Sales administrative support occupations Work, Jobs in Towcester, Nth (with Salaries)

Sales Support Specialist
JIROX LIMITED —Rugby
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Data entry
- In-person
- Free parking
- Employee discount
Quick apply
5d
Sales Support Executive
Kiwa —Milton Keynes
- £30,600 a year
- Full-time
- Hybrid work
- Salesforce
- Communication skills
- Annual leave
- Employee assistance programme
1d
Customer Operations Coordinator
Brampton Chase —Northampton
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Employee discount
Quick apply
Sales Support Administrator
Misco Technologies Limited —Rushden
- £26,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
Sales administrator
Surgical Instruments Group Holdings Ltd —Milton Keynes
- £25,500 - £27,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- IT
- Free parking
Quick apply
Inside Sales Support
Döhler GmbH —Milton Keynes
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
14d
Sales Administrator/Coordinator
Kinetic Software —Milton Keynes
- £29,000 a year
- Hybrid work
- Salesforce
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Part Time Administrator
BYD Rugby —Rugby
- Part-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
10h
Fleet Administration Executive
Return on Investment Ltd —Milton Keynes
- Up to £24,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Databases
- Administrative experience
- Free parking
- Annual leave
Quick apply
4d
Sales Support (m/f/d)
Fastenal Europe —Milton Keynes
- £27,000 a year
- Full-time
- Customer service
- IT
- Free parking
Quick apply
Quotes Administrator
Gartec Limited —Aylesbury
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
12d
Quotes Administrator
Innovalift AB —Aylesbury
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
- Employee assistance programme
12d
Order Management Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Employee discount
- Referral programme
12d
Sales Administrator
Portakabin —Rugby
- £27,000 - £30,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Annual leave
- Employee discount
Quick apply
7d
Sales/Operations Assistant
The Indian Block Print Co. —Middle Aston
- £27,000 - £30,000 a year
- Overtime
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
8d
Customer Service Administrator
Wabtec —Northampton
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee discount
Quick apply
12d
Sales/Operations Assistant
Calibo —Northampton
- £24,500 - £26,500 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Administrative experience
Quick apply
Junior Sales Administrator
Thorns Group —Wellingborough
- £24,784.50 - £25,000.00 a year
- Full-time
- CRM software
- Hospitality
- Microsoft Outlook
- Free parking
Quick apply
6d
CSR (Customer Service Representative)
Total IT Technology Solutions Ltd —Bedford
- £26,436.80 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Annual leave
- Referral programme
Quick apply
Sales & Operations Coordinator
Surya —Newport Pagnell
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply

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Sales Support Specialist

JIROX LIMITED
Rugby

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,000 a year
5 days ago

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer communication
Sales support
Customer service call handling
Inbound customer enquiry call handling
Returns processing
Customer service
Client communication
Ticket management
Logistics
Sales administration
Handling customer enquiries
Dispatching
Zendesk
Data entry
Sales administration experience (1–3 years)
Customer interaction
AI
Communication skills
Supply chain customer service

Full job description

The Company

We imagine, launch, and run our own brands. From idea to market-ready, we focus on creating products that serve a real purpose. Our team handles everything in-house from initial concept research and prototyping to branding, packaging, and supplier coordination. Every product we launch is designed for durability, functionality, and scalability.

With a data-driven approach, we refine listings, run performance advertising, and track every metric to maximise visibility, conversion, and brand growth. Our logistics operations are built for speed, accuracy, and control. We coordinate warehousing, packaging, and delivery across multiple platforms to ensure fast, reliable service.

Job Summary

We are seeking a proactive, detail-oriented, and solutions-driven Sales Support Specialist to join our growing team. In this role, you will play a vital role in keeping our sales and operations pipelines moving efficiently by providing high-quality support to customers and assisting the operations team with critical logistics administration.

The ideal candidate will be tech-savvy, highly organised, and comfortable using modern customer support and operations tools. You will handle customer enquiries, process order-related requests, and provide key administrative support to the Operations team, including booking couriers, updating shipping systems, and coordinating order dispatches. You will work closely with our logistics and e-commerce teams to ensure every order and customer interaction is handled with speed and accuracy.

Key Skills

Helpdesk and Software Proficiency: Experience using eDesk or similar helpdesk systems (Zendesk, Freshdesk)

Logistics and Courier Admin: Familiarity with courier portals and booking software for processing shipments and tracking

AI and Tool Adaptability: Ability to leverage AI-assisted tools to increase response efficiency without losing accuracy

Communication: Exceptional written and verbal communication skills with a professional telephone manner

Problem-Solving and Organisation: Strong ability to resolve order issues, coordinate logistics admin, and manage a high volume of tickets and administrative tasks under time constraints

Attention to Detail: Meticulous approach to data entry, courier bookings, and payment or refund adjustments

Responsibilities

Sales and Customer Support

Manage incoming customer communications via eDesk, ensuring responses are timely, helpful, and aligned with brand guidelines
Handle inbound telephone and email enquiries regarding product specifications, order status, custom requests, and delivery lead times
Utilise AI-assisted support tools to streamline workflows while maintaining a personal, tailored approach for complex sales enquiries

Operations and Courier Administration

Provide direct administrative support to the Operations team by booking freight or transportation
Liaise with courier partners to resolve delivery issues, address failed attempts, update delivery addresses, and file courier claims where necessary

Returns, Replacements and Financials

Process and manage customer returns and replacement orders, ensuring items are correctly logged in internal inventory systems
Authorise and issue adjustments or refunds accurately through payment gateways and e-commerce platforms in line with company policies
Coordinate with the warehouse team to ensure replacement or reshipped items are prioritised and dispatched quickly

Collaboration and Process Quality

Work alongside logistics and warehouse staff to track delayed or problematic shipments and provide proactive updates to customers
Maintain accurate records of sales queries, logistics disputes, and operational resolutions
Highlight recurring shipping or product issues to the relevant teams to help refine processes

Job Types: Full-time, Permanent

Pay: £26,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sales administrative support occupations jobs in towcester, nth

Sales Support Specialist

Sales Support Executive

Customer Operations Coordinator

Sales Support Administrator

Sales administrator

Inside Sales Support

Sales Administrator/Coordinator

Part Time Administrator

Fleet Administration Executive

Sales Support (m/f/d)

Quotes Administrator

Quotes Administrator

Order Management Specialist

Sales Administrator

Sales/Operations Assistant

Customer Service Administrator

Sales/Operations Assistant

Junior Sales Administrator

CSR (Customer Service Representative)

Sales & Operations Coordinator

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