Front office manager Work, Jobs in Tradeston, Glg (with Salaries)

Front Office Assistant
The Address Glasgow —Glasgow
- Part-time
- Hotel
- Front desk
- Cash handling
Quick apply
7d
Receptionist/Administrator
Circle Scotland CIC —Glasgow
- £13.45 an hour
- Full-time
- Administrative experience
- Organisational skills
- Front desk
- Free parking
- Annual leave
Quick apply
Assistant Night Manager
Cameron House —Dunbartonshire
- £32,032 a year
- Full-time
- Hotel
- Training & development
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Head Concierge
Mar Hall Golf & Spa Resort —Bishopton
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee discount
Quick apply
8d
Restaurant Shift / Floor Manager
Tim, Hortons —Cumbernauld
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Hotel
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Hotel Receptionist
The Brunswick Hotel —Glasgow
- £12.71 - £13.00 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
1d
Assistant Front Office Manager
Glasgow Marriott Hotel —Glasgow
- £14.63 an hour
- Weekend availability
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
4d
Revenue Manager
The Address Glasgow —Glasgow
- Full-time
- Data analysis skills
- Hotel
- Analysis skills
Quick apply
10d
Hotel Front Office Night Supervisor
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
6d
Restaurant Shift / Floor Manager
Tim Hortons —Glasgow
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
Venue Night Porter
Glenbervie House and Country Estate —Larbert
- From £13.71 an hour
- Part-time
- Bilingual
- Hospitality
- Bar
- Free parking
- Employee discount
Quick apply
4d
Restaurant Shift / Floor Manager
Tim Hortons —Falkirk
- £13.37 an hour
- Full-time
- Sales
- Team management
- Quick service & fast food restaurant
Quick apply
7d

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Front Office Assistant

The Address Glasgow -
Glasgow

Quick apply

Job details

Part-time | Full-time
7 days ago

Qualifications

Guest check-in and check-out
Guest relations
Accommodation booking
Front desk
Guest services telephone call handling
Cash handling
Hotel front office operations

Full job description

JOB TITLE: FRONT OFFICE ASSISTANT

RESPONSIBLE FOR: To greet guests in accordance with training and allocate rooms according to laid-down procedures.

The main duties involved in the role of a Front Office Assistant at The Address Collective are outlined below however this list is not exhaustive.

MAIN DUTIES:

To arrive promptly on duty as scheduled in a full, clean & presentable uniform at all times in accordance with company grooming policy.

Maintain the highest level of personal and work cleanliness and hygiene.

Adhere to the company's Code of Conduct.

To comply with company regulations regarding, fire, health and safety, hygiene, customer care and security.

To read, understand and carry out your responsibilities as defined in the Health and Safety Statement and Staff Handbook.

Check and ensure the correctness of all reception floats.

Ensure work areas are kept clean, safe and tidy at all times.

Receive and register guests on arrival, using their names at all times adhering to laid down procedures e.g. brand standards.

Ensure all documentation relating to the registration and checking out of guests is as per standard of procedures.

Be thoroughly familiar with all company selling procedures and promotions.

Be aware of hotel room availability and rates at all times.

Adhere to all regulations in respect of Health and Safety, hygiene, guest safety, fire regulations, emergency procedures, etc

To ensure that any additional requirements for guests are offered and catered for as much as is reasonably possible, i.e. dinner reservations, porter, information services etc.

To ensure that all charges are posted correctly onto room bills.

Maintain & monitor management accounts.

Be aware of all hotel facilities & amenities. (ie car parking, directions etc)

Communicate with colleagues and guests professionally.

Provide the highest level of customer services consistently.

Provide relevant reports to departments as required.

To take reservations and respond to guests in a timely and professional manner.

To answer switchboard in a warm and welcoming manner and effectively transfer calls to correct extensions in the absence of the switchboard operator.

To administer all reservations, cancellations & no-shows in line with company policy.

Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.

Conduct regular security checks throughout the day and report any issues to management.

Report any maintenance issues immediately to management,

To correctly take messages for guests/staff ensuring that date, time, message, from, to and initial are noted.

To ensure that relevant people receive any messages immediately.

Dealing with any guest requests/queries in a polite and attentive manner and reporting/logging any problems to the Duty Manager.

Balancing of telephone, lounge, restaurant, bars and reception cash at the end of each shift.

The sensible allocation of rooms to customers having viewed all relevant guest requests.

Check all telephone charges from meeting rooms and ensure they are posted to correct folios.

Handling safe deposits for guests.

Maximise in-house selling whenever possible and maintain an awareness of all sales opportunities.

Dealing with Foreign Exchange for customers.

To ensure that all monies are kept secure at all times.

All staff of the company are required to make themselves available for training and communication meetings for which advance notice will normally be given. The content of all training session and issues addressed at team meetings must be adhered to.

Complete duties as per checklist

To ensure that all cash in dealt with in accordance with cash handling procedures.

To carry out any reasonable duty requested by a manager, senior staff member or request of a guest.

INDFOH

Quick apply

Refine Your Search

front office manager jobs in tradeston, glg

Front Office Assistant

Receptionist/Administrator

Assistant Night Manager

Head Concierge

Restaurant Shift / Floor Manager

Guest Services Manager

Hotel Receptionist

Assistant Front Office Manager

Revenue Manager

Hotel Front Office Night Supervisor

Restaurant Shift / Floor Manager

Venue Night Porter

Restaurant Shift / Floor Manager

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