Technical support occupations Work, Jobs in Cosby, Lec (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
IT Desktop Support Technician
Piping Rock UK Ltd —Leicester
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
14h
IT Support Technician (1st/2nd Line)
ONETECHUK LTD —Rugby
- £26,500 - £30,000 a year
- Full-time
- English
- Windows
- Driving
Quick apply
4d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Technical customer Support Advisor
Blauberg UK —Leicester
- £28,000 a year
- Full-time
- HVAC
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Warehouse IT Support Associate
Wayfair —Lutterworth
- £13.53 - £16.36 an hour
- Full-time
- Customer service
- SQL
- Presentation skills
- Annual leave
- Employee discount
IT Support Technician
Howes Percival —Leicester
- Customer service
- English
- Microsoft Office
- Employee discount
4d
Associate Field Services Technician, IT
Aptean —Leicester
- Full-time
- Windows
- Analysis skills
- Travel
10d
IT Helpdesk Technician
PickEverard —Leicester
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior Technical Support Analyst
NEXT —Leicester
- From £37,816 a year
- Full-time
- Scripting
- Communication skills
- Time management
- Free parking
- Employee discount
9d
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Tamworth
- Monday to Friday
- Customer service
- Laboratory experience
- Travel
- Free parking
- Annual leave
Quick apply
1d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Travel
- Warehouse experience
- IT
- Referral programme
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Windows
- Microsoft Office
- Computer networking
Quick apply
2d
Service Desk Coordinator
Mark1 IT Solutions Ltd —Melton Mowbray
- £30,000 - £32,500 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
Quick apply
11d
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Field Service Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Leadership
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule
IT Support Specialist
Cediff Technologies —Birmingham
- £25,420.00 - £52,846.90 a year
- Part-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
1d
Revenue Systems Enablement Partner
Ideagen —Ruddington
- Salesforce
- Communication skills
8d
Apprentice IT Engineer
Link Network Solutions —Wellingborough
- £12,000 - £15,000 a year
- Software troubleshooting
- IT
- In-person
Quick apply

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in cosby, lec

Technical Support Advisor

IT Desktop Support Technician

IT Support Technician (1st/2nd Line)

1st / 2nd Line IT Support Analyst

Technical customer Support Advisor

Warehouse IT Support Associate

IT Support Technician

Associate Field Services Technician, IT

IT Helpdesk Technician

Senior Technical Support Analyst

IT Infrastructure Field Support Engineer

IT Support Analyst 2nd Line

IT Technician

Service Desk Coordinator

IT Service Desk Apprentice

IT Field Service Engineer

EUC Engineer

IT Support Specialist

Revenue Systems Enablement Partner

Apprentice IT Engineer

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