Travel agent Work, Jobs in Scotland (with Salaries)

Customer Service Expert (Cruise Kings) - Remote
Brooklyn Travel —Prestwick
- Remote
- English
- Employee discount
Quick apply
1d
Customer Relations Agent (Temp)
Loganair Limited —Paisley
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Employee discount
Quick apply
Crew Travel Assistant
CalMac Ferries Limited —Gourock
- £35,667 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
7d
Travel Consultant - Glasgow Forge
Hays Travel —Glasgow
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Ticketing Desk
PrimeFlight —Aberdeen
- Communication skills
13d
Travel Consultant
BORDER TRAVEL —Dumfries
- £21,158 - £24,785 a year
- Part-time
- Hospitality
- Travel
- In-person
Quick apply
3d
Hotel Reservations Agent
Carnoustie Golf Hotel & Spa —Carnoustie
- Weekend availability
- Hotel
- Guest services
- Communication skills
- Annual leave
Quick apply
Travel Consultant
Trailfinders —Edinburgh
- £44,000 - £49,000 a year
- Sales
Travel Consultant - Perth
Hays Travel —Perth
- Full-time
- Sales
- Customer service
- IT
- Annual leave
- Employee discount
Travel Consultant - Lanark
Hays Travel —North Lanarkshire
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Business Travel Apprentice
Clarity Apprenticeships —East Kilbride
- Full-time
- Computer literacy
- Hotel
- Travel
- Employee assistance programme
- Employee discount
Quick apply
4d
Apprentice Travel Consultant
Ramsay World Travel —Stirling
- From £16,350 a year
- Full-time
- Hospitality
- Medication administration
- Customer service
Quick apply
Travel Consultant- Glasgow Fort
Barrhead Travel —Glasgow
- Full-time
6d
Business Development Executive
QUICKBLOCK —Stirling
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Research
- Business development
- Work from home
Quick apply
13d
After Sales / Customer Service Executive (Stewart Travel) - Remote
Brooklyn Travel —Glasgow
- Monday to Friday
- Hotel
- Travel
- Communication skills
Quick apply
15h
Travel Administration Assistant
JLT Group —Johnstone
- £14 an hour
- Part-time
- Customer service
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
4d
Travel Lifestyle Manager - Arabic Speaking | Overnight
Ten Group —Edinburgh
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
- Annual leave
- Work from home
Quick apply
Booking Agent
Allied Vehicles —Glasgow
- £0.01 a year
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Personal Travel Expert - Edinburgh
Audley —Edinburgh
- £29,000 a year
- Part-time
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
8d
Operation Executive Italian Full Time
T. A. Scotland —Edinburgh
- £27,000 - £32,000 a year
- Full-time
- Spanish
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply

I want to receive the latest job alerts for travel agent in scotland

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Expert (Cruise Kings) - Remote

Brooklyn Travel -
Prestwick

Quick apply

Job details

Permanent
1 day ago

Benefits

Company pension
Employee discount

Qualifications

Live chat
Client engagement
Stakeholder liaison
English
Customer interaction
Outbound calling

Full job description

Join one of the UK’s Cruise Specialists

Award-winning CruiseKings and Scotland’s Cruise Centre are part of the Brooklyn Travel Group, established for over 50 years employing over 500 travel professionals UK-wide. Following yet another record-breaking year and with exciting future aspiration, we are looking for talented Cruise Customer Service Experts to support our expansion plans.

If you’re looking for a new challenge, your next move or you’d like to specialise in Cruise Customer Service, get in touch for a friendly, informal chat.

Location: Homeworking/Hybrid/Office Based

Hours: Monday – Saturday 9 – 5.30pm. Full-time.

Salary: Competitive – based on experience

Experience, Qualities & Skills

Customer Service experience in a fast-paced Cruise environment.
Passionate about delivering the very best customer experience.
Confident, friendly and articulate when speaking to clients.
Enjoy building rapport and forging long lasting relationships.
Possess genuine empathy and the desire to help people.
A ‘can do attitude’ always aiming to go the extra mile.
Excellent listening skills.
Ability to pro-actively resolve issues and find amicable solutions.
Good written English.
Experience in communicating via live chat, social media.
Enjoy working in a service-oriented environment.
Being well travelled with good knowledge and first-hand experience of worldwide destinations is highly desirable.

Responsibilities:

Supporting clients post-booking and pre-departure requirements.
Communicating effectively via omni-channels including; Live Chat, WhatsApp, Email and Voice.
Encouraging upsell opportunities.
Fulfilling amendments and cancellations.
Resolving client queries, finding solutions and escalating complaints.
Assisting internal departments on customer service and administrative queries.
Liaising with suppliers and tour operators on behalf of clients.
Outbound calling projects as and when required.
Provide high levels of customer satisfaction.

Reward/Opportunities:

Competitive Salary.
Vitality Private Healthcare.
Cruise Training and Development.
Ship visits/Educational opportunities.
Discounts on holidays.
Sponsored social events.
Contribution Pension.

Company Overview

Brooklyn Travel Group is one of the UK's fastest-growing travel companies, bringing together a family of award-winning specialist travel brands under one umbrella. Since our formation in 2018, we've built a reputation for delivering exceptional holidays through world-class service and a commitment to quality at value-for-money prices. Our diverse portfolio includes some of the most respected names in specialist travel, from Stewart Travel - our flagship Scottish agency chain crowned UK's Best High Street Travel Agency for three consecutive years - to luxury specialists like Villa Select and Destinology, alongside cruise experts CruiseKings and Scotland's Cruise Centre, golf holiday specialists GolfKings, USA and Canada travel experts North American Travel Service and My Canada Trips, Canterbury Travel (the UK's leading Lapland holiday provider) and flights specialists Faremine. With over 120,000 passengers traveling with our brands annually, Brooklyn Travel Group offers an exciting opportunity to be part of a dynamic, growing organization that's making a real impact in the travel industry through specialist expertise and award-winning service excellence.

Quick apply

Refine Your Search

travel agent jobs in scotland

Customer Service Expert (Cruise Kings) - Remote

Customer Relations Agent (Temp)

Crew Travel Assistant

Travel Consultant - Glasgow Forge

Ticketing Desk

Travel Consultant

Hotel Reservations Agent

Travel Consultant

Travel Consultant - Perth

Travel Consultant - Lanark

Business Travel Apprentice

Apprentice Travel Consultant

Travel Consultant- Glasgow Fort

Business Development Executive

After Sales / Customer Service Executive (Stewart Travel) - Remote

Travel Administration Assistant

Travel Lifestyle Manager - Arabic Speaking | Overnight

Booking Agent

Personal Travel Expert - Edinburgh

Operation Executive Italian Full Time

I want to receive the latest job alerts for travel agent in scotland

Related Searches

Explore jobs in more locations

Company Overview

Jobseeker tools

Employer Tools

Browse

Stay Connected