Customer care assistant Work, Jobs in Audlem, Chs (with Salaries)

E-Commerce Office Assistant
Catwalk Collection Handbags Ltd —Nantwich
- £25,000 - £26,300 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Free parking
- Employee discount
Quick apply
22h
Retail Sales Assistant
Travelex —Wrexham
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Front Office Assistant
DMH TYRES LTD —Wrexham
- £10.85 - £15.14 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
11d
Customer Assistant - Online
Morrisons —Wrexham
- Annual leave
- Employee discount
Quick apply
Veterinary Receptionist
Barnhouse Veterinary Surgery —Chester
- £13 - £14 an hour
- Full-time
- Organisational skills
- Front desk
- In-person
- Free parking
- Employee discount
Quick apply
11d
Office Administrator
Kinaxia Transport & Warehousing —Telford
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Assistant
Wickes —Chester
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Sales Project Coordinator
Benx —Stoke-on-Trent
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Sales Assistant
WHSmith Group —Stoke-on-Trent
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Clerical Officer / Receptionist
Betsi Cadwaladr University Health Board —Wrexham
- £26,300 a year
- Part-time
- Computer literacy
- Computer skills
1d
Receptionist
Betsi Cadwaladr University Health Board —Wrexham
- £26,300 a year
- Part-time
23h
Medical Receptionist
Back to Health —Chester
- From £12.71 an hour
- Part-time
- Customer service
- Word processing
- Administrative experience
- Health & wellbeing programme
Quick apply
Legal Assistant - Private Client
HM3 Legal Services Ltd —Chester
- £24,851 - £26,000 a year
- Full-time
- IT
- Profit sharing
- Annual leave
Quick apply
4d
Sales Assistant
WHSmith Travel —Stafford
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant - Nights
Morrisons —Shrewsbury
- Night shift
- Annual leave
- Employee discount
Quick apply
5d
Sales Assistant - Longton
Smyths Toys —Stoke-on-Trent
- £11.00 - £12.90 an hour
- Temporary
- Store discount
- Employee assistance programme
Receptionist/Administrator
Hughes Architects —Shrewsbury
- From £13 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
1d
One Stop - Customer Service Assistant
One Stop —Chester
- £12.81 an hour
- Part-time
6d
Retail Customer Assistant at Royal Stoke Hospital
Royal Voluntary Service —Stoke-on-Trent
- £12.71 an hour
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
Retail Assistant
St Paul's Centre —Crewe
- From £12.71 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d

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customer care assistant jobs near audlem, chs

E-Commerce Office Assistant

Catwalk Collection Handbags Ltd
Nantwich

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,300 a year
22 hours ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
Employee discount
Transport links
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

Photography
Adobe Photoshop
Microsoft Outlook
Social media management
Customer service
No experience needed
English
Administrative experience
Content creation
Bachelor's degree
Data entry
Organisational skills
Computer skills

Full job description

Based at our Head Office in a lovely rural, countryside location outside of Nantwich.

This is a full time, permanent position. While experience is beneficial, it's not essential- as full training will be provided. Salary is dependent on relevant e-commerce experience.

We’re looking for a commercially savvy E-commerce Office Assistant to become the 5th member of our team. Someone who can be in the detail, analysing performance and proposing actionable improvements, striving to make our brand as successful as it can be.

We are one of the biggest retailers of genuine leather handbags and accessories on Amazon UK and wider Europe. In addition to our presence on Amazon, we operate two UK Shopify websites: Catwalk Collection Handbags and The Real Handbag Shop. Our products are also available on Debenhams and Etsy.

We are a small friendly team that make a BIG impact! We thrive on self-organisation, initiative, creativity and a willingness to help others. Far from the bureaucracy and red tape of large corporate businesses.

You’ll be responsible for the day-to-day commercial optimisation of our Amazon and Etsy listings, Shopify websites and Debenhams account. This role works across functions to coordinate the online trade activity, so you’ll need to be an exceptional communicator who can juggle multiple priorities. The online marketplace is constantly morphing and changing so the ideal candidate will be able to adapt to new practices and learn new skills.

Working within our team will mean you gain an abundance of experience in many areas of our online company; this varied role means no two days will be the same. One day you’ll be launching new products, the next you’ll be assisting with the management of multiple sales channels.

If you are interested in this job, it should be clear that this position is physical in nature. When not working at their desk, the successful applicant will sometimes be required to work on their feet (e.g. photography / videography / handling deliveries) and will be required to lift and carry boxes of stock. Full training will be provided.

What you can expect from the role…

Customer Service

Delivering excellent and friendly customer service by resolving customer queries through Etsy, Amazon, Debenhams and Shopify.

E-Commerce

Assisting in maintaining accurate and up-to-date content across core online channels: Amazon, Shopify websites, Debenhams, and Etsy.
Updating and enhancing Brand Pages, Amazon A+ Content and Store Pages in the UK and Europe (working with translated text).
Updating and maintaining product descriptions, dimensions, titles and imagery on all e-commerce channels.
Assisting in the planning, creation and monitoring of social media content for the following platforms: Facebook, Instagram, Pinterest and Blogger.

Photography

New stock will need to be photographed and edited to a high standard. We are happy to provide full training on Photography and Adobe Photoshop, no experience is required.

Stock Replenishment

We do have a large third-party warehouse who manage our day-to-day warehousing. However, we do take smaller deliveries, conduct quality checks and store stock at our Head Office.

Replenishing stock to keep supplies at a prescribed level.
Accurately picking & packing products to send to Amazon warehouses and customers. This will require manual handling of stock.
Receiving and checking in stock shipments and completing quality checks.
Processing and reworking products and returns e.g. labelling, packaging.

What we’re looking for from the successful candidate…

Either a university degree or at least 5 GCSEs at grade 6 or above (including Maths and English) with 2+ years work experience.
Excellent communication (written and verbal) and interpersonal skills.
Strong administrative skills with attention to detail.
Competent in data entry and analysis.
Organisational skills to manage multiple tasks efficiently.
Experience in delivering excellent customer service.
Ability to work effectively individually or as part of a team.
Excellent computer skills e.g. Outlook, Excel (Preferably Advanced), Word.
Experience working in e-commerce would be ideal but not necessary. Pay is dependent on relevant experience.
Experience in content creation for social media is ideal but not necessary.

What’s in it for you?

28 days holiday (including Bank Holidays) gaining an extra day for each year of service (up to a max. of 33 days)
Enhanced Workplace Pension
Enhanced Maternity Pay / Paternity Pay
Employee Discount
Free On-site Secure Parking
Casual Dress
Early Finish on Fridays
Summer work hours (Feb - Sept) Monday - Thursday 9am - 4.45pm Friday 9am - 4pm.
Winter work hours (Oct - Jan) Monday - Thursday 9am - 5.15pm Friday 9am - 5pm.
Salary 25k - 26.3k depending on relevant e-commerce experience.

We regret that due to high volumes we are unable to acknowledge every application. All successful candidates will be contacted during the week commencing 10th August to discuss the role and their experience further.

Pay: £25,000.00-£26,300.00 per year

Benefits:

Bereavement leave
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Private medical insurance
Sick pay

Application question(s):

Our Head Office is located in a rural area with limited public transport links. Do you have a reliable means of travelling to and from work? Please describe how you would travel to work.
Are you comfortable with a resident dog (7 year old Vizsla) in the office?
Do you have eligibility to work in the UK?
Why are you applying for this role?
Only candidates that submit a tailored cover letter will be considered. Please confirm you will attach a Cover Letter as part of your application.

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in audlem, chs

E-Commerce Office Assistant

Retail Sales Assistant

Front Office Assistant

Customer Assistant - Online

Veterinary Receptionist

Office Administrator

Customer Service Assistant

Sales Project Coordinator

Sales Assistant

Clerical Officer / Receptionist

Receptionist

Medical Receptionist

Legal Assistant - Private Client

Sales Assistant

Customer Assistant - Nights

Sales Assistant - Longton

Receptionist/Administrator

One Stop - Customer Service Assistant

Retail Customer Assistant at Royal Stoke Hospital

Retail Assistant

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