Case manager Work, Jobs in Ardingly, Wsx (with Salaries)

Employee Relations Case Manager
Royal Mail Group —Crawley
- Full-time
- Writing skills
- Analysis skills
- Conflict management
- Annual leave
- Sick pay
3d
Lead Driver/Administrator
CPJ Field & Co —Uckfield
- £27,500 - £30,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- Organisational skills
- Annual leave
- Bereavement leave
Quick apply
11d
Senior Investigator
Mintz Group LLC —Worthing
- Research
- Analysis skills
- Bachelor's degree
Quick apply
Rehabilitation Case Manager - Brighton
Proclaim Care Limited —Brighton
- £43,000 - £47,500 a year
- Full-time
- Case management
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
12d
Nurse Case Manager (15 hours)
Collinson —Haywards Heath
- Hybrid work
- Hotel
- Case management
- Communication skills
SARC Patient Crisis Worker - 0 hrs Sussex
Mountain Healthcare —Crawley
- £35.21 - £49.66 an hour
- Part-time
- Inventory control
- Computer literacy
- Administrative experience
- Annual leave
Quick apply
5d
Receptionist & Administrator
Beacon House Therapeutic Services and Trauma Team —Cuckfield
- From £26,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Free parking
Quick apply
13d
Airport Services Duty Officer
Qatar Airways —Gatwick Airport
- Computer literacy
- English
- Supervising experience
Product Manager
ELMOgroup —Horsham
- Hybrid work
- Product management
- Agile
- Employee assistance programme
- Employee discount
Clinical Specialist
Sussex Partnership NHS Foundation Trust —Haywards Heath
- £49,387 - £56,515 a year
- Full-time
- Research
- Travel
- Mentoring
11d
Senior Freedom of Information Advisor
University Hospitals Sussex NHS Foundation Trust —Worthing
- £32,073 - £39,043 a year
- Full-time
- Microsoft Word
- Research
- Presentation skills
- Work from home
7d
Company Manager
Brighton People's Theatre —Brighton and Hove
- £35,000 a year
- Part-time
- Management
- Research
- Human resources
- Annual leave
Quick apply
11d
Senior Business Administrator
East Sussex County Council —Eastbourne
- Part-time
3d
English, Maths & Digital Skills Manager
The Opportunity Provider —Shoreham by Sea
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Team management
- Life insurance
- Sick pay
Quick apply
Transformation Programme Manager
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Hybrid work
- Organisational skills
- Financial services
- Budgeting
- Free parking
Quick apply
Content and Brand Manager
Wood and Stone Floors —Royal Tunbridge Wells
- £30,000 - £40,000 a year
- Full-time
- Social media management
- In-person
Quick apply
HR Manager
Sussex Community NHS Foundation Trust —Brighton
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Team management
- Human resources
4d
Duty Co-ordinator
The Clock Tower Sanctuary —Brighton
- £24,604 - £26,820 a year
- Part-time
- CRM software
- Data entry
- IT
- Sick pay
Quick apply
Graduate Scheme – Wealth Management Administrator
RGH‑Global Limited —Brighton
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- CRM software
- Communication skills
- Marketing
11d
Customer Outcomes Executive
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Organisational skills
- Financial services
- Communication skills
- Free parking
- Annual leave
Quick apply

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Employee Relations Case Manager

Royal Mail Group -
Crawley

Apply Now

Job details

Full-time
3 days ago

Benefits

Annual leave
Sick pay

Qualifications

Report writing
Employee relations case handling
Stakeholder liaison
Writing skills
Employee relations
Case record updates
Complaint handling
Analysis skills
Decision making
Conflict management
Organisational skills
Communication skills
Analytics

Full job description

Job reference 341700

Employee Relations Case Manager

Competitive salary, 25 days annual leave (pro rata) plus bank holidays

Full time, fixed-term until 31st March 2027

Location: Covering the South (London, South East, South Central)

At Royal Mail, we’re proud of our people and the vital role they play in keeping the UK connected. We’re now looking for an experienced Employee Relations Case Manager to join our team, playing a key role in managing complex and sensitive casework. This role is a fixed-term contract until 31st March 2027.

About the Role

As an ER Case Manager, you’ll act as an independent and impartial decision-maker, leading on a wide range of employment relations matters. You’ll investigate and conclude complex cases, represent the business in Employment Tribunal (ET) and Early Conciliation (EC) matters, and help safeguard Royal Mail’s reputation through fair, robust and legally compliant outcomes.

This is a high-impact role where your expertise will directly support our people, leaders and wider organisation.

What You’ll Be Doing

Managing a varied caseload, including dismissal appeals, complex grievance investigations and appeals, whistleblowing and senior-level complaints, ensuring fair and consistent outcomes
Representing Royal Mail in Employment Tribunal and Early Conciliation cases, working closely with external legal providers
Engaging with stakeholders at all levels, providing clear and timely communication on case progress and outcomes
Identifying trends and delivering targeted interventions, training or improvements to enhance line manager capability and address hotspots
Maintaining accurate case records and ensuring high standards of governance, transparency and service delivery
Supporting wider business activity, including change programmes and organisational design initiatives

What We’re Looking For

We’re looking for someone who is capable, resilient and passionate about fair and effective employee relations.

You’ll bring:

Proven experience managing complex ER casework
Experience with employment tribunal activity (desirable)
Experience working with Trade Unions (desirable)
Strong analytical and decision-making skills, with the ability to balance risk, cost and reputational impact
Excellent communication and report writing skills
The ability to influence and challenge stakeholders at all levels, including senior leaders
Strong organisational skills, with the ability to manage competing priorities and deliver against targets
A proactive approach to problem solving and dispute resolution
Confidence working independently while collaborating with a wider team

Extra Benefits

Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
Supportive and generous company sick pay
Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions.

Trust is the foundation of Royal Mail. We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group, we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Wednesday 12th August. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

Apply Now

Refine Your Search

case manager jobs in ardingly, wsx

Employee Relations Case Manager

Lead Driver/Administrator

Senior Investigator

Rehabilitation Case Manager - Brighton

Nurse Case Manager (15 hours)

SARC Patient Crisis Worker - 0 hrs Sussex

Receptionist & Administrator

Airport Services Duty Officer

Product Manager

Clinical Specialist

Senior Freedom of Information Advisor

Company Manager

Senior Business Administrator

English, Maths & Digital Skills Manager

Transformation Programme Manager

Content and Brand Manager

HR Manager

Duty Co-ordinator

Graduate Scheme – Wealth Management Administrator

Customer Outcomes Executive

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