Services agent Work, Jobs in Portchester, Ham (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- English
11d
Freight Operations Coordinator
RHC Equestrian —Portsmouth
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- In-person
- Time management
Quick apply
Global Recruitment Assistant
University of Portsmouth —Portsmouth
- £27,319 - £31,236 a year
- Full-time
- Hybrid work
- University
- Continuous improvement
- Recruiting
- Employee discount
4d
Office Manager / Senior Administrator
ClearWater Sensors Ltd. —Southampton
- £30,000 - £40,000 a year
- Full-time
- Microsoft Word
- Inventory control
- Salesforce
- Free parking
- Annual leave
Quick apply
8d
Village Sales Adviser
Inspired Villages —Portsmouth
- CRM software
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
14d
Affordable Housing Enabling Officer
Portsmouth City Council —Portsmouth
- £36,363 - £39,151 a year
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
13d
Sales Consultant
LRG —Portsmouth
- £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
Business Development Executive
Accelerator Limited —Southampton
- £26,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Referral programme
Quick apply
Global Officer (Recruitment)
University of Portsmouth —Portsmouth
- £35,608 - £39,906 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
Service Charge Analyst
Innovus —New Milton
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
7d
Junior Maritime Operations Officer
Ambrey —Southampton
- From £26,000 a year
- Full-time
- Databases
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1d
LEGAL ASSISTANT – CONVEYANCING (MATERNITY COVER) (Administrative)
Scott Bailey LLP —Lymington
- Up to £27,000 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
13d
Operational Administrator
Ancla Realty —Southampton
- £32,000 - £36,000 a year
- Full-time
- In-person
- Phone etiquette
- Office experience
Quick apply
7d
Resident Liaison Officer - Social Housing
Aaron Services —Havant
- £27,976 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Investment Operations Support
HSBC Global Services Limited —Fareham
- Full-time
- Communication skills
4h
Sales & Resettlement Progressor
Abri —Eastleigh
- Up to £42,146 a year
- Full-time
23h
Corporate Sales Administrator
Snows Group —Southampton
- £28,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Junior Commercial Advisor
Verisure Services (UK) Limited —Southsea
- £3,800 a month
- Full-time
Quick apply
Part Time Sales Consultant
LRG —Southampton
- Up to £19,250 a year
- Part-time
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
Strutt & Parker - Sales Negotiator / Senior Negotiator
BNP Paribas —Chichester
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Annual leave
- Employee discount

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Havant

Apply Now

Job details

Full-time
11 days ago

Qualifications

Customer service call handling
Administrative support experience
Logistics
English
Customer interaction
Outbound calling
Supply chain customer service

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

services agent jobs in portchester, ham

Delivery Station Liaison Agent

Freight Operations Coordinator

Global Recruitment Assistant

Office Manager / Senior Administrator

Village Sales Adviser

Affordable Housing Enabling Officer

Sales Consultant

Business Development Executive

Global Officer (Recruitment)

Service Charge Analyst

Junior Maritime Operations Officer

LEGAL ASSISTANT – CONVEYANCING (MATERNITY COVER) (Administrative)

Operational Administrator

Resident Liaison Officer - Social Housing

Investment Operations Support

Sales & Resettlement Progressor

Corporate Sales Administrator

Junior Commercial Advisor

Part Time Sales Consultant

Strutt & Parker - Sales Negotiator / Senior Negotiator

I want to receive the latest job alerts for services agent in portchester, ham

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