Patient access occupations Work, Jobs in Studley, War (with Salaries)

Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Google Suite
- Management
- Inventory control
- Free parking
- Work from home
Quick apply
Scheduler
Specsavers —Wednesbury
- £25,242 a year
- Full-time
- Customer service
- Databases
- Organisational skills
- Annual leave
- Employee discount
2d
Support Medical Secretary
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
2d
Administrator
ABL Health —Dudley
- £25,000 a year
- Full-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Referral programme
4d
Domiciliary Scheduler
Specsavers —Wednesbury
- £25,420 a year
- Full-time
- Databases
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
4d
General Practice Receptionist/Administrator
Rea Valley Health Partnership (Consisting of Kings Norton, Ashtree and Keynell Covert) —Kings Norton
- From £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Free parking
- Annual leave
Quick apply
Care Coordinator - Solihull
Unique Senior Care —Solihull
- £29,520 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
4d
Clinical Administrator
Specsavers Worcester Hearing Centre —Worcester
- £12.91 an hour
- Weekend availability
- Administrative experience
- Organisational skills
- Computer skills
- Employee discount
Quick apply
6d
Patient Advisor
Optical Express Group —Birmingham
- £27,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Sales and Customer Service Assistant
Eternal Smiles Dental Centre —Solihull
- From £23,000 a year
- Full-time
- English
- Microsoft Office
- Data entry
- Free parking
- Gym membership
Quick apply
4d
Care Coordinator Queensway Court
Unique Senior Care —Leamington Spa
- £29,520 a year
- Full-time
- Customer service
- Computer literacy
- Recruiting
- Annual leave
4d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Ward Clerk
Priory Group —Birmingham
- £16,119 a year
- Part-time
- Free parking
- Annual leave
Quick apply
2h
Dental Receptionist
Dental Opulence —Birmingham
- £13 - £14 an hour
- Part-time
- Organisational skills
- Store discount
- Employee discount
Quick apply
2h
Receptionist/Administrator
Upton Surgery —Worcester
- £12.71 an hour
- Part-time
- Front desk
- IT
- In-person
Quick apply
5d
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
4d
practice Lead/ Receptionist
Highfield Dental Clinic —Birmingham
- £32,000.00 - £35,977.33 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Ward Administrator
George Eliot Hospital NHS Trust —Nuneaton
- £25,272 a year
- Part-time
- Annual leave
2d
Therapy Services Administrator
Priory —Birmingham
- £27,946 a year
- Full-time
- Administrative experience
- Data entry
- Front desk
- Free parking
- Annual leave
Quick apply
5h
Dental Receptionist
Whitestone Dental Practice —Nuneaton
- Up to £12.71 an hour
- Part-time
- Computer skills
- In-person
Quick apply
12d

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Clinic Receptionist

Ebs Physiotherapy St Albans: Sports Injury Specialists
Birmingham

Quick apply

Job details

Permanent | Part-time | Full-time
£30,420.00 - £38,534.30 a year

Benefits

Free parking
Discounted or free food
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

Google Suite
Management
Inventory control
Clinical record keeping
Stock ordering
Customer service
Patient appointment coordination
Filing
English
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Business development
Appointment booking and call handling
Human resources
Front desk
Cleaning
Typing
Care Quality Commission standards
Stock replenishment
Patient record updating
Managing patient records
Stock coordination
Communication skills
Rota coordination

Full job description

About Us

EBS Physiotherapy is a busy, highly rated private physiotherapy and sports injury clinic based in St Albans. We provide high-quality musculoskeletal care, sports injury rehabilitation, post-operative rehabilitation, shockwave therapy, MSK ultrasound and advanced assessment services.

We are looking for a highly organised, professional and friendly individual to join our team in a combined role as Clinic Manager, Medical Secretary, Receptionist and Personal Assistant. This is a key position within the clinic and would suit someone who enjoys responsibility, patient interaction, organisation and helping a healthcare business run smoothly.

Role Overview

The successful candidate will be responsible for the smooth day-to-day running of the clinic, including reception duties, diary management, patient communication, administration, invoicing, insurance administration, stock control, staff coordination and general support to the Clinic Director.

This is a varied role requiring excellent communication skills, attention to detail, initiative and the ability to manage multiple tasks in a busy clinical environment.

Key ResponsibilitiesReception and Patient Care

Welcome patients warmly and professionally.
Answer phone calls, emails and online enquiries.
Book, amend and manage patient appointments.
Provide clear information about clinic services, pricing and appointment availability.
Ensure patients receive an excellent experience from initial enquiry through to discharge.
Manage patient arrivals, payments and follow-up bookings.
Maintain confidentiality and professionalism at all times.

Clinic Administration

Manage the clinic diary and clinician schedules.
Process payments, invoices and receipts.
Liaise with private medical insurers where required.
Maintain accurate patient records and administrative notes.
Send appointment confirmations, reminders and relevant clinic information.
Handle cancellation lists and waiting lists efficiently.
Support with clinic policies, forms and general compliance administration.

Medical Secretary Duties

Type and format clinical letters, reports and referral correspondence.
Send reports to patients, GPs, consultants and insurers where appropriate.
Liaise with consultants, GP practices, insurance companies and external healthcare providers.
Assist with managing referrals and patient documentation.
Ensure all correspondence is accurate, professional and sent in a timely manner.

Clinic Manager Duties

Oversee the smooth day-to-day running of the clinic.
Ensure treatment rooms, reception and waiting areas are clean, organised and well presented.
Monitor stock levels and order clinic supplies when needed.
Coordinate maintenance, contractors and suppliers.
Track/ file expenses
Support staff rotas, room allocation and diary efficiency.
Help implement clinic procedures and improve administrative systems.
Support the Clinic Director with business development and operational improvements.

Personal Assistant Duties

Provide administrative and organisational support to the Clinic Director.
Manage selected emails, tasks, reminders and follow-ups.
Assist with meetings, documents, projects and supplier communication.
Help organise clinic events, training days, meetings and marketing tasks.
Support with HR administration, staff documents and onboarding processes.

Essential Skills and Experience

Excellent communication and customer service skills.
Highly organised with strong attention to detail.
Confident using computers, email, diary systems and Microsoft Office or Google Workspace.
Ability to multitask in a busy environment.
Professional, friendly and calm under pressure.
Able to work independently and use initiative.
Reliable, punctual and trustworthy.
Strong written English and administrative skills.
Understanding of confidentiality and data protection.

Desirable Skills

Previous experience in a private healthcare, physiotherapy, medical, dental or clinical setting.
Experience using clinic booking software such as Cliniko, TM3 or similar.
Experience dealing with private medical insurance companies.
Previous medical secretary or clinic management experience.
Knowledge of CQC, healthcare compliance or patient administration systems.

Personal Qualities

We are looking for someone who is:

Warm, welcoming and professional.
Organised and proactive.
Trustworthy and discreet.
Confident speaking with patients and professionals.
Able to take ownership of tasks.
Positive, flexible and willing to learn.
Comfortable working in a growing healthcare business.
Happy to train/ mentor someone with non-medical experience too.

Working Hours

This is a full-time role. Exact working hours will be discussed depending on clinic needs. Some flexibility may be required to support the smooth running of the clinic.

What We Offer

A key role in a growing private healthcare clinic.
Supportive and professional working environment.
Varied responsibilities with opportunities to develop.
Training on clinic systems and processes.
Opportunity to be involved in the growth and organisation of the clinic.
Friendly team environment focused on excellent patient care.

How to Apply

Please send your CV and a short covering letter explaining why you would be suitable for this role.

We are looking for someone who can become an important part of our team and help us continue to deliver an excellent service to our patients.

Pay: £30,420.00-£38,534.30 per year

Benefits:

Company pension
Discounted or free food
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in studley, war

Clinic Receptionist

Scheduler

Support Medical Secretary

Administrator

Domiciliary Scheduler

General Practice Receptionist/Administrator

Care Coordinator - Solihull

Clinical Administrator

Patient Advisor

Sales and Customer Service Assistant

Care Coordinator Queensway Court

Private Patient Co-ordinator FTC

Ward Clerk

Dental Receptionist

Receptionist/Administrator

Front of House Assistant

practice Lead/ Receptionist

Ward Administrator

Therapy Services Administrator

Dental Receptionist

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