Customer experience coordinator Work, Jobs in Northway, Gls (with Salaries)

Patient Experience Coordinator
The MOLE Clinic Ltd —Cheltenham
- £27,000 a year
- Full-time
- GP surgery experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
International Trade & Logistics Coordinator
Haygrove Ltd —Ledbury
- Full-time
- ERP systems
- Continuous improvement
- Driving
Quick apply
Office Administrator & Key Accounts
Fina Furniture Ltd —Stratford-upon-Avon
- £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Flexitime
Quick apply
1d
Customer Assurance Coordinator
Arcus FM —Redditch
- Up to £29,256 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Annual leave
Quick apply
14d
Lifestyle and Wellbeing Coordinator
Sanctuary Care —Worcester
- £13.27 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Event Host – Gloucestershire & Cheltenham
Extours —Gloucester
- £14 - £16 an hour
- Part-time
- Customer service
- Flexitime
- Employee discount
Quick apply
3d
Service Coordinator
ESCCO —Hereford
- £30,000 - £40,000 a year
- Full-time
- Communication skills
Quick apply
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Community Coordinator
Stratford Town Trust —Stratford-upon-Avon
- From £27,000 a year
- Part-time
- Microsoft Word
- Childcare
- Microsoft Office
Quick apply
6d
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
7d
Customer Order and fulfilment Coordinator - Repair and Overhaul
GE Aerospace —Gloucester
- Full-time
- Customer service
- Computer literacy
- ERP systems
Supply Chain Coordinator
BASF Environmental Catalysts and Metal Solutions —Cinderford
- Microsoft Excel
- ERP systems
- Analysis skills
- Annual leave
1d
Project Manager / Installations Manager
Wellbeing Group —Worcester
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
12d
Regional Scheduling Team Leader
HSL Compliance Limited —Ross-on-Wye
- £28,000 - £32,000 a year
- Communication skills
- Time management
- Annual leave
- Sick pay
Quick apply
COSHH & Regulatory Data Coordinator – Innovation Services
Lake Chemicals and Minerals —Redditch
- Up to £26,000 a year
- Microsoft Excel
- Analysis skills
- Data entry
Quick apply
Property Inventory Clerk - Self Employed, Part Time
No Letting Go Gloucester —Cheltenham
- £400 - £1,500 a month
- Customer service
- Administrative experience
- Travel
Quick apply
6d
Wedding and Events Coordinator & front of house
The Holt Fleet —Worcester
- £13 - £15 an hour
- Weekend availability
- Hospitality
- Organisational skills
- In-person
Quick apply
10h
Shift Lead - Days
Livity Life —Worcester
- £27,500 - £28,000 a year
- Day shift
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
8d
WCA Site Coordinator
Serco Group —Gloucester
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
1d
Area Sales & Marketing Co-ordinator
Young's- Cotswolds and Oxfordshire —Moreton-In-Marsh
- Up to £35,000 a year
- Part-time
- Hospitality
- Project management
- Travel
- Employee discount
Quick apply
5d

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Patient Experience Coordinator

The MOLE Clinic Ltd -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£27,000 a year

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount
Referral programme
Sick pay

Qualifications

GP surgery experience
Microsoft Office
Organisational skills
Leadership
Office experience

Full job description

Job Title: Patient Experience Coordinator

Starting Salary: £27,000 per annum FTE plus Monthly Bonuses (around £2,500 pa FTE)

Experience: Experience in customer facing role is essential, in private healthcare setting desirable

Start Date: June 2026

About The MOLE Clinic

The MOLE Clinic is one of the UK's leading providers of skin cancer screening and mole removal, with clinics across London and the South East. We hold a CQC Good rating, use the latest diagnostic technology, and work with some of the country's most respected dermatologists and plastic surgeons.

Our patients come to us at a vulnerable moment. They may be worried. They deserve a first-class experience from the moment they walk through the door — and that's where you come in.

The Role

As a Patient Experience Coordinator, you are the face of The MOLE Clinic. You set the tone for every patient's visit — from their first phone call to the moment they leave the clinic — and you take personal ownership of the standard of care they receive.

This is a role for someone who understands that exceptional patient experience isn't incidental to a private clinic's success; it's central to it. You'll work closely with the Clinic Manager and Assistant Clinic Manager, keeping daily operations running smoothly while ensuring every patient interaction reflects the professionalism and warmth The MOLE Clinic is known for.

This role suits people who've built their career around delivering genuinely high standards — whether in private healthcare, premium hospitality, or another environment where the quality of the human interaction matters.

What You'll Do

Own the patient experience end-to-end — welcoming, guiding, and supporting patients throughout their visit
Manage appointment bookings and patient queries by phone, email, and in person
Process payments and invoices accurately
Maintain clinical records and support stock management
Support the clinic management team with day-to-day operations
Uphold confidentiality, compliance, and the high standards expected in a CQC-registered clinic

What We're Looking For

We care about attitude as much as experience. The right person instinctively understands that patients in a private healthcare setting expect more — and delivers it without being asked.

Essential:

Proven experience in a customer-facing or patient-facing role where standards were high
Genuinely warm and professional manner — in person and on the phone
Strong organisational skills; you can manage competing priorities without dropping the ball
Comfortable with administration, systems, and attention to detail
Calm under pressure and solutions-focused

Desirable:

Experience in a private clinic, GP practice, or other healthcare environment
Familiarity with medical booking or practice management software
Proficiency in Microsoft Office

If you're coming from an NHS background and looking to move into private healthcare, you're welcome to apply — but please be aware that the pace, patient expectations, and commercial environment are distinct. We're looking for people who are energised by that difference.

What We Offer

Salary: Competitive salary
Bonus: Monthly performance bonus (approx. £2,500 per year FTE)
Annual leave: 25 days plus bank holidays — and your birthday off
Private Medical Insurance from day one
Company pension scheme
Company sick pay
Friends and family discount on treatments
Employee referral scheme
Eyecare vouchers and annual flu vaccination

Our Culture

We're a growing business in a national expansion phase. We're looking for people who want to grow with us — who bring energy, take ownership, and genuinely care about the patients they serve. Patient Experience Coordinators who demonstrate initiative and leadership have a natural path into senior and management roles as we open new clinics.

How to Apply

Please apply with your CV and a short note explaining why this role appeals to you and what you'd bring to The MOLE Clinic team. Applications without a covering note will not be progressed.

The MOLE Clinic is an equal opportunities employer. We welcome applications from all qualified candidates regardless of background.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Company pension
Employee discount
Free flu jabs
Private medical insurance
Referral programme
Sick pay

Application question(s):

How long is your notice period?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in northway, gls

Patient Experience Coordinator

International Trade & Logistics Coordinator

Office Administrator & Key Accounts

Customer Assurance Coordinator

Lifestyle and Wellbeing Coordinator

Event Host – Gloucestershire & Cheltenham

Service Coordinator

Operations & Compliance Coordinator

Community Coordinator

Onsite Coordinator

Customer Order and fulfilment Coordinator - Repair and Overhaul

Supply Chain Coordinator

Project Manager / Installations Manager

Regional Scheduling Team Leader

COSHH & Regulatory Data Coordinator – Innovation Services

Property Inventory Clerk - Self Employed, Part Time

Wedding and Events Coordinator & front of house

Shift Lead - Days

WCA Site Coordinator

Area Sales & Marketing Co-ordinator

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