Client services manager Work, Jobs in Middlesbrough, Nyk (with Salaries)

Customer Success Manager
Property Webmasters Ltd —Hartlepool
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Employee discount
Quick apply
OFFICE ADMINISTRATOR (PART-TIME)
B&S FORKLIFTS —Billingham
- Part-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Change & Delivery Lead - Public Sector
XPS Pensions Group —Middlesbrough
- Full-time
- Remote
- Continuous improvement
- Travel
- Employee discount
- Referral programme
3d
Business Development Manager
Samy Ltd —Middlesbrough
- £46,000 - £58,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Sales and Lettings Manager - Commercial Property
Thomas : Stevenson Commercial Property Consultants —Stockton-on-Tees
- £25,000 - £50,000 a year
- Full-time
- Sales
- Administrative experience
- Organisational skills
Quick apply
3d
MultiSkilled host
CBRE —Darlington
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Operations Assistant
OEG Energy Group —Hartlepool
- Rotating shift
- Organisational skills
- Communication skills
5d
New Homes Manager
Connells Group —Darlington
- Full-time
- Driving
- Communication skills
Quick apply
4d
Head of Technical Sales
Jet Aire —Darlington
- Full-time
- Sales
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
7d
Sales Account Manager
SHAM & CO NE LTD —Middlesbrough
- £39,000 a year
- Salesforce
- Analysis skills
- In-person
- Free parking
Quick apply
10d
Bid Manager
razorblue Careers —Stockton-on-Tees
- £40,000 - £45,000 a year
- Hybrid work
- English
- Microsoft Office
- Driving
- Life insurance
Quick apply
Account Manager
Magnum Packaging (NE) Ltd —Billingham
- £12.71 - £14.50 an hour
- Full-time
- Sales
- IT
- Communication skills
Quick apply
Actemium Automation Teesside - Business Development Manager
Actemium UK —Billingham
- Up to £70,000 a year
- Sales
- Microsoft Office
- Business development
Quick apply
11d
Actemium Automation Teesside - Business Development Manager
VINCI Energies —Billingham
- Up to £70,000 a year
- Sales
- Microsoft Office
- Business development
11d
Inside Sales / Proposal Manager - Nuclear & Power
Worley —Stockton-on-Tees
- Hybrid work
- Management
- Sales
- Master's degree
12d
Service Manager
NECSWS —Hartlepool
- Full-time
- Travel
- Contracts
- Annual leave
3d
Service Manager
NECSWS —Hartlepool
- Full-time
- Travel
- Contracts
- Annual leave
Quick apply
3d
Admin Assistant - Care Home
Barchester Healthcare —Peterlee
- £13.21 an hour
- Computer skills
- Employee discount
- Referral programme
Quick apply
Territory Business Manager
IQVIA —Sunderland
- Sales
- Bachelor's degree
- Annual leave
13d
Associate Director - Project Controls - Energy & Natural Resources
Turner & Townsend —Stockton-on-Tees
- Full-time
- Remote
- Microsoft Office
- Business development
- Project management
Quick apply
6d

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client services manager jobs near middlesbrough, nyk

Customer Success Manager

Property Webmasters Ltd -
Hartlepool

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Benefits

Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

CRM software
Salesforce
B2B
Organisational skills
Account management
Communication skills

Full job description

Job Overview
We are seeking a dedicated and proactive Customer Success Manager to join our dynamic team. The successful candidate will be responsible for fostering strong relationships with clients, ensuring their needs are met, and helping them maximise the value of our products and services. This role offers an excellent opportunity to contribute to customer satisfaction and retention, supporting the growth of our organisation through exceptional service delivery.

Responsibilities

Build and maintain long-term relationships with clients, acting as their primary point of contact.
Understand clients’ business objectives and provide tailored solutions to meet their needs.
Onboard new clients effectively, ensuring a smooth transition and clear understanding of our offerings.
Proactively identify opportunities for upselling or cross-selling additional services or products.
Monitor client health metrics and address any issues or concerns promptly to prevent churn.
Collaborate with internal teams such as sales, product development, and support to ensure client requirements are met efficiently.
Conduct regular review meetings with clients to assess satisfaction levels and gather feedback for continuous improvement.
Develop comprehensive account plans to support client retention strategies and growth initiatives.

Skills

Proven experience in customer success, account management, or related roles within a B2B environment.
Excellent communication skills, both written and verbal, with the ability to build rapport easily.
Strong organisational skills with the ability to manage multiple accounts simultaneously.
Analytical mindset with the ability to interpret data and derive actionable insights.
Proficiency in CRM software and other relevant tools for tracking customer interactions and health metrics.
Ability to problem-solve effectively and demonstrate empathy towards clients’ needs.
Knowledge of industry-specific products or services is advantageous but not essential. This role is ideal for a motivated individual who thrives on delivering outstanding customer service and building meaningful relationships that drive mutual success.

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in middlesbrough, nyk

Customer Success Manager

OFFICE ADMINISTRATOR (PART-TIME)

Change & Delivery Lead - Public Sector

Business Development Manager

Sales and Lettings Manager - Commercial Property

MultiSkilled host

Operations Assistant

New Homes Manager

Head of Technical Sales

Sales Account Manager

Bid Manager

Account Manager

Actemium Automation Teesside - Business Development Manager

Actemium Automation Teesside - Business Development Manager

Inside Sales / Proposal Manager - Nuclear & Power

Service Manager

Service Manager

Admin Assistant - Care Home

Territory Business Manager

Associate Director - Project Controls - Energy & Natural Resources

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