Customer service representative Work, Jobs in Formby (with Salaries)

Weekend Customer Service Advisor
Places for People —Preston
- £9,726 a month
- Overtime
- Hybrid work
- Free parking
- Annual leave
4d
Customer Service Advisor
Liverpool City Council —Liverpool
- £27,254 - £31,022 a year
- Rotating shift
- Employee assistance programme
1d
Customer Service Advisor
Worldwide Furniture —Liverpool
- £12.71 - £15.00 an hour
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Store discount
Quick apply
2h
Call Centre Agent
Jacobs Enforcement —Birkenhead
- £24,500 - £30,000 a year
- Overtime
- Financial services
- Negotiation
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Customer Service Advisor
Ardent Credit Services Ltd —Kirkby
- £27,100 - £31,372 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Free parking
- Employee discount
Quick apply
7d
Senior Customer Service Advisor
Fashion Specs Direct Limited t/a Spex4less —Wirral
- £24,784.50 - £26,325.00 a year
- Full-time
- Customer service
- No experience needed
- English
- Free parking
- Store discount
Quick apply
5d
Customer Service Centre Advisor
Places for People —Preston
- £27,030.83 a year
- Overtime
- Hybrid work
- Free parking
- Annual leave
5d
James Hall & Co. - Customer Service & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Communication skills
- Free parking
- Annual leave
Quick apply
4d
Customer Support Coordinator
Boolean Inc. —Liverpool
- £2,350 - £3,100 a month
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
13d
Customer Service Advisor
Connells Group —Maghull
- From £25,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Negotiation
- Annual leave
- Employee discount
Quick apply
3d
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Service Advisor
United Utilities —Warrington
- £13.95 an hour
- Temporary
- Bilingual
- English
- Data entry
- Free parking
Quick apply
5h
Customer Support Officer
National Examining Board for Dental Nurses (NEBDN) —Preston
- From £26,000 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Health & wellbeing programme
- Work from home
Quick apply
12d
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
6d
Customer Service Advisor (FTC up to 12 Months)
CMA CGM —Liverpool
- Temporary
- Hybrid work
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
Pinnacle Group —Liverpool
- £26,227.50 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
4d
Customer Service Advisor - Evenings
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Customer Support Administrator
Daforza (Distribution) Ltd —Chorley
- £25,420 - £30,000 a year
- Full-time
- Spanish
- Customer service
- English
- Free parking
- Employee discount
Quick apply
3d
Customer Service Team Leader
William Hill —Bolton
- £27,941.96 a year
- Temporary
- Customer service
- Supervising experience
- Employee discount
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Mentoring
- Annual leave
- Employee assistance programme

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Weekend Customer Service Advisor

Places for People -
Preston

Apply Now

Job details

Permanent
£9,726 a month
4 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount
Flexible schedule
Sick pay
On-site parking

Qualifications

Anti-social behaviour case management in housing
Safeguarding procedures
Customer support
Customer interaction

Full job description

Location:

Preston (PR5)
Salary:

£9,726.00 + Benefits
Employment Type:

Permanent
Hours per Week:

13.5
Grade:

6
Closing Date:

13 August 2026

Are you looking for a career that makes a real difference in peoples' lives? A job in Housing could be for you. We are Places for People, the UK's leading Social Enterprise. We build, manage, and maintain Communities across the UK, where everyone is welcome and can thrive.

We're looking for applicants to come and join us in our Customer Contact Centre. Starting as a Customer Service Advisor, you will gain experience and exposure to a world of knowledge and opportunities within the Housing Sector.

The opportunities from joining our Customer Contact Centre are endless!

At Places for People, we believe in investing in your future, that's why we offer our team a wealth of opportunities to develop their skills and climb the Housing Sector ladder. In the last twelve months, we've helped many Customer Service Advisors to progress their careers into roles within our Supporting Housing, Digital Inclusion, and Customer Focus teams. We've even had Advisors develop into senior management roles. In fact, our Programme Change Development Lead as well as some of our Account Managers, Data Analysts, Project Managers and Specialist Landlord Coordinators all got their start within our Customer Contact Centre.

Want to know the best bit?

You don't need to have previous Housing experience to thrive in this role. We recruit hard-working people who show the right behaviours and align with our values especially with handling difficult conversations (such as anti-social behaviour). We then train you to become a well-rounded Housing Professional and provide opportunities for career progression.

Please note: We are recruiting for 3 roles.

More about your role

We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you to be a part of it! You will join our award-winning Customer Service Centre, which has been operating since 2001. Our customer service team are going through a period of massive growth. To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase.

In our Customer Service Centre, no two days are the same, one moment you could be assisting a customer with a housing application, managing low level anti-social behaviour, or even diagnosing repair issues – but don't worry we'll teach you everything you need to know. The team you are joining are passionate about providing an excellent customer experience and we roll up our sleeves and work together to make things happen.

The office is accessible by local bus routes and free onsite parking is provided.

You will be working the following hours:

Week One - Sat and Sun 8am-4pm
Week Two - Sat and Sun 4pm-10pm

Training for this role will be Monday-Friday 9am-5pm for the first 4 weeks.

If you feel like you can make a difference, download our job profile, and make an application. This role also includes working bank holidays and over the Christmas period.

More about you

Do you enjoy speaking to people? Do you want to work in a lively social environment where customers are at the heart of what you do? If so, this may be the job for you…

Any successful applicants will be joining an innovative team where we value your ideas, opinions on better ways of working and enhancing our service.

Experience in triaging complex related contacts in relation to Home Repairs and diagnostics is preferred.

About us

We are Places for People, the UK's leading Social Enterprise. We believe that it's more than just homes that make a community – it's the people. That's why we change our Customers' lives everyday by creating and supporting thriving communities.

Our business consists of complementary companies that are market leaders in the placemaking, property investment, development, leisure, and management sectors. Combined, they have the expertise to create and manage whole communities, providing homes, services, support, and infrastructure that ensures our customers and their communities thrive.

The markets we operate in include:

Affordable and supported housing

Development

Property management

Leisure management

Fund management

But we aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause.

We want you to join the Places for People Group and the nearly 11,000 other colleagues on our journey - colleagues who have helped to build, manage, and maintain places that people are proud to call home.

Benefits

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:

Full training provided

Hybrid working – 3 days in the office and 2 from the comfort of your own home

Overtime

Excellent holiday pay and sick pay

Ability to buy or sell leave

Access to our WPA cash plan – which can save you up to £500 on dental, GP prescriptions and eye care

Pension with matched contributions

Future career opportunities
Extra benefits including huge discounts and offers from shops, cinemas and much more

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

Refine Your Search

customer service representative jobs in formby

Weekend Customer Service Advisor

Customer Service Advisor

Customer Service Advisor

Call Centre Agent

Customer Service Advisor

Senior Customer Service Advisor

Customer Service Centre Advisor

James Hall & Co. - Customer Service & IT Advisor

Customer Support Coordinator

Customer Service Advisor

Customer Banking Agent

Customer Service Advisor

Customer Support Officer

Customer Care Specialist

Customer Service Advisor (FTC up to 12 Months)

Customer Service Advisor

Customer Service Advisor - Evenings

Customer Support Administrator

Customer Service Team Leader

Funded Customer Associate

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