Helpdesk team Work, Jobs in Astley, Gtm (with Salaries)

Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
4d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
11d
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Analysis skills
- Recruiting
Quick apply
9d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Customer Service Advisor
Orbit London —Manchester
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- English
- Free parking
- Paid training
Quick apply
1d
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Gym membership
Quick apply
6d
Customer Service Assistant
Clarity Point Ventures —Liverpool
- £14 - £16 an hour
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Paid training
Quick apply
3d
IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
Business Support & Facilities Administrator
KeolisAmey Metrolink —Manchester
- £23,248 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Employee assistance programme
- Employee discount
8d
Client Support
Wates —Manchester
- Organisational skills
- Communication skills
3d
Customer Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Time management
- Free parking
- Annual leave
2d
Web Designer & Developer
Orange & Gray Limited —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- In-person
- HTML
Quick apply
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Technical Services Supervisor
Equans —Salford
- Full-time
- Computer literacy
- HVAC
- Organisational skills
- Annual leave
- Employee assistance programme
IT Applications Analyst
Forbes Solicitors —Preston
- Full-time
- Annual leave
- Employee discount
Customer Service Supervisor
University of Lancashire —Preston
- £30,378 - £34,610 a year
- Full-time
- Microsoft Outlook
- Supervising experience
- University
- Annual leave
4d
Lead Caretaker
Prospere Learning Trust —Wythenshawe
- £29,064 - £32,061 a year
- Full-time
- Organisational skills
- Leadership
- School
- Annual leave
- Employee assistance programme
2d
Property Services Administrator
Creative Support —Stockport
- Up to £13.40 an hour
- Full-time
- Databases
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- Training & development

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Helpdesk Operative

Sodexo -
Manchester

Quick apply

Job details

Full-time
£13.17 - £14.05 an hour
3 days ago

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Transport links
Life insurance

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder liaison
Infection prevention & control
Internal department liaison
Complaint handling
Organisational skills
Customer interaction
Manual handling
Communication skills

Full job description

Job Introduction

Helpdesk Operative
£13.17 to £14.05, Dependant on Experience
37.5 Hours Per Week
Monday to Friday
Location is Manchester Central Hospital, Oxford Road, Manchester, M13 9WL

Check your local transport links here: Plan Your Journey | Traveline the destination you should input is M13 9WL

Please take the time to read the attached job description

Join our dynamic team at Manchester Central Hospital as a Helpdesk Operative, where your exceptional communication skills and proactive approach will play a vital role in delivering seamless Estates and Facilities support across one of the UK’s leading healthcare institutions.

As the first point of contact for all service requests, you will thrive in a fast paced environment, demonstrating professionalism, efficiency, and a commitment to excellent customer service. This is an exciting opportunity for a dedicated individual with a background in customer focused roles, ideally within healthcare or facilities management, to make a meaningful difference in a prestigious setting.

If you are motivated by working in a collaborative team, possess strong organisational skills, and are eager to contribute to a high standard service that supports patient care and operational excellence, we want to hear from you.

What you’ll do:

Act as the first point of contact for all Estates AND Facilities Helpdesk enquiries via calls and emails
Respond promptly to requests, accurately logging and assigning work orders in line with SLAs and KPIs
Monitor and update task records to reflect real time status and completion of requests
Liaise with internal teams to coordinate timely responses and ensure efficient service delivery
Handle customer complaints professionally, escalating issues when necessary and maintaining documentation
Support administrative duties such as filing, record keeping, and guiding new team members
Maintain a professional appearance and adhere to company policies, including uniform and ID badge requirements
Flexibility to work in different areas, assist with cover during leave or sickness, and perform additional duties as directed

What you bring:

Strong communication skills to effectively interact with customers, colleagues, and patients
Experience working in a customer focused environment, preferably within healthcare
Ability to work efficiently under pressure in a busy and dynamic setting.
Good understanding of health and safety, manual handling, and infection control practices
Professional attitude with high standards of personal hygiene, confidentiality, and behaviour
Ability to work as part of a team, demonstrate flexibility, and respond constructively to unpredictable situations

What we offer:

Working at Sodexo isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

Mental health and wellbeing resources
Employee Assistance Programme (including financial/legal advice and personal support)
Free health and wellbeing app with 24/7 virtual GP access
Discounts on high street brands for you and your family
Salary finance tools and financial wellbeing resources
Retirement savings plan and life insurance
Full training and protective uniform provided.
Opportunities to gain experience through learning and development.
Cycle to Work scheme and volunteering opportunities.
Flexible working and a dynamic team environment
Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents and Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.

Quick apply

Refine Your Search

helpdesk team jobs in astley, gtm

Helpdesk Operative

IT Support Officer - Medical School

Helpdesk Advisor

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Helpdesk Team Leader

Customer Service Advisor

Office Coordinator

Customer Service Assistant

IT Support Technician

Business Support & Facilities Administrator

Client Support

Customer Service Coordinator

Web Designer & Developer

IT Support Analyst

Technical Services Supervisor

IT Applications Analyst

Customer Service Supervisor

Lead Caretaker

Property Services Administrator

Service Desk Manager

I want to receive the latest job alerts for helpdesk team in astley, gtm

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