Senior process manager Work, Jobs in Edinburgh, Edh (with Salaries)

Senior Client Service Manager - Commercial Lines
Gallagher —Kinross
- £69,500 - £116,000 a year
- Bachelor's degree
- Team management
- Mentoring
Office Manager
Culbertson Developments Ltd —Portobello
- £33,000 - £37,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
10d
Service Manager - Managed Services
Mercury Hampton Ltd —Edinburgh
- £45,000 - £60,000 a year
- Full-time
- Azure
- Customer service
- Mentoring
- Annual leave
Quick apply
Senior Financial Systems Manager
NoblePOS Enterprise Software UK Ltd. —Edinburgh
- £70,000 - £95,000 a year
- Full-time
- ERP systems
- Master's degree
- Project management
- Free parking
Quick apply
Project Manager
Standard Life —Edinburgh
- Up to £72,000 a year
- Project management
- Annual leave
7d
Senior BIM Manager
AECOM —Edinburgh
- Full-time
- Hybrid work
- Construction experience
- Leadership
- Communication skills
Senior Business Development Manager – Retail & Surface Access
Edinburgh Airport —Edinburgh
- £60,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Writing skills
- Free parking
- Employee assistance programme
14d
Senior Manager
Swiss Life Global Solutions —Edinburgh
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Senior Project Manager - Team Lead
Plexus —Livingston
- Business development
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Risk Manager / Senior Risk Manager
Turner & Townsend —Edinburgh
- Full-time
- Communication skills
Quick apply
Registered Manager
Aiyara Partners —Edinburgh
- £70,000 - £75,000 a year
- Full-time
- Budgeting
- In-person
- Leadership
Quick apply
10d
General/Plant Manager
Glennon Brothers —Humbie
- Full-time
- Engineering
- Continuous improvement
- Team management
Quick apply
4d
Plant Manager - Anaerobic Digestion
BioConstruct NewEnergy Ltd —Haddington
- £45,000 - £50,000 a year
- Full-time
- Engineering
- Team management
- IT
Quick apply
7d
Senior Product Manager I - International Accounting
Clearwater Analytics, Ltd. —Edinburgh
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Operations Manager
SA Quality Sheds Ltd —Bathgate
- £45,000 - £55,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
Senior Business Development Manager
WTW —Midlothian
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Senior Expansion Manager UK
Fastned —Edinburgh
- Full-time
- Hybrid work
- Bachelor's degree
- Continuous improvement
- Travel
2d
Senior Risk Manager
Turner & Townsend —Edinburgh
- Full-time
- Continuous improvement
- Team management
- Travel
Quick apply
Senior Business Development Manager - Retail & Surface Access
EdinburghAirport —Edinburgh
- £60,000 a year
- Full-time
- Business development
- Travel
- Contracts
14d
Commercial Manager – Onshore
Arcadis —Edinburgh
- Contracts
13h

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senior process manager jobs near edinburgh, edh

Senior Client Service Manager - Commercial Lines

Gallagher -
Kinross

Apply Now

Job details

£69,500 - £116,000 a year

Qualifications

Stakeholder collaboration
Client engagement
Mentoring junior staff
Compliance audits
Microsoft Office Suite
Bachelor's degree
Team management
Contract renewal support
Risk management
Mentoring
Customer renewal management
Relationship management
Professional development mentoring
Customer interaction

Full job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.

You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.

How you'll make an impact

Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
Conduct regular audits to ensure compliance with regulations and maintain high service standards.
Oversee the accuracy and management of client and policy data using Gallagher’s systems.
Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

About You

Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
A Property and Casualty Insurance License.
Proficiency in Microsoft Office.
A desire to build relationships and deliver results.
Adaptability and resilience in managing shifting priorities.
A collaborative mindset to work with teams across Gallagher.

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Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Apply Now

Refine Your Search

senior process manager jobs in edinburgh, edh

Senior Client Service Manager - Commercial Lines

Office Manager

Service Manager - Managed Services

Senior Financial Systems Manager

Project Manager

Senior BIM Manager

Senior Business Development Manager – Retail & Surface Access

Senior Manager

Senior Project Manager - Team Lead

Risk Manager / Senior Risk Manager

Registered Manager

General/Plant Manager

Plant Manager - Anaerobic Digestion

Senior Product Manager I - International Accounting

Operations Manager

Senior Business Development Manager

Senior Expansion Manager UK

Senior Risk Manager

Senior Business Development Manager - Retail & Surface Access

Commercial Manager – Onshore

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