Compliance manager Work, Jobs in Stourbridge (with Salaries)

Head of OTC - Licencing and Compliance
Driver and Vehicle Standards Agency —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Team management
- Annual leave
- Employee assistance programme
13d
Contract Manager
Briggs Equipment —Norton Canes
- Full-time
- Remote
- Microsoft Powerpoint
- Customer service
- Contracts
- Employee discount
Quick apply
2d
Housing and Contracts Manager
Sanctuary Supported Living —Worcester
- £38,493 - £40,521 a year
- Full-time
- Customer service
- Travel
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
14d
Contracts Manager/Building Surveyor
Intech Property Services Ltd —Redditch
- £45,000 - £65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
Quick apply
7h
Operations Manager - Modern Slavery Victim Care Contract
The Salvation Army —Birmingham
- £50,908 a year
- Full-time
- Management
- Continuous improvement
6d
Contract Manager
Department for Transport —Birmingham
- £44,241 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7d
GCT Manager - MS UK Compliance
KPMG —Birmingham
- Part-time
- Team management
- Mentoring
- Organisational skills
Private Equity Risk and Compliance Manager
Pwc UK —Birmingham
- Full-time
- Hybrid work
- Project management
- Team management
- Communication skills
Fire Door Contract Manager
CUBIC FM LTD —Walsall
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Annual leave
Quick apply
6d
Electrical Contracts Manager
Corb Limited —Telford
- From £60,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Contracts
- Work from home
Quick apply
20h
Head of Student Life Operational Compliance, Assurance & Quality
University of Wolverhampton —Wolverhampton
- £50,253 - £58,226 a year
- Hybrid work
- Management
- Doctoral degree
- Analysis skills
- Free parking
- Annual leave
14d
Corporate Tax Compliance - Assistant Manager
KPMG —Birmingham
- Part-time
- Mentoring
- Organisational skills
- Communication skills
Assistant Contract & Performance Manager
National Highways —Birmingham
- £39,340 - £44,970 a year
- Full-time
- Contracts
10d
Contract Manager
Low Carbon Contracts Company —Birmingham
- £50,000 - £60,000 a year
- Hybrid work
- Project management
- Contracts
- Communication skills
- Annual leave
- Work from home
Quick apply
9d
HR Advisor - Compliance Lead
Voyage Care —Lichfield
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Mentoring
13d
Audit Assistant Manager
Jerroms —Solihull
- Analysis skills
- Team management
- Accounting
Quick apply
Private Client Tax Compliance Manager
Cooper Parry —Birmingham
- Full-time
- Team management
- Mentoring
- Organisational skills
14d
Contract Manager (All Grades) – Contract Services
Turner & Townsend —Birmingham
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Travel
Quick apply
Legal Director - Head of Residential Conveyancing
Higgs LLP —Brierley Hill
- Business development
- Team management
- Budgeting
Quick apply
8d
Lead Auditor (Aerospace)
LRQA group —Birmingham
- Communication skills

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Head of OTC - Licencing and Compliance

Driver and Vehicle Standards Agency -
Birmingham

Apply Now

Job details

Permanent | Part-time | Full-time
£57,515 a year
13 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Stakeholder engagement
Customer service
Stakeholder liaison
Change management
Presentation skills
Team management
Communication skills
Stakeholder management
PRINCE2 Certification

Full job description

Details

Reference number

473044

Salary

£57,515

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Grade 7

Contract type

Permanent

Business area

DVSA - Office of Traffic Commissions

Type of role

Business Management and Improvement
Operational Delivery
Senior leadership

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Birmingham, Bristol, Caernarfon, Cambridge, Eastbourne, Edinburgh, Golborne, Leeds, Pontypridd

About the job

Job summary

Can you lead high-performing teams across multiple locations while delivering excellent operational services and regulatory outcomes?

Have you successfully engaged senior stakeholders, driven performance against challenging targets and implemented change in complex environments?

Are you an inspiring leader with strong strategic thinking, excellent communication skills and a passion for delivering public service?

If so, we'd love to hear from you!

The Office of the Traffic Commissioner (OTC) supports the Traffic Commissioners and the Northern Ireland Transport Regulator Unit in regulating and licensing commercial vehicle operators across Great Britain. This is a high-profile leadership opportunity to lead compliance and licensing operations, shape strategic direction and work closely with senior stakeholders across the Department for Transport, DVSA and industry partners to deliver effective regulation and outstanding customer service.

Joining our department comes with many benefits, including:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday
Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at DVSA.

Job description

This is a senior leadership role responsible for leading compliance and operator licensing services across the Office of the Traffic Commissioner. You will provide strategic leadership to geographically dispersed teams, ensuring high-quality regulatory and licensing services are delivered efficiently and in accordance with legislation, policy and service standards. Working closely with Traffic Commissioners, DVSA and DfT stakeholders, you will influence strategic direction and drive operational excellence.

Your responsibilities will include, but arent limited to:

Leading the delivery of all compliance and licensing operations, achieving measured Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
Execute management responsibilities effectively, working with, leading, and acting as a role model for team members and colleagues, ensuring capabilities to achieve successful delivery of business performance whilst maximising the efficiency and effectiveness of the financial resources delegated in line with the Civil Service values.
Monitoring and interpreting management information in order to direct resource and effort towards the achievement of goals and customer requirements.
Support the COO on the implementation of changes across the offices arising from various initiatives from DfT and DVSA.
Attend TC board, TC business meetings, liaison groups and legal forums, with DfT and Senior Traffic Commissioner (STC) as required
Building and maintaining effective internal and external relationships with stakeholders within DVSA, the industry and central / local government, public bodies to achieve DVSA and the traffic commissioners strategic objectives and business plan deliverables.
Be visible, carrying out regular attendance across the whole OTC estate.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Person specification

To be successful in this role you will need to have the following experience:

Experience of working as part of, and leading, geographically dispersed teams and an understanding of the effect this has on management of such teams
Experience of delivering against key targets and customer service standards, increasing efficiency, and driving value for money
Experience of policy development and implementation
Experience of communicating and working with a range of senior stakeholders, using effective methods to keep stakeholders engaged throughout
Experience and understanding of the function of courts and tribunals, and the application of legal principles and process

Additional Information

Operational Delivery Profession (ODP) is the largest and most diverse professional community across the Civil Service. Many of us will have an association with several professional communities or specialisms, ODP applies to all public facing roles / or a role that is primarily aligned to supporting the work of those with public facing roles. All critical to the delivery of UK public services.

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.

Significant travel and overnight stays across the rest of the UK expected.

Work outside core hours when required.

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Visa Sponsorship

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.

Behaviours

We'll assess you against these behaviours during the selection process:

Leadership
Changing and Improving
Communicating and Influencing

Benefits

Alongside your salary of £57,515, Driver and Vehicle Standards Agency contributes £16,662 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday.
Access to the staff discount portal.
Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
24-hour Employee Assistance Programme providing free confidential help and advice for staff.
Flexible working options where we encourage a great work-life balance.

Find out more about the benefits of working at DfT and its agencies .

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths and Experience.

Our selection process ensures a comprehensive assessment of each applicant's qualifications, skills, and potential fit within our organisation.

The selection process for this role will be:

Stage 1: Sift of CV and personal statement

Stage 2: Interview

You must be successful at each stage to progress to the next stage.

Stage 1: Sift

At sift, you will be assessed against the following Success Profile elements:

Experience you will be asked to provide a CV (unlimited wordcount) and personal statement (750-word count). Please provide evidence of your Experience of the following:
- Experience of working as part of, and leading, geographically dispersed teams and an understanding of the effect this has on management of such teams.
- Experience of delivering against key targets and customer service standards, increasing efficiency and driving value for money.
- Experience of communicating and working with a range of senior stakeholders, using effective methods to keep stakeholders engaged throughout.

The sift will take place week commencing 17th August 2026.

Stage 2: Interview

At interview stage, you will be assessed against the following Success Profile elements:

Behaviours  Leadership, Changing and Improving and Communicating and Influencing.
Experience
Strengths

The interviews will take place week commencing 31st August 2026.

This interview will be conducted online via Microsoft Teams. Further details will be provided to you should you be selected for interview.

You can find out more about our hiring process, how to apply, and application and interview guidance on our careers site .

Please note that we will try to meet the dates set out in the advert. There may be occasions when these dates will change.

Further information on the selection process

We will also hold a 12-month reserve list for this role, which may lead to potential opportunities beyond the role you applied for.

Reasonable Adjustments

As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional.

If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Document Accessibility

This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you are experiencing accessibility problems with any attachments on this advert or the information on our website, please contact the email address in the 'Contact point for applicants' section.

Further Information

For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role.

Current Civil Servants (all contract types) will need to ensure that they are still employed as a civil servant at the point of starting in the relevant new post. If their contract ends (e.g. end of FTA contract or resignation) at any point during the recruitment/onboarding process for the advertised role, they will no longer be eligible and may be withdrawn.

If your application is successful but you have been dismissed from the Civil Service, your application could be removed at the pre-employment checking stage depending on the nature of the dismissal.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government.

All external applicants and current employees of accredited non-departmental public bodies (NDPBs) will be required to undergo a Social Media Check. A Social Media Check is a review of your publicly available online activity, typically across platforms like LinkedIn, Facebook, X (formerly Twitter), Instagram, and others. The purpose is to identify any public posts or content that could raise concerns for employers, such as:

Hate speech or discriminatory behaviour
Threats or acts of violence
Illegal activity or substance misuse
Sexually explicit material
Extremist views or affiliations

Importantly, this check does not involve hacking into your accounts or accessing private messages. It only considers content you have chosen to make public. Employers use this kind of screening to help ensure their workplace remains safe, inclusive, and aligned with company values. Its not about judging your personality or lifestyle - its about checking for potential red flags that might affect the role or company culture. If you have questions or concerns about the social media check, we would be happy to explain in more detail whats being looked at and how your data is handled securely and fairly.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Peter Hearn
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: [email protected]
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here

Apply Now

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Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information