Technical support occupations Work, Jobs in Theale, Brk (with Salaries)

Onsite Engineer - Reading
Freestyle TS Ltd —Reading
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Windows
- Work from home
Quick apply
Support Technician (EMEA Helpdesk)
Utelogy —Basingstoke
- Full-time
- Hybrid work
- IT
- Communication skills
Quick apply
4d
IT Support Technician
Palace International Ltd. (trading as Spectro | Jet-Care) —Odiham
- £25,000 - £35,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
7h
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Software troubleshooting
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
IT Field Support Engineer
Aspire Technology Solutions —Reading
- £28,860 - £36,000 a year
- Full-time
- Customer service
- Computer networking
- Communication skills
Quick apply
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
1d
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
8d
System Support Administrator
Impact Food Group —Woking
- Full-time
- Microsoft Excel
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
Quick apply
IT Operations - First Level Transaction Monitoring Associate
Visa Europe Limited —Basingstoke
- 12 hour shift
- Spanish
- Microsoft Office
- Analysis skills
ICT Consultant
turn IT on —Reading
- £26,000 - £32,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
7d
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
- Employee assistance programme
Quick apply
3d
First Line IT Support
5G Communications Ltd. —High Wycombe
- £21,000 - £24,000 a year
- Full-time
- English
- Windows
- Microsoft Office
Deskside Analyst
Hachette UK —Didcot
- Up to £32,500 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
11d
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
3d
Third Line IT Support Engineer / Technical Consultant
Krome Technologies Ltd —Chertsey
- £40,000 - £55,000 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Annual leave
Quick apply

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Onsite Engineer - Reading

Freestyle TS Ltd
Reading

Quick apply

Job details

Full-time
£30,000 - £35,000 a year

Benefits

Company pension
Work from home

Qualifications

Software troubleshooting
Customer service
Windows
Technical support
IT support
Organisational skills
IT
Communication skills
Time management

Full job description

Onsite IT Engineer – Reading, Berkshire

Job Summary

Freestyle TS is a growing MSP with an exciting future, delivering the best customer service experience to our clients. As part of our growth, we are looking for an onsite engineer with a track record of maintaining exceptional levels of customer satisfaction and consistently completing support tickets accurately and efficiently.

You will take ownership of day-to-day IT support at the client’s Reading office, providing onsite technical support, managing tickets, and maintaining IT and AV systems.

A key part of the role is working closely with the client’s nominated point of contact, providing regular updates on issues, priorities, and planned work. You will act as their primary IT liaison onsite while ensuring a high standard of service is maintained across all users.

The role is split between onsite work in Reading and some Freestyle office working, depending on business needs.

Key Responsibilities

Act as the primary onsite IT representative for the client
Provide face-to-face support to end users
Work closely with the client’s nominated point of contact, providing regular updates and managing priorities
Log, manage and resolve tickets using a web-based system
Troubleshoot and support hardware, software and AV issues
Install and configure IT equipment and applications
Escalate issues to internal teams or vendors where required
Maintain accurate records, stock levels and asset information
Support ongoing maintenance and improvements across the IT environment
Work closely with internal technical teams to ensure seamless service delivery

Candidate Profile

You’ll be confident working in a customer-facing IT support role and comfortable acting as the onsite representative for a key client.

Strong communication skills are essential, as you will work directly with the client’s nominated contact and end users on a daily basis.

We’re looking for someone who is proactive, takes ownership, and enjoys solving technical problems while delivering excellent customer service.

Essential Experience

Experience in an IT support or onsite technician role
Strong customer service and communication skills
Experience working directly with customer stakeholders or nominated contacts
Knowledge of Microsoft Windows, Microsoft 365 and common business systems
Ability to troubleshoot hardware, software and AV issues
Experience using a ticketing system
Good organisational and time management skills

Key Skills

IT Support, Onsite Support, Customer Service, Microsoft 365, Windows, Troubleshooting, Hardware, Software, AV, Ticketing Systems, Communication, Problem Solving

Additional Information

Full-time, Monday–Friday
Hybrid working (onsite in Reading with some Freestyle office working)
Company pension
Bonus scheme

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Work from home

Work Location: Hybrid remote in Reading RG1 1AZ

Quick apply

Refine Your Search

technical support occupations jobs in theale, brk

Onsite Engineer - Reading

Support Technician (EMEA Helpdesk)

IT Support Technician

Junior Support Engineer

Software Support Consultant (Finance)

Application Support Analyst

Team Lead, Technical Support

IT Field Support Engineer

Sr. Premium Support Engineer - Identity & Access Management (IAM)

Service Desk Analyst

IT Field Technical Analyst

System Support Administrator

IT Operations - First Level Transaction Monitoring Associate

ICT Consultant

1st Line Service Desk Engineer

First Line IT Support

Deskside Analyst

2nd Line IT Support Engineer

Technical Support Executive

Third Line IT Support Engineer / Technical Consultant

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