Customer manager Work, Jobs in Milton Keynes (with Salaries)

Service Manager - Milton Keynes
Chapter 2 —Milton Keynes
- £55,000 a year
- Hybrid work
- Business development
- Travel
- Organisational skills
Area Sales Manager
Dawsongroup —Milton Keynes
- Full-time
- Business development
Quick apply
Growth & Customer Marketing Lead
WorkBuzz —Milton Keynes
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- AI
- Analytics
Senior Sales Manager
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Business development
- Training & development
- Communication skills
- Employee discount
- Referral programme
9d
Assistant Service Manager
Vertu Motors —Aylesbury
- £40,000 - £50,000 a year
- Full-time
- Training & development
- Communication skills
- Employee discount
Quick apply
Sales Manager
Industrial Site Maintenance —Brixworth
- From £30,000 a year
- Full-time
- Customer service
- Business development
- Organisational skills
- Free parking
- Referral programme
Quick apply
6d
Customer Account Manager
Evlo —Luton
- Financial services
- Communication skills
- Employee discount
Quick apply
9d
Head of Sales
Miswa Chemicals Ltd —Northampton
- Full-time
- English
- Business development
- Team management
Quick apply
7d
Road Logistics Sales Account Manager
Kuehne+Nagel —Milton Keynes
- Customer service
- Employee assistance programme
Director - Sales & Business Development - UK & Ireland - Pharma & Food Applications
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- Engineering
- Business development
- Training & development
Customer Consultant/Project Manager
The Bathroom Studio Kettering —Kettering
- £29,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Wholesale Regional Sales Manager
Philex Electronic Limited —Bedford
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Business development
- Travel
Quick apply
7d
Customer Experience Manager
Dunelm —Aylesbury
- Weekend availability
- Continuous improvement
- Training & development
- Retail management
Client Service Assistant Manager
TC-Group —Milton Keynes
- Full-time
- Hybrid work
- Accounting
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
13d
BUSINESS DEVELOPMENT & SALES ACCOUNTS MANAGER
SLCOOLING LTD —Hemel Hempstead
- Up to £38,700 a year
- Full-time
- CRM software
- Business development
- No degree
- Flexitime
- Work from home
Quick apply
12h
Sales Manager & Luxury Events Fundraising
GLOBEXPERT FUNDRAISING LTD —Towcester
- From £20,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Work from home
Quick apply
19h
Sales Lead, Midlands UK
Tesla —Milton Keynes
- English
- Business development
- Continuous improvement
11h
Sales Account Manager, UK
Sensient Technologies Corporation —Milton Keynes
- Sales
- Business development
- Travel
Territory Sales Manager
SunbeltRentals —Milton Keynes
- Customer service
- Business development
- Negotiation
- Annual leave
Quick apply
12d
Customer Partnership Director
DHL Supply Chain —Milton Keynes
- Hybrid work
- Continuous improvement

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Service Manager - Milton Keynes

Chapter 2
Milton Keynes

Apply Now

Job details

£55,000 a year

Qualifications

Fiscal management
Employee relations case handling
Stakeholder liaison
Person-centred care planning
Complaint handling
Performance management
Change management
Business development
Risk management
Organisational skills
Planned Preventative Maintenance (PPM) implementation
Employee performance appraisals
Safeguarding procedures
NVQ
Training & development
Leadership
Care planning and needs assessment
Team motivation leadership
Internal quality assurance
Growth strategy
Team management in senior healthcare role
Facilities maintenance
Planned maintenance
Corporate regulatory compliance oversight

Full job description

Reports to: Regional Manager / Director
Location: Milton Keynes
Start Date: ASAP
Salary: £55,000

The Role:

Take overall responsibility for the effective management and operational delivery of the service, ensuring high quality, person-centred care and treatment that meets the needs and aspirations of the people we support.

Lead, manage and motivate a multidisciplinary team to achieve objectives aligned to the organisation’s strategic plan and regulatory requirements.

Ensure full compliance with relevant legislation, regulatory standards and company policies.

Develop and implement strategies to grow the service, including marketing to commissioners and referrers and identifying new business opportunities.

Manage change effectively to respond to service growth, contract requirements and evolving needs of the people we support.

Main Tasks and Responsibilities:

Provide visible, professional leadership and hands‑on management support to staff, shaping positive practice, culture and performance.

Hold line management responsibility for senior staff and lead clinicians as appropriate, ensuring clear performance expectations, supervision and appraisal processes are in place.

Prepare, monitor and manage budgets (revenue and capital) for the location and take responsibility for financial governance and reporting.

Lead recruitment, induction, ongoing staff development and ensure employment practices comply with relevant legislation and contractual obligations.

Act as an active member of the Service Management group and provide management support for investigations, disciplinary and grievance processes where required.

Promote excellent customer responsiveness to all stakeholders including people we support, families, commissioners and professional partners; this may include working unsocial hours or occasional overnight stays.

Produce and implement an annual business development plan to support the development and sustainability of the service.

Represent the organisation at conferences and marketing events as required.

Lead and manage the on‑call arrangements for the location, providing out‑of‑hours support to the team.

Ensure all people we support receive comprehensive assessments, person‑centred support plans and timely reviews with active involvement.

Oversee the management of service and individual finances in line with organisational policy and audit requirements.

Ensure the health, welfare and safeguarding of all individuals in line with legislation and best practice.

Lead and co‑ordinate multidisciplinary review processes, prepare professional review reports and chair meetings where required, ensuring meaningful involvement of people we support.

Promote opportunities for education, employment, rehabilitation and independence for people we support.

Ensure physical environments, vehicles and equipment are safe, homely and maintained to an appropriate standard, and take responsibility for planned maintenance and repairs.

Monitor and drive quality through audits, governance processes and working with Quality Assurance and Health & Safety teams to achieve continuous improvement.

Oversee all internal and external reporting requirements and ensure compliance with best practice.

Maintain and regularly review risk management arrangements for the location.

Undertake any reasonable travel required to fulfil the duties of the role and carry out other duties within the scope of the post as directed by the Divisional Manager.

About you:

Hold QCF/NVQ Level 5 in Health and Social Care or equivalent qualification/experience.
Comprehensive knowledge of statutory requirements, relevant legislation and outcomes frameworks.
Proven experience of delivering and managing high quality specialist residential services.
Experience of working effectively with multidisciplinary teams to deliver positive outcomes for people we support.
Strong people management skills with the ability to support, supervise and develop staff and clinicians through formal supervision and appraisal.
Experience of applying disciplinary and grievance procedures and managing performance issues in line with policy.
Experience of budget management and financial reporting systems.
Excellent organisational skills with the ability to prioritise and meet deadlines.
Flexible approach to working hours, including the ability to work unsocial hours when required.
Ability to travel to meetings, training and other sites as required.

Personal Development, Supervision and Training:

Maintain up‑to‑date knowledge of best practice in social care and leadership and promote innovation while challenging poor practice.

Participate in regular supervision and support with line management.

Continuously develop professional knowledge through attendance at relevant learning and development events, meetings and conferences as agreed with line management.

Attend and contribute to team and other meetings, both internal and external.

Policies and Procedures:

Comply with organisational policies regarding staff management including supervision, development, capability, grievance and discipline.

Support the management of compliments and complaints in line with policy and guidelines.

Be familiar with and adhere to the organisation’s written policies, procedures and guidelines for good practice.

Ensure Health & Safety policies and procedures are followed at all times and take personal responsibility for reporting incidents and hazards.

The organisation operates in a changing environment and may reasonably amend duties and responsibilities to meet evolving business needs.

Ethics and Confidentiality:

All employees are expected to act responsibly and be accountable for their actions, upholding the dignity, rights and wellbeing of the people we support and colleagues. Demonstrate the organisation’s values and behaviours at all times and promote equality, diversity and inclusion in all areas of work. Maintain confidentiality in respect of all matters relating to the organisation, colleagues and people we support.

This job description is a dynamic document and may be reviewed and revised in consultation with the post holder as the role develops.

Apply Now

Refine Your Search

customer manager jobs in milton keynes

Service Manager - Milton Keynes

Area Sales Manager

Growth & Customer Marketing Lead

Senior Sales Manager

Assistant Service Manager

Sales Manager

Customer Account Manager

Head of Sales

Road Logistics Sales Account Manager

Director - Sales & Business Development - UK & Ireland - Pharma & Food Applications

Customer Consultant/Project Manager

Wholesale Regional Sales Manager

Customer Experience Manager

Client Service Assistant Manager

BUSINESS DEVELOPMENT & SALES ACCOUNTS MANAGER

Sales Manager & Luxury Events Fundraising

Sales Lead, Midlands UK

Sales Account Manager, UK

Territory Sales Manager

Customer Partnership Director

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Ethics and Confidentiality:

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