are effective and efficient in our operations, to reduce time spent, and to improve the customer journey of our applicants.

Qualifications/Skills/Experience (Essential or Desirable):

Proven experience in managing a successful and diverse portfolio of strategic partnerships, including stakeholder management, contract negotiation and reporting.
Demonstrable experience of retaining and expanding partnerships to meet financial and non-financial targets through innovative propositions and service development.
Proven experience in cross-organisational collaboration and working with internal and external stakeholders to meet shared objectives.
Strong commercial acumen with the ability to drive both revenue growth and impact driven outcomes.
Excellent analytical and problem-solving skills, with proven experience applying data and insight to inform decision making.
Experience of managing contract performance and achieving excellent performance against SLA’s and KPI’s, be able to identify and react to any areas of concern and address.
Ability to demonstrate your leadership skills, and ability to motivate and manage the performance of your team, encourage them to achieve their full potential.
Excellent communication skills both verbal and written and be able to use your communication skills to create healthy relationships with your team and others.
Knowledge of, or willingness to develop, a deep expertise in the primary sectors we are operating in (retail banking, water, energy, public sector).
An existing network in regulated sectors is highly desirable, but not essential.
Charity/trust fund/debt sector experience is highly desirable but not essential.

Applicants must already have the right to work in the United Kingdom, as we are unable to provide visa sponsorship for this role.

For successful applicants, the planned interview dates are:
weeks commencing 17th August and 24th August 2026

Apply Now

Refine Your Search

banking relationship manager jobs in erdington, wmd

Client Relationship Manager

Property Manager

Associate Relationship Manager, Mid Markets - Midlands

Client Relationship Manager (Full Time, 37.5 hours per week)

Regional Lead - Direct Relationship Management - Midlands

General Manager

Product and Proposition Manager

Banking Representative - Birmingham/Solihull

Director, Wealth Manager

Senior Manager, Banking, Finance Strategy

Retail Bureau Manager

Commercial Lead

Relationship Director | S3 | Corporate Clients | Birmingham

Senior Account Manager

Portfolio Manager

Rent Officer

Reward Lead

Financial Crime Operations Quality Control Specialist

Corporate Planning & Management, Global Procurement - EMEA Travel Manager, Vice President, Birmingham

National Account Manager

I want to receive the latest job alerts for banking relationship manager in erdington, wmd

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