Publishing Work, Jobs in Birmingham, Eng (with Salaries)

Customer Service Advisor
Student Castle Property Management Services Ltd —Birmingham
- £26,436.80 a year
- Full-time
- CRM software
- Social media management
- Writing skills
Quick apply
4d
Content Operations Coordinator (3-Month Fixed Term Contract)
Inspired Thinking Group (ITG) —Birmingham
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Social Media Specialist
Poundland —Walsall
- £34,000 - £38,000 a year
- Social media management
- Data analysis skills
- Analysis skills
- Free parking
- Work from home
11d
MoJ HQ Transaction Team Leader
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Travel
- Annual leave
- Employee discount
3d
Teacher of Food Technology (Maternity Cover)
George Salter Academy —West Bromwich
- £32,916 - £51,048 a year
- School
- Teaching
- Employee discount
Annual Meeting 2026 Helper
British Ecological Society —Birmingham
- Communication skills
Quick apply
Social Media Content Creator
Webbs Estate Agents —Cannock
- £26,436 - £29,120 a year
- Full-time
- Social media management
- Travel
- In-person
Quick apply
3d
Associate Professor (Research and Education) in Computer Science - School of Computer Science - 107617 - Grade 9
University of Birmingham —Birmingham
- £58,225 - £87,974 a year
- Full-time
- Management
- Doctoral degree
- Computer Science
Content Marketing Executive
LoudLocal —Leamington Spa
- From £25,000 a year
- Part-time
- In-person
- AI
- Annual leave
Quick apply
Assistant Facilities Manager
Kwalee —Leamington Spa
- Full-time
- Organisational skills
- In-person
- Training & development
- Free parking
- Annual leave
Postdoctoral Research Associate in Structural Engineering
Aston University —Birmingham
- £41,064 a year
- Part-time
- Doctoral degree
- Research
- Analysis skills
- Annual leave
Transferee DC - Online Child Sexual Exploitation Team.
Warwickshire Police —Leek Wootton
- £31,164 - £50,256 a year
- Full-time
Experienced/Senior Online Developer - Tech Team
Rebellion —Warwick
- Full-time
- Databases
- AWS
- Bachelor's degree
- Free parking
- Relocation assistance
Quick apply
Lead Game Security Engineer
Rebellion —Warwick
- Full-time
- Leadership
- Free parking
- Relocation assistance
Quick apply
Digital Content, Marketing & Operations Coordinator
PharmaBoardroom —Birmingham
- £102 - £120 a day
- Part-time
- In-person
- Communication skills
- Analytics
Quick apply
13d
Social Media Manager & Content Creator
Capital Tuition Group Birmingham —Birmingham
- £15 - £25 an hour
- Part-time
- Hybrid work
- Social media management
- School
Quick apply
2d
Graduate Content and Social Media Executive
Key Stages Online —Solihull
- £26,500 - £31,000 a year
- Full-time
- Marketing
- Social media management
- English
- Free parking
- Employee discount
Quick apply
3d
Marketing Coordinator
Gallifordtry —Solihull
- Full-time
- Computer literacy
- Employee assistance programme
- Employee discount
Marketing Assistant / Content Creator
3dtotal Publishing —Worcester
- £26,000 a year
- Full-time
- Hybrid work
- Social media management
- Presentation skills
- In-person
Quick apply
6d
Digital and CRM Marketer - Full Time Position
Genting —Birmingham
- £28,000 a year
- Full-time
- CRM software
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply

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publishing jobs near birmingham, eng

Customer Service Advisor

Student Castle Property Management Services Ltd
Birmingham

Quick apply

Job details

Permanent | Full-time
£26,436.80 a year
4 days ago

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Social media management
Client engagement
Writing skills
Financial reconciliation support
Internal department liaison
Analysis skills
Accounts Receivable Credit Control
Conflict management
Mentoring
Organisational skills
Front desk
Financial services
Customer interaction
Leadership
Communication skills
Marketing
Teaching
Analytics

Full job description

Job Title: Customer Service Assistant

Shifts: 09.00 – 17.30 / Could vary at times during peak times weekends will be needed for check out and in.

Hours: 40 hours / week, 5 days Monday – Friday

Line Manager: General Manager

Job Summary
We are seeking a dedicated and approachable Customer Service Advisor to support the wellbeing and development of students within our residential community. This position offers an excellent opportunity to develop leadership and organisational skills while fostering a positive living environment. The ideal candidate will possess strong communication abilities, a proactive attitude, and experience in teaching or mentoring. The Resident Advisor will serve as a role model, providing guidance, support, and conflict resolution within the residence halls.

Main duties will include:

Answering student queries by telephone, email, letter or in person or directing queries to the relevant member of the management team Handling all manners of enquiries: from students, parents, universities and stakeholders in the business.

Being accountable for timely responsiveness and taking appropriate action when receiving feedback from students, resolving customer issues at the time or referring them to management via the appropriate channels

Distributing post and managing student parcel pick-up system front-of-house and reception duties

Preparing written correspondence as requested by other members of the management team

Organising social events on site, monitoring social media and updating our social media streams

Receiving student payments

Assisting Scheme Manager in administrative actions required for all aspects of financial control including. Credit control, Reconciling staff expenses, Daily cash and card banking reconciliation Petty cash reconciliation, Updating booking system with payments received or further charges Invoice reconciliation and payment request

Ordering new office, cleaning and maintenance supplies

Preparing arrival packs for new residents

Publishing and distributing signage for notice boards around scheme Checking returned licence acceptances ensuring all relevant documents have been received

Perform room viewings for potential new residents Assisting the Scheme Manager with administrative tasks as required

Work with the marketing team to actively promote and explore new marketing avenues

Weekly, monthly room & kitchen inspections to ensure they are up to compliance standard.

Inspecting rooms from check out and in to ensure it is ready for the next stage.

Other Duties

Assist with ad hoc requests as necessary for business needs especially at peak times such as student move in and move out weekends

Perform and document regular inspections of residents’ flats Monitoring social media and updating our social media streams

Receiving student payments

Preparing written correspondence as requested by other members of management team Publishing and distributing signage for notice boards around the scheme

Work with the marketing team to actively promote and explore new marketing avenues

Purchase Order request forms.

Lincolnshire Assets Limited reserves the right to alter the job description as applicable under advice.

Overview

We are seeking a dedicated Customer Service Advisor to join our dynamic team. This role involves engaging with clients, providing exceptional support, and ensuring customer satisfaction across various channels. The ideal candidate will possess strong communication skills, a keen eye for detail, and experience in financial services or related sectors. This position offers an excellent opportunity to develop your career within a professional environment committed to delivering outstanding service.

Responsibilities

Respond promptly and professionally to customer enquiries via phone, email, and live chat.

Provide accurate information regarding products and services, ensuring customer needs are met effectively.

Utilise CRM system to log interactions, update customer records, and track ongoing issues.

Analyse customer feedback and data to identify trends and suggest improvements to service delivery.

Assist customers with account management, including transactions, updates, and troubleshooting technical issues.

Collaborate with internal teams such as sales and technical support to resolve complex queries efficiently.

Maintain comprehensive knowledge of financial services products to offer relevant advice and support.

Uphold company standards of professionalism and confidentiality at all times.

Skills

Proven experience using Salesforce or similar CRM platforms.

Knowledge of financial services industry is highly desirable.

Excellent communication skills, both written and verbal, with the ability to convey information clearly and confidently.

Strong analysis skills to interpret data and customer feedback for continuous improvement.

Organised with the ability to manage multiple tasks efficiently under pressure.

Customer-focused mindset with a proactive approach to problem-solving.

Ability to work effectively both independently and as part of a team in a fast-paced environment. This role offers an engaging work environment where your skills will be valued and developed further within the financial services sector. We are committed to supporting our team members’ professional growth while delivering exceptional service to our clients.

Work Location: In person

PREVIOUS APPLICANTS NEED NOT TO APPLY

Job Types: Full-time, Permanent

Pay: £26,436.80 per year

Work Location: In person

Quick apply

Refine Your Search

publishing jobs in birmingham, eng

Customer Service Advisor

Content Operations Coordinator (3-Month Fixed Term Contract)

Social Media Specialist

MoJ HQ Transaction Team Leader

Teacher of Food Technology (Maternity Cover)

Annual Meeting 2026 Helper

Social Media Content Creator

Associate Professor (Research and Education) in Computer Science - School of Computer Science - 107617 - Grade 9

Content Marketing Executive

Assistant Facilities Manager

Postdoctoral Research Associate in Structural Engineering

Transferee DC - Online Child Sexual Exploitation Team.

Experienced/Senior Online Developer - Tech Team

Lead Game Security Engineer

Digital Content, Marketing & Operations Coordinator

Social Media Manager & Content Creator

Graduate Content and Social Media Executive

Marketing Coordinator

Marketing Assistant / Content Creator

Digital and CRM Marketer - Full Time Position

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