Demand manager Work, Jobs in Darlaston, Wmd (with Salaries)

Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
3d
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £59,417 - £66,614 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
4d
E-commerce Merchandising Manager
Firma Stella Sports Memorabilia —Hartlebury
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Merchandising
- Employee discount
- Referral programme
Quick apply
13d
Warehouse Manager
Workwear Uniform Group —Oldbury
- Full-time
- Data analysis skills
- Analysis skills
- Continuous improvement
Quick apply
2d
Customer Service Manager
Culligan UK limited —Wolverhampton
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Executive Assistant
QAD, Inc. —Birmingham
- £47,000 - £57,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Google Suite
- Microsoft Outlook
Quick apply
1d
Event Operations Manager
Lemoncake Events —Lichfield
- From £45,000 a year
- Overtime
- First Aid Certification
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Maths
- Continuous improvement
- In-person
- Life insurance
Quick apply
Christopher Turley Armed Forces Hub Manager
Telford and Wrekin Council —Telford
- £40,777 - £44,075 a year
Production Team Leader
ZF —Darlaston
- £35,000 a year
- Continuous improvement
- Team management
- Communication skills
Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Continuous improvement
- Mentoring
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
General Manager
BaxterStorey UK —Stafford
- £35,000 - £37,500 a month
- Full-time
- Inventory control
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Senior Case Manager
Brownbill Associates —Birmingham
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Case management
Quick apply
Business Development Manager – Modular Support Systems
Atkore —West Bromwich
- Salesforce
- Engineering
- Business development
- Free parking
- Annual leave
Quick apply
Marketing Manager
Workwear Uniform Group Ltd —Oldbury
- Full-time
- CRM software
- Marketing
- Social media management
Quick apply
Operations Project Support
Smart Parking —Birmingham
- £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
20h
BAC Operations Lead
RAC —Walsall
- Computer literacy
- Training & development
Dispatch Manager
APP Wholesale Ltd —Tamworth
- £30,000 a year
- Full-time
Quick apply
Client Relationship Manager
Auriga Services —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Leadership
10d
Operations Manager
InPost UK —Lichfield
- £38,000 - £40,000 a year
- Analysis skills
- Continuous improvement
- Travel
- Employee assistance programme
- Life insurance
Quick apply

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Income Officer

Wolverhampton Homes -
Wolverhampton

Apply Now

Job details

Permanent | Full-time
£37,747 - £40,423 a year
3 days ago

Benefits

Annual leave
Company pension

Qualifications

Client engagement
English
Arrears management
Maths
Tenancy sustainment support
Customer support
Customer interaction
Rent arrears recovery in social housing
Communication skills

Full job description

Job Introduction

Income Officer

Salary: £37,747 - £40,423 per annum

Hours: 37.5 hours per week

Location: This position is predominantly office-based, and community visits will be required. Candidates should not anticipate extensive remote working opportunities.

Job Type: Full-time, Permanent

Overview:

We're looking for a motivated and customer-focused Income Officer to join our Income Team. This is a rewarding role where you'll play a key part in helping customers sustain their tenancies, while ensuring rental income is collected effectively to support the delivery of essential housing services across the city.

No two days are the same. You'll work closely with customers to understand their circumstances, provide advice and support, agree sustainable payment arrangements and, where necessary, take appropriate recovery action. This is an excellent opportunity for someone who enjoys problem-solving, building relationships and making a positive difference in people's lives.

Key responsibilities:

Managing a caseload of rent accounts and taking proactive steps to maximise income collection.
Working with customers to prevent and reduce rent arrears through early intervention and support.
Negotiating realistic repayment arrangements and monitoring ongoing agreements.
Maintaining accurate tenancy and income records in line with organisational procedures.
Working collaboratively with internal teams and external agencies to achieve the best outcomes for customers.
Taking appropriate recovery action in accordance with policies, procedures and statutory timescales.

About you:

We're looking for someone who:

Has excellent communication and customer service skills.
Can build positive relationships while demonstrating empathy, professionalism and resilience.
Enjoys investigating issues, solving problems and identifying practical solutions.
Can confidently manage a varied workload and prioritise competing demands.
Has good administration and ICT skills, with the ability to maintain accurate records.
Has a good standard of Maths and English.

Benefits of working with us

We offer a range of great benefits, including:

25 days annual leave plus bank holidays, increasing with service, with the option to buy extra leave each year.
Excellent pension scheme through the Local Government Pension Scheme (LGPS).
Real Living Wage employer, ensuring fair and competitive pay.
Green travel options, including National Express discounts and cycle‑to‑work scheme.
Learning and development support, including access to My Learning Hub and progression opportunities.

You can find more details about our full benefits package on our website, showcasing everything we offer to support your wellbeing and development.

Our organisation:

We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods. We believe that everyone in Wolverhampton Homes can play their part in making this happen - with the right support. Whether you're just getting started in your career or looking for your next step, you've come to the right place.

Equality and Diversity:

We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves. Diversity and inclusion are key to our success, and we encourage colleagues to join our equality forums.

Our top priority is finding the best person for each role and for our company. If you are interested in the position, are customer-focused and solutions-oriented, we would encourage you to apply even if you do not believe you meet each of the necessary criteria or required qualifications.

Reports to: Income Manager

Closing date: 18 August 2026

Interview date: 27 August 2026

Contact for an informal discussion / more information:
Lyndsay Stanford - Income Manager
[email protected]

Apply Now

Refine Your Search

demand manager jobs in darlaston, wmd

Income Officer

Resource and Workflow Manager

E-commerce Merchandising Manager

Warehouse Manager

Customer Service Manager

Executive Assistant

Event Operations Manager

Head of Systems Improvement

Christopher Turley Armed Forces Hub Manager

Production Team Leader

Operational Support Team Leader

General Manager

Senior Case Manager

Business Development Manager – Modular Support Systems

Marketing Manager

Operations Project Support

BAC Operations Lead

Dispatch Manager

Client Relationship Manager

Operations Manager

I want to receive the latest job alerts for demand manager in darlaston, wmd

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