Patient access occupations Work, Jobs in Dudley, Wmd (with Salaries)

Patient Centre Clerk
The Dudley Group NHS Foundation Trust —Kingswinford
- £25,272 a year
- Part-time
3d
Referral Coordinator
Isabellas Homes Ltd —Dudley
- £32,000 - £38,000 a year
- Full-time
- In-person
- Free parking
- Store discount
Quick apply
8d
Referral Support Care Navigator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £28,392 - £31,157 a year
- Full-time
- Patient care
1d
Patient Advisor
Prestbury Medical Practice —Wolverhampton
- From £12.71 an hour
- Part-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
5d
Medical Receptionist
Brace Street Health Centre: Dr Kumar & Dr Kasliwal —Walsall
- From £12.71 an hour
- Part-time
- English
- Administrative experience
- Patient care
- Free parking
Quick apply
Clerical officer
Walsall Healthcare NHS Trust —Willenhall North
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Data entry
- Organisational skills
7d
Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Bookings Administrator
Nuffield Health —Wolverhampton
- £25,038 a year
- Full-time
- Employee discount
- Gym membership
7d
Clinic Administrator- Bilston
Davita —Bilston
- Call to connect
- Microsoft Outlook
- Organisational skills
- IT
- Annual leave
Health in Mind Administrator
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Management
- Data entry
- Front desk
- Annual leave
12d
Dental Receptionist/Administrator
Pentwyn Dental Surgery —West Bromwich
- £12.71 - £16.00 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
14d
GP Receptionist / Care Navigator
St Johns Surgery —Bromsgrove
- £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- In-person
Quick apply
14d
Part-Time Receptionists Required – General Practice (Birmingham)
PRIMARY CARE TRAINING LIMITED —Birmingham
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick apply
Scheduling/Office Assistant
Clinical Lead/Deputy Manager —Birmingham New Street Station
- £24,420.00 - £47,250.34 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
General Practice Receptionist/Administrator
Rea Valley Health Partnership (Consisting of Kings Norton, Ashtree and Keynell Covert) —Kings Norton
- From £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Dental Receptionist
Rubery Dental Surgery —Birmingham
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
Patient Administrator (Bank)
Circle Health Group —Birmingham
- £12.71 an hour
- Part-time
- Hospital
- Computer literacy
- Administrative experience
- Annual leave
1d
Clinic Co Ordinator
University Hospitals of North Midlands NHS Trust —Stafford
- £25,760 - £27,476 a year
- Part-time
11d

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patient access occupations jobs near dudley, wmd

Patient Centre Clerk

The Dudley Group NHS Foundation Trust -
Kingswinford

Apply Now

Job details

Part-time
£25,272 a year
3 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Complaint handling
Patient service
Appointment booking and call handling
Patient record updating
Patient appointment data entry

Full job description

The post holder will provide a quality service for all patients who reach the service. The post holder will be responsible for ensuring that both new and follow up appointments are processed in a timely, efficient and accurate manner and that clinics are booked in line with service requirements and national guidelines. The post holder will be the first point of call for patients querying their appointments and will be required to provide an efficient telephone service to the general public and all staff.
To ensure accurate data recording with regards to outpatient appointments using the Patient Administration System (PAS), E-Referrals and other systems. This will also include the provision of administration support to the patient management centre, directorates and clinicians.The main duties of this job description are explained, however, these will continue to evolve as the Patient Management Centre develops to meet corporate objectives and NHS targets.

1. To update patient information accurately onto the patient care system as it arises, e.g. from staff, patients or General Practitioners.
2. As part of a team, to be responsible for making appointments for patients and re- arranging appointments as appropriate, or to take patient details for further appointments to be made.
3. To provide the patient with the most appropriate appointment, having taken into account their individual needs and circumstances, as well as waiting times and Referral to Treatment targets.
4. To action any requests from directorates in relation to clinic coordination using the PAS and the NHS e-Referral Service (e-RS).
5. To ensure the necessary documentation for a patient’s registration is completed avoiding duplicate registrations.
6. Develop knowledge and understanding of both Trust and National Access Targets in particular the Referral to Treatment pathways for clinical services and a sound understanding of the Trust’s Access Policy.
7. Ability to use local hospital systems, NHS spine and the NHS e-Referral Service (e-RS) to fulfil the duties of this role.
8. To deal with any communications and problems this may arise from various sources to include dealing with difficult patients. To be aware of the Trust’s policy on handling complaints and to comply accordingly.

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of “excellent health care, improved health for all”. We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Apply Now

Refine Your Search

patient access occupations jobs in dudley, wmd

Patient Centre Clerk

Referral Coordinator

Referral Support Care Navigator

Patient Advisor

Medical Receptionist

Clerical officer

Private Patient Co-ordinator

Bookings Administrator

Clinic Administrator- Bilston

Health in Mind Administrator

Dental Receptionist/Administrator

GP Receptionist / Care Navigator

Part-Time Receptionists Required – General Practice (Birmingham)

Scheduling/Office Assistant

Private Patient Co-ordinator FTC

General Practice Receptionist/Administrator

Clinic Receptionist

Dental Receptionist

Patient Administrator (Bank)

Clinic Co Ordinator

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