Client services occupations Work, Jobs in Risca, Cay (with Salaries)

Customer Service Representative
IQE —Cardiff
- £28,000 - £30,000 a year
- Sales
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
3d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Client Support Representative (Entry level position)
Azets —Cardiff
- Full-time
- Microsoft Office
- Communication skills
Quick apply
Sales & Customer Service Trainee
Engineer M8 —Cardiff
- From £25,000 a year
- Full-time
- Hospitality
- Customer service
- Driving
- Free parking
Quick apply
2d
Customer Service Advisor
Sigma 3 Kitchens —Pontyclun
- £26,624 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Service Delivery Manager
Computershare —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Customer Service Advisor (Fleet Care)
Ayvens —Bristol
- £27,030 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
4d
Account Manager
Computershare —Bristol
- Full-time
- Customer service
- SQL
- Financial services
- Work from home
Contract Support
Lancer Scott —Bristol
- £27,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
14d
Sr Customer Success Manager
Jeppesen U.K. Limited —Bristol
- Salesforce
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Service Specialist- Pension
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
2d
Customer Support Specialist
Industry Supplies Co —Bristol
- £28,000 - £31,000 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
- Work from home
- Employee discount
Quick apply
Customer Subscriptions Associate
Future Publishing —Cardiff
- £28,000 - £29,000 a year
- Hybrid work
- Customer service
- Continuous improvement
- Organisational skills
- Referral programme
Quick apply
11d
Customer Service Coordinator
Cross Accounting Service —Cardiff
- £27,500 a year
- Full-time
- Customer service
- QuickBooks
- In-person
- Free parking
Quick apply
9d
Customer Manager
Network Rail —Cardiff
- £46,701 - £56,963 a year
- Full-time
- Hybrid work
- Travel
- Contracts
- Negotiation
- Employee discount
11d
Bureau Services Co-Ordinator
Savills —Cardiff
- Organisational skills
- Annual leave
10d
Platform Delivery Specialist
PIB Group Services Ltd. —Cardiff
- Hybrid work
- Microsoft Office
- Administrative experience
- IT
Quick apply
4d
Customer Success Manager
SINGU —Cardiff
- Up to £65,000 a year
- Full-time
- In-person
Quick apply
1d
Client Services Administrator - 12 Month Fixed Term Contract
Ecosurety —Bristol
- £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Customer service
- Continuous improvement
- Annual leave
- Life insurance
Quick apply
9d
Client Success Manager
Agora Labs —Bristol
- £24,681.34 - £30,000.00 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- Communication skills
Quick apply

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client services occupations jobs near risca, cay

Customer Service Representative

IQE -
Cardiff

Apply Now

Job details

£28,000 - £30,000 a year
3 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Sales
Customer service
Computer literacy
Administrative experience

Full job description

Job Introduction

Who We Are

IQE is a leading global supplier of compound semiconductor wafers and advanced materials. As one of the only compound semiconductor epitaxy foundries with worldwide presence and scalable manufacturing, IQE drives technology growth. Our vision is to be the top provider of advanced semiconductor materials by delivering exceptional quality, service, and innovation, making us the first choice for customers. Our strength comes from our diverse, expert workforce and a culture built on integrity, accountability, excellence, teamwork, and valuing people.

At IQE, we are committed to reaching Net Zero and creating a sustainable future. We actively strive to reduce our carbon footprint, invest in green initiatives, and embed sustainability into everything we do. Join us in driving meaningful change and making a lasting impact on the environment.

About the role

Supports the commercial team to ensure sales targets are met. Responsible for receiving, processing and acknowledging customer orders. Ensuring all requirements are precisely and accurately communicated to the engineering, quality assurance and logistics team to ensure 100% satisfaction against customer expectations.

Ownership of order tracking, working with planning team to monitor performance against plan and updating customers on order status with focus on maximizing on-time delivery

Account management activities as required to build and strengthen the supplier-buyer relationship and attract repeat business.

Key Responsibilities:

New account maintenance – establishing payment terms, obtaining new account opening forms etc.
Order Processing. Checking T&Cs and entry into IQE’s order book
Order acknowledgment: Liaising with planning team to ensure timely delivery of order acknowledgements
Order Tracking. Management of order book, monitoring on-time delivery, ensuring customers are kept updated on order status
Liaising with agents and customers on order-related queries
Supporting commercial team in resolution of after sales enquiries
Providing administrative support to commercial team
Maintaining and updating Salesforce database.
Preparing, analyzing and communicating daily, weekly and monthly departmental KPI performance
Adhering to all internal safety, HR, environmental and quality guidelines & procedures.

About you

Previous Administrative experience
Sales Administrative work experience is desirable
Customer service skills
Attention to detail
Computer Literate

Why should you join us?

All our employees benefit from:

Long Term Incentive Plans (LTIPs)
Professional Development and career pathways
Discretionary Bonus plans
Attractive pension plans
Income protection - Permanent Health Insurance (PHI)
Long service awards 5, 10, 15, 20, 25 and 30 years
Values-based recognition awards
Health Cash Plan includes discounts with high street brands
Cycle to work plan (includes E-bikes)
Electric Car Scheme (salary dependent)
Employee Assistance Program (Free family, legal, financial and counselling support 24/7 Access to second medical opinion and unlimited access to a remote GP)
Life assurance 4x salary
Access to workplace Mental Health First Aiders/wellbeing rooms

IQE is an equal opportunities employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, or national origin.

Want to learn more? Contact our in-house Talent Acquisition team at [email protected].

Apply Now

Refine Your Search

client services occupations jobs in risca, cay

Customer Service Representative

Customer Success Manager

Client Support Representative (Entry level position)

Sales & Customer Service Trainee

Customer Service Advisor

Service Delivery Manager

Customer Service Advisor (Fleet Care)

Account Manager

Contract Support

Sr Customer Success Manager

Client Service Specialist- Pension

Customer Support Specialist

Customer Subscriptions Associate

Customer Service Coordinator

Customer Manager

Bureau Services Co-Ordinator

Platform Delivery Specialist

Customer Success Manager

Client Services Administrator - 12 Month Fixed Term Contract

Client Success Manager

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