1st line support Work, Jobs in Blackwell, Dby (with Salaries)

Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
IT Service Support Analyst
Derby City Council —Derby
- £30,024 - £32,597 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
5d
IT Support Technician
iZan Business Solutions —Newark-on-Trent
- £24,000 - £29,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
2d
Part time Admin Assistant
St Joseph's Catholic Voluntary Academy —Matlock
- £10,115 - £10,436 a year
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Information, Communication Technician (ICT) Apprenticeship
Nottinghamshire County Council —Nottingham
- Full-time
- Hybrid work
- Microsoft Office
- Maths
- IT
12d
ICT Technician
Redhill Academy Trust —Arnold
- £21,904.27 - £26,141.85 a year
- School
- Annual leave
- Employee assistance programme
Support Engineer
Siemens —Derby
- Full-time
- Hybrid work
- Maintenance
- Travel
- IT
- Annual leave
- Employee discount
Junior Application Developer - (3-month fixed term contract)
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
Quick apply
12d
End User IT Support Manager
Brush Group —Loughborough
- Hybrid work
- Organisational skills
- IT
- Employee assistance programme
- Life insurance
10d
3rd Line Service Desk Engineer
Millgate —Sheffield
- £30,000 a year
- Full-time
- Azure
- In-person
Quick apply
Teaching Assistant – Join Our Supply Team
Oasis Community Learning —Sheffield
- Temporary
- Serving
- Childcare
- Mentoring
Operations Coordinator
The Workforce Development Trust —Sheffield
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Hospitality Assistant
Legends Global (Europe) —Sheffield
- Weekend availability
- Hospitality
- Bar
- IT
Quick apply
5d
Crematorium Technician
OurCoop —Burton-On-Trent
- £13.43 an hour
- Rotating shift
- Paid training
- Annual leave
1d
F&B Assistant
Legends Global (Europe) —Sheffield
- Hospitality
- Customer service
- IT
Quick apply
Deskside Engineer 6mth FTC
Lawfront —Nottingham
- Full-time
- Windows
- Computer networking
- IT
5d
Nursery Housekeeper / Cleaner
Storal —Nottingham
- £12.71 an hour
- Monday to Friday
- School
- Sick pay
Quick apply
Cleaner in Charge
The Bramble Academy —Mansfield
- £5,816 - £5,907 a year
- Part-time
- School
- Free parking
- Annual leave
12d
Level 3 Teaching Assistant
Phillimore Community Primary School —Sheffield
- From £13.69 an hour
- Part-time
- Organisational skills
- IT
- In-person
- Health & wellbeing programme
Quick apply
12d
HR Manager
Rotherham Metropolitan Borough Council —Rotherham
- £51,537 - £54,495 a year
- Full-time
- School

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Desktop Support Engineer

Glo-networks Ltd
Derby

Quick apply

Job details

Permanent | Full-time
£25,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Jira
TCP
SCCM
BMC Remedy
LAN
Technical support
IT support
DNS
Mac OS
ServiceNow
TCP/IP
Active Directory
VPN

Full job description

At Glo, we believe technology should make life easier — and our Technical Support Team are the people who make that happen. We’re looking for someone who’s friendly, curious, and technically capable; someone who enjoys solving problems, talking to people, and keeping systems running smoothly. If you take pride in doing things properly and delivering support with a smile (even on the busy days), you’ll fit right in.

What You’ll Do

Provide first-line and second-line technical support across Windows, macOS, networking, and common business applications.
Troubleshoot hardware, software, and connectivity issues — getting users back up and running quickly and confidently.
Log, manage, and resolve tickets through our service desk tools (e.g. ServiceNow, Jira, Remedy) with clear and accurate notes.
Set up and maintain user accounts, devices, and permissions, including Active Directory tasks and endpoint configuration.
Support the rollout of updates, deployments, and routine maintenance tasks alongside the wider technical team.
Escalate complex issues appropriately, ensuring smooth handover and great communication throughout.
Contribute to our internal knowledge base by documenting fixes, processes, and best practice.
Deliver excellent customer service — clear communication, patience, and a helpful attitude every time.

What You’ll Bring

Previous experience in an IT support or service desk role.
Strong troubleshooting ability across Windows and macOS environments.
A solid understanding of networking basics (LAN, VPN, DNS, TCP/IP).
Familiarity with Active Directory and common enterprise tools such as SCCM, ServiceNow, Jira, or Remedy.
Good problem-solving skills and a calm, logical approach under pressure.
A genuine desire to help people — clear communication, empathy, and patience are essential.
Willingness to learn, grow, and adapt as new technologies and processes evolve.

Why Work With Glo?

Glo is a people-first IT partner built on clarity, honesty, and high standards. We’re a friendly, tight-knit team with over 30 years’ collective experience — and we take real pride in supporting clients the right way. No jargon, no cutting corners, just dependable service and a supportive environment that helps you grow.

You’ll have the chance to learn from experienced colleagues, strengthen your technical skills, and be part of a business that genuinely values teamwork, trust, and quality service.

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Experience:

MSP: 2 years (required)
1st Line Technical Support: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Remote

Quick apply

Refine Your Search

1st line support jobs in blackwell, dby

Desktop Support Engineer

IT Service Support Analyst

IT Support Technician

Part time Admin Assistant

Information, Communication Technician (ICT) Apprenticeship

ICT Technician

Support Engineer

Junior Application Developer - (3-month fixed term contract)

End User IT Support Manager

3rd Line Service Desk Engineer

Teaching Assistant – Join Our Supply Team

Operations Coordinator

Hospitality Assistant

Crematorium Technician

F&B Assistant

Deskside Engineer 6mth FTC

Nursery Housekeeper / Cleaner

Cleaner in Charge

Level 3 Teaching Assistant

HR Manager

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