Patient access occupations Work, Jobs in Tarleton, Lan (with Salaries)

Patient Experience Coordinator (FTC)
Spire Healthcare —Liverpool
- £19,800 - £33,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Annual leave
5h
Dental Receptionist
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £25,760 - £27,476 a year
- Part-time
- No experience needed
- Communication skills
1h
Medical Receptionist/Care Navigator
Ryan Medical Centre —Preston
- From £12.79 an hour
- Front desk
- Free parking
- Employee discount
Quick apply
Patient Administrator
Circle Health Group —Bolton
- Up to £24,957 a year
- Full-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
Assessment and Review Worker
St Helens Borough Council —Whiston
- £28,598 - £31,022 a year
- Weekend availability
- Discharge planning
7d
Dental Receptionist
Grimsargh Smile Clinic —Preston
- £13 - £14 an hour
- Full-time
- Data entry
- Cleaning
- In-person
Quick apply
13d
Assessment and Review Worker
St. Helens Council —St Helens
- £28,598 - £31,022 a year
- Weekend availability
- Discharge planning
6d
Waiting List Co-Ordinator - Ophthalmology
Liverpool University Hospitals NHS Foundation Trust —Liverpool
- £28,392 - £31,157 a year
- Part-time
- Rehabilitation centre
3d
Care Coordinator
Lumina Care —St Helens
- From £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
1d
GP Receptionist
Bryn Cross Surgery —Wigan
- £12.71 an hour
- Part-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
8h
Patient Advisor
Optical Express Group —Liverpool
- From £27,000 a year
- Weekend availability
- Patient care
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Admin and Clerical
NHS Professionals —Bolton
- £12.92 an hour
- Temporary
- Accounting
- Organisational skills
- Typing
Quick apply
5d
Receptionist
Foxleigh Family Surgery —Leigh
- From £12.90 an hour
- Part-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Receptionist/administrator Clinical Coder
Longton Medical Centre —Prescot
- Temporary
- EMR systems
- Front desk
- Typing
Quick apply
Medical Receptionist
Riverside Medical Centre —Preston
- From £13 an hour
- Part-time
- GP surgery experience
- Front desk
- IT
Quick apply
6d
Respiratory Administrator
East Lancashire Hospitals NHS Trust —Blackburn
- £25,760 - £27,476 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Travel
6d
Care Navigator
Murdishaw Health Centre —Runcorn
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Computer literacy
Quick apply
6d
Care Navigator/Administrative Assistant
Oswald Medical Centre —Accrington
- £12.71 an hour
- Part-time
- Data entry
- Front desk
- Cleaning
- Free parking
- Annual leave
Quick apply
4d
Supportive & Specialist Palliative Care Co-ordinator
Queenscourt Hospice —Southport
- £28,756 - £31,767 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Databases
- Annual leave
- Employee assistance programme
Quick apply
Dental Treatment Coordinator
Turret Orthodontics Ltd —Liverpool
- £13.75 - £14.94 an hour
- Full-time
- CRM software
- Patient care
- Organisational skills
- Health & wellbeing programme
- Employee discount
Quick apply
5d

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Patient Experience Coordinator (FTC)

Spire Healthcare -
Liverpool

Apply Now

Job details

Part-time
£19,800 - £33,000 a year
5 hours ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Computer literacy
English
Complaint handling

Full job description

Patient Experience Coordinator

Private Hospital | Liverpool | 12 months Fixed-term contract | Part-time | 25 hours per week
Salary: £19,800 to £22,000 per annum DOE, based on 25 hours per week
Full-time equivalent salary: £29,700 to £33,000 per annum

Spire Liverpool Hospital has an exciting opportunity for an experienced Patient Experience Coordinator to join our Governance team on a part-time, 12-month maternity cover contract.

Spire Liverpool Hospital is a leading provider of private hospital treatments for patients across the North West of England. With a full multidisciplinary medical team, we specialise in a wide range of treatments. Our high-quality accommodation and aftercare reflect our commitment to supporting patients and their health throughout their journey.

Working Hours

25 hours per week
Operating hours are Monday to Friday, 9:00am to 5:00pm

Contract Type

Part-time, Fixed-term for 12 months

About the Role

As a Patient Experience Coordinator, you will provide a full administration service for Level 1, 2 and 3 complaints, ensuring all written and verbal complaints are handled promptly, confidentially and in line with Spire Healthcare’s complaints policy and data protection guidelines.

Duties and Responsibilities

Your responsibilities will include, but are not limited to:

Receive and log incoming complaints, maintaining electronic complaints reporting system and other manual / computerised records as required to a high standard
Contact the complainant by telephone to acknowledge the complaint when required
Generate holding letters to the complainant when required, ensuring where possible that a reason for the delay in providing a response is given
Provide support to Heads of Department as required in drafting final response letters, following the conclusion of complaints investigations
Assist with provision of complaints data and files when required for internal and external hospital inspections.
Highlight Root Causes and trends to Senior Management Team for action, record and monitor completion of actions following complaints

Who We’re Looking For

The ideal candidate will have:

Previous complaints handling experience is desirable for this role, ideally in a hospital or clinical environment.
Knowledge of data protection rules in a healthcare environment.
A high standard of written English in order to communicate complex issues that must be explained in terms that are clear and understood by patients who may have very little clinical knowledge.
Excellent computer skills.
Good knowledge of Word and Excel and Outlook.

Benefits

We offer our colleagues a competitive salary and a comprehensive benefits package, including:

35 days’ annual leave inclusive of bank holidays, pro rata
Employer and employee contributory pension with flexible retirement options
Access to the “Spire for You” reward platform, offering discounts and cashback with over 1,000 retailers
Private medical insurance
Life assurance
Free onsite parking, saving an average of £50 per month
Support for employee wellbeing, work-life balance, ongoing development and reward

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

Driving clinical excellence
Doing the right thing
Caring is our passion
Keeping it simple
Delivering on our promises
Succeeding and celebrating together

Our people are our difference. It is their dedication, warmth and commitment to excellence that sets Spire Healthcare apart.

Closing Date

Applications may close early if we receive a high number of suitable applications, so we encourage candidates to apply as soon as possible.

Apply Now

Refine Your Search

patient access occupations jobs in tarleton, lan

Patient Experience Coordinator (FTC)

Dental Receptionist

Medical Receptionist/Care Navigator

Patient Administrator

Assessment and Review Worker

Dental Receptionist

Assessment and Review Worker

Waiting List Co-Ordinator - Ophthalmology

Care Coordinator

GP Receptionist

Patient Advisor

Admin and Clerical

Receptionist

Receptionist/administrator Clinical Coder

Medical Receptionist

Respiratory Administrator

Care Navigator

Care Navigator/Administrative Assistant

Supportive & Specialist Palliative Care Co-ordinator

Dental Treatment Coordinator

I want to receive the latest job alerts for patient access occupations in tarleton, lan

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